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Aparthotel

Prime Residence Heliopolis

Aparthotel with a 24-hour front desk, near Citystars Heliopolis

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Exterior
Room
Reception
Bathroom

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Thawra Street, Cairo, Cairo Governorate, 4470351
  • Citystars Heliopolis
    ‪12 min walk‬
  • Baron Empain Palace
    ‪3 min drive‬
  • Cairo International Stadium
    ‪6 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪8 min drive‬

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View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

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Superior Apartment, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Deluxe Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Living area

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cairo

Located in Heliopolis, a neighbourhood in Cairo, Prime Residence Heliopolis is near the airport. Travellers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit Citystars Heliopolis and Khan el-Khalili. Looking to enjoy an event or a game while in town? See what's happening at Cairo International Stadium or Petro Sport Stadium.

What's nearby

  • Citystars Heliopolis - 12 min walk - 1.1 km
  • City Center Shopping Mall - 3 min drive - 1.9 km
  • Baron Empain Palace - 3 min drive - 2.7 km
  • Cairo International Convention Centre - 5 min drive - 5.0 km
  • Cairo International Stadium - 6 min drive - 4.6 km

Getting around

  • Haroun Station - 6 min drive
  • Moushir Tantawi Station - 13 min drive
  • Cairo (CAI-Cairo Intl.) - 14 min drive

Restaurants

  • ‪ستاربكس - ‬8 min walk
  • ‪برجر كنج - ‬8 min walk
  • ‪كاريبو - ‬9 min walk
  • ‪منفذ بيع الشاورما - ‬7 min walk
  • ‪قهوة الجزاوي - ‬8 min walk

About this property

Prime Residence Heliopolis

Aparthotel with a 24-hour front desk, near Citystars Heliopolis
Along with concierge services, this aparthotel has a 24-hour front desk and free Wi-Fi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water and an iron/ironing board. Weekly housekeeping is available.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottles of water. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include baths or showers and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Amenities

Free WiFi
Air conditioning
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night.
Cots (infant beds) are available for USD 4.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 4.0 per night
  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property

Frequently asked questions

Is Prime Residence Heliopolis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prime Residence Heliopolis?

This property doesn't offer parking.

What time is check-in at Prime Residence Heliopolis?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Prime Residence Heliopolis?

Checkout is at noon.

Where is Prime Residence Heliopolis located?

Located in Heliopolis, this aparthotel is within a 15-minute walk of Tivoli Dome and Citystars Heliopolis. City Centre Almaza Shopping Mall and City Center Shopping Mall are also within 2 miles (3 km).

Prime Residence Heliopolis Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 35 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
New, clean and helpful staff!
Stayed 1 night in Apr 2025

10/10 Excellent

abedalwadoud

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, clean, and comfortable. The staff is very friendly.
Stayed 11 nights in Apr 2025

10/10 Excellent

Rahaf

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good accommodation, the staff is very helpful and the reception is fast, the room is very clean and very comfortable, I will repeat my visit to this hotel
Stayed 8 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean property. Would have given them 5 stars if the windows were better sound proof as the street is very noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohjah Ahmed

Liked: Cleanliness, room comfort, communication

Amazing stay

The stay was very good staff is very helpful I would like to thank Abdullah housekeeper he was very very helpful, Islam front desk , Mohammed front desk night shif They are all very nice people and made my stay wonderful
Stayed 13 nights in Dec 2024

8/10 Good

Laith

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 6 nights in Apr 2025

10/10 Excellent

Abishaaline

Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean and nice, staff needs to communicate a little better we had to wait 40 mins to check in even though we booked it months in advance. But it was a very nice hotel other wise, Heliopolis is in a good location
Stayed 1 night in Apr 2025

6/10 Okay

Amin

This place is really good but if you choce quite side apartment street side is really bad and you cant sleep because the sound of car horns is to much
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, room comfort, communication

Highly recommend

The location is fantastic, and the staff is friendly. The amenities are great, with a hair salon nearby, taxi services available, laundry provided, and complimentary water. The apartment itself is very good—though it doesn’t get much natural light, this wasn’t an issue for us as we spent most of our time out exploring.
Stayed 8 nights in Feb 2025

8/10 Good

luis fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
I missed a room with 2 beds
Stayed 1 night in Apr 2025

10/10 Excellent

Arinaitwe

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hosts went out of their way to accommodate me as a non-arabic speaking individual and tended to my needs deligently
Stayed 5 nights in Apr 2025

10/10 Excellent

Selly

Liked: Cleanliness, property conditions & facilities, communication
I have great experience with the staff in the hotel. Great service with Islam ordering Uber everyday. Also Abdullah was very helpful ordering food. One recommendation is to offer breakfast
Stayed 5 nights in Feb 2025

8/10 Good

Onsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean. Staff are cheerful and helpful. When you ask for help, they respond quickly and solve the problem The only problem is the internet is very weak.
Stayed 8 nights in Jan 2025

10/10 Excellent

Adnaan

Liked: Cleanliness, room comfort, communication

Modern rooms close to the airport

Booked this as we had a 20 hour stop over in Cairo. Hotel is close to the airport. Check in was smooth. Person at reception was very friendly and also gave us recommendations on where we could visit during our short stay. Hotel is new therefore rooms are modern and clean. Room had a fully equipped kitchen which included a washing machine which could be useful. Only issue I could really point out is the lack of sound proofing in the room. Could be an issue for those who are light sleepers as the traffic from outside is quite noisy all night.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, clean and very spacious rooms. Excellent for singles or couples. Free bottled water on request. Used the laundry machine and hang to dry (although must bring your own soap). Air conditioner was strong and effective. Would recommend if you want to be outside of the main downtown.
Stayed 4 nights in Jan 2025

4/10 Poor

Bassam

Liked: Cleanliness
Disliked: Amenities, communication
Front desk employees were good, reservation employees were terrible, I had to check out earlier and they refused to refund the rest of my paid reservation.
Stayed 7 nights in Mar 2025

10/10 Excellent

khadar

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’m not quite sure where to begin, as this is my first time writing a review for a hotel or residence. Visiting Egypt for the first time, I was pleasantly surprised by the level of luxury at Prime Residence. Its location is ideal—close to the airport and just a short distance from City Stars Mall. I was impressed by the design and cleanliness of the residence. The staff provided exceptional service, and I felt secure throughout my stay. I wholeheartedly recommend this place to anyone visiting, and I’m already looking forward to returning in June. Thank you for showing me that Egypt can be as luxurious as Dubai!
Stayed 6 nights in Feb 2025

6/10 Okay

Talal

Liked: Cleanliness, communication
Disliked: Room comfort

Comfortable but noisy road

The room itself was good, staff were friendly and eager to help especially the night staff young man. The downside , two main things: 1- the hotel was half an hour walk to City Stars and not 12 minutes as advertised, which considerably affected my plans. 2- It’s on a main road, almost like a very busy highway with almost ZERO noise isolation, even with ear plugs it’s difficult to sleep in spite of very comfortable bed. I would’ve extended my stay, if it wasn’t for the noise.
Stayed 2 nights in Jan 2025

8/10 Good

Mohamed

Liked: Cleanliness, communication

Hotel Prine Residence

War gut bis sehr gut. Preis /Leistung Verhältnis war eigentlich sehr gut. Sie haben sich Mühe gegeben, uns ruhige Zimmer zur Verfügung zu stellen. Ich bin zufrieden.
Stayed 1 night in May 2025

10/10 Excellent

Noora

Liked: Cleanliness, room comfort, communication

Nice hotel

We love the apparent perfect will choose again
Stayed 8 nights in Apr 2025

6/10 Okay

Flo

Alors par où commencer, j’ai pas envie de dénigré l’établissement mais sans mentir il y a bcp de point négatif. Premièrement nous arrivons à l’hôtel vers 22h le mec a l’accueil nous dis que nous avons un all exclusive à noter que nous avons que le petit dej compris… bon ça encore ça va. En arrivant dans la chambre des tâches sur le mur noir je sais même pas ce que c’est… impossible de ranger nos affaires car impossible d’ouvrir la porte du dressing. Nous avons Wifi gratuit dans l’hôtel mais bon faut il encore qu’il marche par ce que juste d’envoyer un message sur what’s app 10min pour s’envoyer. Et la meilleure pour la fin par ce que je trouve ça très drôle. Il y a dans la chambre une télévision à disposition avec Netflix YouTube… Lorsque j’essaie de lancer une de ces applications il est impossible de l’utiliser, « votre télévision n’est pas connecté à internet » je décide donc d’appeler la réception, il viennent à 3 pour au final me dire que c’est pas possible. Je demande pourquoi et le mec hausse les épaules sans donner de réponse. Ça reste un bon hôtel dans l’ensemble mais je suis désolé vous pouvez trouver bcp mieux pour le même prix
Stayed 1 night in Apr 2025

6/10 Okay

Bryan

Disliked: Cleanliness, room comfort

Need to consider if this hotel meets your need

It not what I expected. First the hotel is on the main street but you have to walk down an alleyway to get to the entrance. There are two flights of stairs without elevator to get to the lobby. The check in was easy. The room has all amenities as advertised. However, the sheet is itchy and we woke up with bite marks suggesting bug beds. They were doing maintenance during my stay and they turned off my water. I was able to restore it with a phone call to the front desk. This hotel is not right for me.
Stayed 2 nights in Apr 2025

8/10 Good

Nader

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Satisfactory

Stayed 4 nights in Apr 2025

10/10 Excellent

STANIMIR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me alegro mucho que elegi Prime Residence para mi estancia en El Cairo.El.servicio prestsdo por el personal fue excelente.El estudio moderno y bien equipado.La zona alrededor limpia y cuidada.Facil de moverse con Uber.
Stayed 3 nights in Mar 2025