Hotel A Palazzo Busdraghi, Residenza d'Epoca

Pet-friendly Lucca residence connected to the convention centre, steps from Museum of Torture

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Room
Bathroom
Bathroom
Property entrance
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Room service
  • Air conditioning
  • Free WiFi
The current price is CA $252
CA $288 total
includes taxes & fees
Jun 8 - Jun 9

Explore the area

Map
Via Fillungo 170, Lucca, LU, 55100
  • Piazza dell'Anfiteatro
    ‪2 min walk‬
  • Lucca Roman Amphitheatre
    ‪2 min walk‬
  • Piazza Napoleone
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪26 min drive‬

Choose your unit

Classic Double or Twin Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room (Deluxe)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Romantic Apartment, 1 Bedroom, Annex Building (via Buia 32 First Floor)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Basic Single Room, 1 Bedroom

  • 118 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Lucca

Located in Lucca Historical Center neighbourhood, Hotel A Palazzo Busdraghi, Residenza d'Epoca is connected to a railway/underground station. Notable landmarks in the area include Lucca Roman Amphitheatre and Piazza dell'Anfiteatro, and travellers wishing to experience a bit of culture can try Museum of Torture. Piazza Santa Maria and Basilica of San Frediano are two other places to visit that come recommended.

What's nearby

  • Piazza dell'Anfiteatro - 2 min walk - 0.2 km
  • Lucca Roman Amphitheatre - 2 min walk - 0.2 km
  • Guinigi Tower - 3 min walk - 0.3 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 15 min walk
  • Pisa (PSA-Galileo Galilei) - 40 min drive

Restaurants

  • ‪De Cervesia - ‬2 min walk
  • ‪Momus Cafe - ‬2 min walk
  • ‪Piazza Santa Maria - ‬2 min walk
  • ‪Gelateria la Crema Matta - ‬1 min walk
  • ‪Vinarkia - ‬1 min walk

About this property

Hotel A Palazzo Busdraghi, Residenza d'Epoca

Pet-friendly Lucca residence connected to the convention centre, steps from Museum of Torture
Along with self parking, this smoke-free residence has concierge services and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with a safe and complimentary slippers. Each accommodation is individually decorated. Beds feature down duvets. Digital televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Amenities

Pet-friendly
Free WiFi
Air conditioning
Parking available
Room service

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.

Renovations and closures

The property is closed between 6 January and 5 February.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Self-parking fee: EUR 15.00 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT046017B9Q786B6B7

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June
Alcohol is not served at this property

Frequently asked questions

Is Hotel A Palazzo Busdraghi, Residenza d'Epoca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Check-in start time: 10:30 AM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to midnight for a fee of EUR 20.

What time is check-out at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Checkout is at 11 AM.

Does Hotel A Palazzo Busdraghi, Residenza d'Epoca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60.00 per vehicle applies.

Where is Hotel A Palazzo Busdraghi, Residenza d'Epoca located?

Located in Lucca Historical Center, this residence is steps away from Museum of Torture, Lucca Roman Amphitheatre and Piazza dell'Anfiteatro. Basilica of San Frediano and Piazza Santa Maria are just steps away. Lucca Station is 15 minutes by foot.

Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 149 out of 216 reviews
Rating 8 - Good. 54 out of 216 reviews
Rating 6 - Okay. 8 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and great location!
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, communication
Great location. Very convenient to enjoy Lucca. Wonderful hosts.

10/10 Excellent

Tom

Liked: Cleanliness, room comfort, communication

Highly recommended

We enjoyed our stay very much. The staff was just delightful and our breakfast was lovely. An excellent location as well!
Stayed 1 night in May 2024

10/10 Excellent

Barton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Very comfortable apartment. Great hot water in shower. Would stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fulvio

Liked: Cleanliness, room comfort, communication
The staff was helpful, the hotel is very clean and so near the main attractions. Breakfast is so delicious
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication

Fabulous Lucca B&B

Very clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Perfect!

One of the nicest hotels ever!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Amazing hotel

Amazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
Our stay here was fantastic! The room was spacious, there was a jacuzzi shower and the Wi-Fi was great. Ingrid and team were really friendly and recommended a great place to eat on our first day. The location is brilliant - really safe, in the middle of lots of amazing restaurants and just off the main shopping street in Lucca, about a 15 minute walk from the train station.

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

My stay in Lucca, Italy

The stay here was amazing. The staff here is what made the difference as they were very friendly and helpful. I particularly enjoyed the morning breakfast and many assortments of local foods. When I return to Lucca I will try to stay here again. Thanks you for making my stay better.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peggy

Liked: Cleanliness, room comfort, communication

Super ‘old school’ residence inside the walls

Great location off main dining, shopping avenue in Luca Centro. Ditch your car just inside the walls of this marvelous city and walk! Great European breakfast. Lovely, helpful hosts. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was right in the heart of Lucca and it was eady to walk to all shopping and dining. The historic location was well kept and the general manager was a lovely host and she prepared a wonderful breakfast that she baked. The parking is a little hard to navigate to due to construction on a road, I recommend not driving into the walled city of Lucca, get a ride there if possible.
Stayed 1 night in Sep 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, room comfort, communication

Lovely hotel in the town centre

Lovely old hotel in centre of the historic town. Lovely comfy bed. Delicious breakfast. Staff very friendly and helpful. Good gluten free selection. Helpfully provided earplugs as quite lively street at night! Don’t let that put you off though.
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities, communication
Hotel A Palazzo Busdraghi is a wonderful place to stay in Lucca! I stayed in room 4 and I found it to be super nice and comfortable. The included breakfast is wonderful with lots of variety in baked goods, meats, cheeses, fruit, eggs and more. Everyone at the hotel is super nice and helpful. The location is close to everything you'll want to see. My room was nice and quiet due to the double glazed windows and solid wood shutters. I highly recommend.
Stayed 2 nights in Sep 2022

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities, communication
In general in line with expectation.

2/10 Terrible

Lana

Liked: Cleanliness
Disliked: Room comfort

Noisy location

The NOISE at this location is unbearable. I’m a late night person but the drunken, loud younger people in the streets below this apartment made for a miserable stay. This is NOTthe hotel location. It’s a little trek from the property, in a building near the intersection of two party streets. It was truly a disastrous stay. No rest. And I tried sleeping pills and good silicone earplugs. Still, the noise until two or 3 AM was crazy.
Stayed 4 nights in May 2022
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special hotel with excellent service

We arrived around 11am to drop off our bags and were delighted to be welcomed by name and offered coffee, which arrived with croissants too! This historical property is an oasis in the beautiful town of Lucca. Our room (7) was spacious and the bathroom gleaming, with a jacuzzi bath. The room was front facing, so there was some noise from the street, but nothing to worry about. Breakfast was very good, with copious amounts of proper coffee, choice of tea, fruit juice, cereal, fresh fruit, yogurt, eggs, cheese, ham, bread, jam/honey selection of local tarts & pastries. Each morning we were offered a special little dish, sometimes pancakes with ricotta & chocolate and sometimes yogurt, honey & granola, which we thought was a lovely touch. We loved this hotel and the staff were very friendly and helpful. We asked for some restaurant recommendations as we wanted to try traditional local dishes and we loved all those we tried. People in Lucca are very friendly, it's a great base for exploring Florence & Pisa and the churches, towers & palaces of Lucca are well worth a visit.

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jun 2024

8/10 Good

Lev

Liked: Cleanliness, communication
Stayed 5 nights in Jun 2024

8/10 Good

Sergio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Stayed 2 nights in May 2024

10/10 Excellent

Meridith

Liked: Cleanliness, room comfort, communication

A breath of fresh air

Stayed 1 night in May 2024