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Comfort Apartments Box Hill

Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds

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Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Parking available
  • Housekeeping
  • Kitchen
  • Air conditioning
The current price is CA $123
CA $135 total
includes taxes & fees
Jun 23 - Jun 24

Explore the area

Map
1 Elland Ave, Box Hill, VIC, 3128
  • Box Hill Hospital
    ‪7 min walk‬
  • Doncaster Shopping Centre
    ‪4 min drive‬
  • Deakin University
    ‪6 min drive‬
  • Moorabbin, VIC (MBW)
    ‪25 min drive‬

Choose your unit

View all photos for Studio, Courtyard Area (Apartment)

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Studio, Courtyard Area (Apartment)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Accessible (Apartment)

Room

Studio, Accessible (Apartment)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Apartment)

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Executive Studio (Apartment)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (Apartment)

Room

Studio (Apartment)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (1 Bathroom)

Room

Apartment, 2 Bedrooms (1 Bathroom)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Melbourne

Located in Box Hill, a neighbourhood in Melbourne, Comfort Apartments Box Hill is in a shopping district and near a metro station. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Zoo. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium.

What's nearby

  • Box Hill Central - 3 min walk - 0.3 km
  • Box Hill Hospital - 7 min walk - 0.6 km
  • Doncaster Shopping Centre - 4 min drive - 3.8 km
  • Deakin University - 6 min drive - 4.2 km
  • Chadstone Shopping Mall - 11 min drive - 9.5 km

Getting around

  • Box Hill Station - 6 min walk
  • Dandenong Station - 26 min drive
  • Melbourne Airport (MEL) - 41 min drive

Restaurants

  • ‪The Penny Drop - ‬3 min walk
  • ‪Phoenix Kitchen 潮粤酒楼 - ‬5 min walk
  • ‪Luyang Dumpling House - ‬3 min walk
  • ‪Meet Fresh Melbourne - ‬4 min walk
  • ‪Pho Huong Viet - ‬3 min walk

About this property

Comfort Apartments Box Hill

Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds
This smoke-free aparthotel features self parking, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Tempur-Pedic bed. Weekly housekeeping is available.
Comfort Apartments Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25 per day.
Cots (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Self-parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Apartments Box Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Apartments Box Hill?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Comfort Apartments Box Hill?

Check-in start time: 2 PM; check-in end time: 9 PM. Early check-in is available for a fee of AUD 30 (subject to availability).

What time is check-out at Comfort Apartments Box Hill?

Checkout is at 10 AM. Late checkout is available for AUD 30 (subject to availability).

Where is Comfort Apartments Box Hill located?

Located in Box Hill, this aparthotel is 0.4 mi (0.6 km) from Box Hill Hospital and within 3 miles (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and St Vincent's Private Hospital are also within 6 miles (10 km). Box Hill Station is 6 minutes by foot and Laburnum Station is 21 minutes.

Comfort Apartments Box Hill Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 84 out of 264 reviews
Rating 8 - Good. 104 out of 264 reviews
Rating 6 - Okay. 43 out of 264 reviews
Rating 4 - Poor. 24 out of 264 reviews
Rating 2 - Terrible. 9 out of 264 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

7.6/10

Communication

Reviews

8/10 Good

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Terry , Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great staff, near train & shopping

Iva was the best most helpful hotel staff I have ever met. The hotel is new and clean with in suite laundry.

8/10 Good

Gloria

Liked: Cleanliness, room comfort, communication
It was a comfortable stay - and the area is convenient.
Stayed 13 nights in Feb 2025

6/10 Okay

Jennifer

Stayed 4 nights in Jan 2025

8/10 Good

Hok Leung

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracie

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT
Stayed 3 nights in Jan 2025

6/10 Okay

Rudolph

Liked: Communication
Property is very dated compared to the photos online. Conveniently located.
Stayed 3 nights in Jan 2025

2/10 Terrible

Huandong

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

6/10 Okay

Stacey

Disliked: Cleanliness, property conditions & facilities
It is old and run down with dirty broken furniture but was bearable a few weeks ago but this week I was upgraded and the place was disgusting and smelt like a sewage pond. Verandah dirty and smelly and a lot of flies probably due to old lgarden with old food in it. Asked to be moved but they were full. Had to use towels to soak up smelly water coming through bathroom floor tiles. Never again.
Stayed 4 nights in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, communication
Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helga

Liked: Cleanliness, room comfort, communication

Great place to stay

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Michaela

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout
Stayed 1 night in Aug 2024

8/10 Good

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Stayed 1 night in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities, communication
Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024

6/10 Okay

Dennis

Liked: Cleanliness, communication
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, communication
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramy

Stayed 4 nights in May 2024

10/10 Excellent

Yuya

Liked: Cleanliness, amenities, property conditions & facilities, communication
~し
Stayed 2 nights in May 2024

6/10 Okay

Andrew

Liked: Amenities, property conditions & facilities, communication
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
Stayed 2 nights in Apr 2024

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Kale

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
The property is being used as emergency public housing so a lot of shady people and loud noises and screams throughout the night. Rooms are not soundproof, nor is there any climate control as advertised. Just a broken AC that keeps turning off plus no extra blankets so I couldn't sleep. Noisy, smelly,dirty, unsafe. Avoid at all costs.
Stayed 4 nights in Apr 2024

6/10 Okay

Alan

Liked: Communication
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Atekeh

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Mar 2024