Once we arrived at the hotel the reception had notified us that our room is what they call “residential”. Meaning that if we wanted the room cleaned we had to pay extra, we apparently had to take our own garbage out, we didn’t even get a phone in the room. Also as per an option on their Expedia add you could get breakfast every morning aswell. The reception had asked me what time we wanted our breakfast for our stay, agreed on 9:30. First morning we get it, the next, no breakfast. I go downstairs and their is a different reception so I ask her where our breakfast is thinking it might have just been a mistake. Nope, she continued to try and explain it was my fault because we weren’t in her schedule and that I notified her to late in the day but she “made an exception” and got us breakfast, this happened numerous times on our trip, breakfast not arriving at all or at 8:30 instead of 930. Having to go downstairs to ask for a towel because we were only provided one, some of the things like an iron and ironing board that were listed in the add were not in the room. Mold in the ceiling tiles because of no fan in the bathroom.
The list of issues goes on unfortunately, I would never recommend this hotel to anyone.
