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Aparthotel

Apartamentos HG Tenerife Sur

Family-friendly aparthotel with 2 outdoor swimming pools connected to the convention center in Arona

Choose dates to view prices

Photo gallery for Apartamentos HG Tenerife Sur

Living area
Outdoor pool
Exterior
Resort view
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
CA $192
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Place, Los Cristianos Beach
    ‪9 min walk‬
  • Place, Las Vistas Beach
    ‪15 min walk‬
  • Place, Siam Park
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Choose your unit

View all photos for Standard Apartment (Balcony/Terrace)

Room

Standard Apartment (Balcony/Terrace)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Standard Studio, 1 Bedroom

Living area

Standard Studio, 1 Bedroom

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use, 1 Twin Bed

Room

Double Room Single Use, 1 Twin Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

Arona

Located in Arona, Apartamentos HG Tenerife Sur is connected to a shopping centre. While the natural beauty of Los Cristianos Beach and Las Vistas Beach can be enjoyed by anyone, those looking for an activity can explore Golf del Sur Course. Travelling with kids? Consider Siam Park and Water Sports Tenerife. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
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What's nearby

  • Los Cristianos Beach - 9 min walk - 0.8 km
  • Las Vistas Beach - 15 min walk - 1.3 km
  • Siam Park - 4 min drive - 3.8 km
  • Playa de las Américas - 6 min drive - 3.8 km
  • Fañabé Beach - 7 min drive - 6.4 km

Getting around

  • Tenerife (TFS-Tenerife South) - 14 min drive

Restaurants

  • ‪Neighbours Coffee And Wine - ‬2 min walk
  • ‪Cafe Arco Iris - ‬1 min walk
  • ‪Treasure Chinese Restaurant - ‬1 min walk
  • ‪El Trejar - ‬5 min walk
  • ‪Charley's Bar - ‬4 min walk

About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools
This smoke-free aparthotel features 2 outdoor pools, a restaurant and a fitness centre. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus a furnished balcony and a TV with satellite channels. WiFi, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Limited housekeeping is available.
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Restaurant
Laundry
Gym
Outdoor space

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Apartamentos HG Tenerife Sur have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Apartamentos HG Tenerife Sur?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Apartamentos HG Tenerife Sur on Nov 13, 2025 start from CA $241.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apartamentos HG Tenerife Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartamentos HG Tenerife Sur?

There is free parking nearby.

What time is check-in at Apartamentos HG Tenerife Sur?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartamentos HG Tenerife Sur?

Checkout is at noon.

Where is Apartamentos HG Tenerife Sur located?

This family-friendly Arona aparthotel is located near the airport, within 1 mi (2 km) of Los Cristianos Beach and Las Vistas Beach. Siam Park is 2.3 mi (3.7 km) away.

Reviews

Apartamentos HG Tenerife Sur Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 102 out of 476 reviews
Rating 8 - Good. 222 out of 476 reviews
Rating 6 - Okay. 111 out of 476 reviews
Rating 4 - Poor. 28 out of 476 reviews
Rating 2 - Terrible. 13 out of 476 reviews

Reviews

8/10 Good

steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023

8/10 Good

David

Liked: Cleanliness, room comfort

Tenerife

Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Stayed 5 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, communication

Very clean but dated

The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023

4/10 Poor

amy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

4/10 Poor

Gracie Rhiann

Disliked: Property conditions & facilities, communication
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurent

Avis positif sur une nuit

Séjour court, très bien pour ce format, literie au top ! Il manque la Clim pour les accro, mais ventilateur au plafond salon et chambre. Propre et accueil top! Nous sommes venu en rentrant de la palmas ( proche du port ( 20 min à pied ) et 5 min de l arrêt pour prendre un bus pour l’aéroport. Ultra pratique !
Stayed 1 night in Aug 2025

6/10 Okay

Maggie

Liked: Cleanliness, property conditions & facilities
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cyril

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, room comfort

Great apartment

Great location, lovely and clean apartments cleaned every day.
Stayed 7 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities, communication
Eccezionale
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
var helt topp alt sammen rolig og greit for alle aldre
Stayed 7 nights in Feb 2025

6/10 Okay

Odd

Liked: Room comfort
Disliked: Communication

Dårlig nett

Hotellet begynner å bli litt nedslitt og trenger renovering. Bad/toalett var trangt. Badekar med fast dusjhode høyt oppe på veggen. Fint bassengområde. Hyggelig betjening.
Stayed 21 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort

All good

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Very good, very nice

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Stayed 8 nights in Jan 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, communication

trivelig

hyggelig hotell, trivelig leilighet og bra beliggenhet
Stayed 11 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Mukava rauhallinen ympäristö, ja hotellin palvelut hyvät.
Stayed 21 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Enjoyed the holiday

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
Stayed 5 nights in Nov 2024

8/10 Good

Marjolein

Liked: Amenities, communication
Het complex is gunstig gelegen. Appartementen zijn wat gedateerd, maar zeer functioneel. Het zwembad is top!
Stayed 7 nights in Oct 2024

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mycket fräscht och trivsamt
Stayed 7 nights in Oct 2024

6/10 Okay

Stuart

Liked: Cleanliness, communication

Ok but could be great

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stayed 7 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

Benedetta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura ben attrezzata a 10 minuti a piedi dalla spiaggia, fermata dei taxi fuori dall’hotel anche la mattina presto. ristorante sotto l’hotel ottimo con personale italiano. mai avuto problemi, tutti cordiali e simpatici.
Stayed 7 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication
Very nice nd good location
Stayed 2 nights in Aug 2024