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Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools

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Property amenity
Room
Room
Room
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Dryer
  • Pool
The current price is CA $205
CA $205 total
includes taxes & fees
May 11 - May 12

Explore the area

Map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Urangan Pier
    ‪3 min walk‬
  • Reefworld Aquarium
    ‪14 min walk‬
  • Great Sandy Straits Marina
    ‪3 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪7 min drive‬

Choose your unit

View all photos for Premier Apartment, 2 Bedrooms

Room

Premier Apartment, 2 Bedrooms

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Room

Apartment, 3 Bedrooms, Ocean View

  • 1550 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 1 King Bed, Pool View

View from room

Apartment, 1 King Bed, Pool View

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Room

Apartment, 1 Bedroom, Ocean View

  • 785 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Pool View

Room

Apartment, 3 Bedrooms, Pool View

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

Room

Premier Apartment, 3 Bedrooms

  • 1550 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Pool View

Room

Apartment, 2 Bedrooms, Pool View

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Ocean View

Room

Apartment, 2 Bedrooms, Ocean View

  • 926 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms

Room

Penthouse, 3 Bedrooms

  • 4747 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

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About the area

Hervey Bay

Located in Urangan, a neighbourhood in Hervey Bay, Oaks Hervey Bay Resort and Spa is in a shopping district and on the waterfront. Urangan Pier is a notable landmark and some of the area's popular attractions include Reefworld Aquarium and WetSide Water Education Park. Hervey Bay Botanic Garden and Great Sandy Straits Marina are two other places to visit that come recommended. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Esplanade - 1 min walk - 0.0 km
  • Urangan Pier - 3 min walk - 0.3 km
  • Reefworld Aquarium - 14 min walk - 1.2 km
  • Hervey Bay Botanic Garden - 19 min walk - 1.6 km
  • Great Sandy Straits Marina - 3 min drive - 1.5 km

Getting around

  • Hervey Bay, QLD (HVB) - 9 min drive

Restaurants

  • ‪Dayman General Store - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Migaloo's Cafe Urangan Pier - ‬8 min walk
  • ‪Kondari - ‬13 min walk
  • ‪Bayaroma - ‬4 min drive

About this property

Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted bath, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 64 air-conditioned accommodations with Hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Restaurant

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Oaks Hervey Bay Resort and Spa have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM to 9:00 PM.

Is Oaks Hervey Bay Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oaks Hervey Bay Resort and Spa?

Self-parking is free at this property.

What time is check-in at Oaks Hervey Bay Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Hervey Bay Resort and Spa?

Checkout is at 10 AM.

Where is Oaks Hervey Bay Resort and Spa located?

Offering direct access to the beach, this Urangan aparthotel is in the city centre and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1121 out of 1744 reviews
Rating 8 - Good. 461 out of 1744 reviews
Rating 6 - Okay. 106 out of 1744 reviews
Rating 4 - Poor. 38 out of 1744 reviews
Rating 2 - Terrible. 18 out of 1744 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.0/10

Communication

Reviews

8/10 Good

Matthew

Liked: Cleanliness, amenities, communication
Pretty good place, but the WiFi was atrocious! Couldn’t review maps or basic websites. Kept cutting in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only issue was their internet was very weak…they need to upgrade the network
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly helpful front desk staff. Nice ocean view.
Stayed 3 nights in Mar 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, so helpful and went the extra mile to help. This is the best resort that I have stayed at in my 5 week visit to Australia
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm water pools are great. Espresso machine in suites is a nice touch
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Wifi was terrible. Could not comminicate or access info at all. Even the local sim phone could not access the internet?
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property appears a little dated, it is in great shape.The rooms are very large and well equipped. There are 2 restaurants attached and several others within walking distance. Two large pools (one with a sandy beach). Waterfront and beaches are directly across the street. Secure underground parking included
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but gym needs a better location and up to date equipment
Stayed 12 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Susan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel experience

We were upgraded to rooms with a full kitchen, washer and dryer, lots of room, great view, staff were excellent. Some trouble with the wifi but that’s our only issue. We stayed twice at the Ocean’s Reaort, at both ends of our trip to Lady Elliot Island and Fraser Island. Good experience both times.
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Dave, Edmonton AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Lots of space. Rooms are well appointed. Nice appliances and furniture. Right across the street from the ocean. Would highly recommend. Wish we had stayed longer.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sara, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was only an overnight stop on our long road trip but we were pleasantly surprised by the loveliness of the resort and a room upgrade putting us in a huge apartment. The balcony was massive, included a laundry machine and the pool was beautiful. Can't say what is around to do as we had to leave the next morning (unfortunately) but we were sad to leave the lovely upgraded room.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Malle, Van Anda, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

We had a large luxurious apartment that included a full kitchen and washer/dryer. The open concept was modern and bright. The view from our 2nd floor balcony overlooked 2 large pools and the ocean beyond. The pool was fabulous! This is a resort without the high prices. Our king bed was comfortable. Everything was so clean and modern, from the reception area, pool area, rooms. All around security was very good as well as underground secured parking. I highly recommend Ocean's Resort!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Denise, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent suites close to the marina

Excellent nearby restaurants, walking trails along the ocean, beach, pier. Suite included everything needed for my stay that was either new or in excellent condition.

10/10 Excellent

Shauna

Liked: Cleanliness, property conditions & facilities, communication
Apartment was a great size for a couple. Clean & comfortable. My only dislike was the very low water pressure.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joy

Liked: Cleanliness, room comfort, communication

Comfort plus

Amazing apartment Comfortable and very spacious Large bathroom Comfortable lounge in reception Beautiful swim pool Georgia was a delight and attentive in reception
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, room comfort, communication

Worth a stay

We stayed at Oaks Hervey Bay for one night booking a one bedroom pool view apartment. This was a staycation. We were upgraded to an ocean view two bedroom. The apartment was very spacious with a massive ensuite including a spa bath. The young lady on reception was extremely efficient and friendly. They have a wellness spa onsite which I visited for a relaxing treatment.
Ocean view from Level 2
Pool.
Balcony
Spa bath in main bedroom
Stayed 1 night in Jan 2025

10/10 Excellent

MELISA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hands down the best customer service experience reception crew very helpful and always welcoming my family had the best holiday ever!!!!! Definitely recommend this to anyone great experience we've had in a long time cant wait to come back
Stayed 2 nights in Jan 2025

4/10 Poor

Tyler

Liked: Communication
Disliked: Property conditions & facilities
Room was dated and there was a terrible smell that left us with a headache.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our favourite Hervey Bay hotel, tried many others in past but will never stay anywhere else again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024