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Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square

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Photo gallery for Chiado Mercy - Lisbon Best Apartments

Aerial view
Front of property
Room
Dining room
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Room

Superior Apartment, 1 Bedroom

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 2 Bedrooms

Room

Superior Apartment, 2 Bedrooms

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Room

Superior Apartment, 3 Bedrooms

  • 1423 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

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About the area

Lisbon

Located in Lisbon City Center, a neighbourhood in Lisbon, Chiado Mercy - Lisbon Best Apartments is in a shopping district and near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and National Museum of Natural History are also worth visiting.
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What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km
  • Castle of São Jorge - 10 min walk - 0.9 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬1 min walk
  • ‪Oficina do Duque - ‬2 min walk

About this property

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

Pets are allowed for an extra charge of EUR 20, per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Chiado Mercy - Lisbon Best Apartments pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chiado Mercy - Lisbon Best Apartments?

Limited spots are available.

What time is check-in at Chiado Mercy - Lisbon Best Apartments?

Check-in start time: 3 PM; check-in end time: 9:00 PM.

What time is check-out at Chiado Mercy - Lisbon Best Apartments?

Checkout is at noon.

Does Chiado Mercy - Lisbon Best Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Chiado Mercy - Lisbon Best Apartments located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Fado in Chiado, Rossio Square and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Rua São Pedro de Alcântara Stop are within a 2-minute walk.

Reviews

Chiado Mercy - Lisbon Best Apartments Reviews

9.8

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.8/10

Communication
Rating 10 - Excellent. 305 out of 333 reviews
Rating 8 - Good. 24 out of 333 reviews
Rating 6 - Okay. 2 out of 333 reviews
Rating 4 - Poor. 1 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

Reviews

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. The accommodation was in excellent condition. It was quiet and walking distance from many attractions and restaurants. I highly recommend this property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, communication
Property was clean,well appointed and in a great location for restaurants.
Stayed 3 nights in Oct 2022

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
Stayed 5 nights in Mar 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best stay ever . Everything was perfect and easy
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, communication
The apartment itself is excellent; clean, spacious and well equipped. The location is a perfect launching pad for exploring Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities, communication
Generally excellent in all aspects.
Stayed 8 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and clean. We were very satisfied with our stay and would recommend to friends.
Stayed 6 nights in Sep 2022

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would highly recommend this beautiful, modern apartment. Decor, cleanliness, location, staff, amenities are all perfect for a great stay in Lisbon. Literally 2 mins walk to Bairo Alto nightlife.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment exceeded our expectations. We were very warmly welcomed before the check in time. The host was very responsive on text. The apartment itself was amazing. It had great views of the river and sao jorge castle. It is very well located, close to all attractions in the city. We loved walking everywhere. The apartment has many fixtures which are very thougtful and detailed. Everything was catered for. We were even left a gift at departure. Highly highly recommend this property
Stayed 4 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious modern rooms. Very clean and the staff is so accommodating!! Would recommend to everyone but beware, the very steep streets and alley ways of Lisbon can make walking a challenge.
Stayed 3 nights in Nov 2022

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would recommend this apartment with my eyes close. Beautiful, clean and well maintained. The location could no be better. Yuran and the rest of the property personal were vey helpful and professional. Definitely I will come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rupali

Liked: Cleanliness, room comfort, communication

Beautiful apartment

This is a beautiful apartment located in the center of everything. The apartment was clean, spacious and we felt very safe. Lots of restaurants and transportation easily accessible. The management office, especially Mafalda was super responsive and took care of all our needs. We were traveling to Sintra after Lisbon and needed to store our luggage for a day. She made arrangements to hold our luggage and made sure it was a stress free experience in Lisbon. Will definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’d give the service, location, apartment and staff a million stars if I could! Ben was extremely welcoming, inviting and helpful! Such a beautiful safe apartment in the absolute perfect location! Thank you so much for helping my son and I create so many magical memories in your country! ❤️
Stayed 9 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the property a lot. The location is very convenient, close to the transportation and historic sites. If you like shopping, this is the place to stay. You can choose variety of dining options: luxury and expensive, or cheap and convenient. The apartment has everything necessary to enjoy the place. The great plus is the garage. For people like us who like to drive and explore the surroundings it was big plus. Overall, I would recommend to stay in the house. Communication was great too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family and I enjoyed our one week stay in Lisbon. This apartment had everything we needed. Excellent location to Baixa-Chiado Metro stop for the airport, easy walks to Cais de Sodro for trains to Cascais and Belem, and Rossio train station for train to Sintra. Check-in was easy. So great to have a kitchen and dining area for takeaway pizza, and a living room for movie nights. Really enhanced our family time after a long day of sightseeing. Beds were very comfortable; balcony a big plus for seeing sunrises and some New Year's Eve fireworks! Would definitely stay here again.
Stayed 7 nights in Dec 2023

8/10 Good

benny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to live in Lissabon. Very nice and spacy appartment. Our shuttle did not come Sunday morning so we took two taxies. Price Euro 30,00 If we took the shuttle it would cost euro 50,9
Stayed 3 nights in Sep 2023

8/10 Good

cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and lovely apartment. Very nice manager However, on a bustling street above a taxi stand so noisy, esp on a weekend. Also Check-in was stressful - waited about an hour without knowing what was going on - later found out another checkin at different property occupied the manager. But because we did not have phone service nor access to the WiFi yet, and we couldn’t keep car in busy street (we needed manager to park also) we would have been stranded but for other tourists contacting the property manager.

8/10 Good

Chia

Liked: Cleanliness, property conditions & facilities, room comfort

Quite disappointed

The apartment is clean and location is good. However, inspite of my constant reminder to send me the teceipt for paying cash, I still haven't receive it

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay here. The apartment exceeded our expectations. It was very clean and new. It had all the kitchen amenities to cook your own meals. The bedrooms were at the back of the apartment so despite being on a busy street it was very quiet. The apartment was large and plenty of room for the 4 of us to share. The location was central to the sights and restaurants at your door step. The metro was a 5 min walk. They were very accommodating of our baby and provided a crib and high chair for her and even gave her a toy :) The service was excellent and they were very responsive to our messages. They even gave me a birthday cake which was unexpected and so nice! I would recommend this place for anyone looking for a place to stay in Lisbon! Much better than a cramped hotel room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farheen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a perfect place. Location: We had a car and was able to park it in their available garage (parking was a must for us). There are bunch of shops and restaurants near by. Everything is walkable. You can find a place to eat within one minute and if you decide to walk another 5-10 there are tons and tons of places. The team that takes you up and down the hill is also very close. Inside the apartment: The place was clean, neat, beautifully decorated. You can tell everything I new! It was very spacious as well. Two bathrooms helped a lot for four adults needing to get ready and leave at the same time. The bathrooms were huge! And I definitely enjoyed the water pressure. Communication: They contact you prior to your arrival. Someone meets you at the location and goes over details and amenities. A bowl of fruits was a very sweet gesture.
Stayed 2 nights in Nov 2023

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan WS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025