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Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida

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Photo gallery for Playa Palms Beach Hotel

Reception
Room
Living area
Breakfast area
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • 24/7 front desk
The current price is CA $99
CA $124 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪14 min walk‬

Choose your unit

View all photos for Family Room

Room

Family Room

  • 725 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Room

Studio, 1 Queen Bed, Garden View

  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Room

Studio, Partial Ocean View

  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Room

Penthouse

  • 665 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Private kitchen

Apartment, 1 Bedroom, Partial Sea View

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Room

Ocean Front Studio

  • 526 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Playa del Carmen

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 867 out of 1613 reviews
Rating 8 - Good. 455 out of 1613 reviews
Rating 6 - Okay. 156 out of 1613 reviews
Rating 4 - Poor. 60 out of 1613 reviews
Rating 2 - Terrible. 75 out of 1613 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities, communication
Great location, great customer service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent find in Playa!
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Stayed 4 nights in Jan 2025

10/10 Excellent

Claudia Sereno

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cute little hotel, very clean and cozy, the only downside was the beach cannot swim very rocky
Stayed 5 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Stayed 9 nights in Dec 2024

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Location good, but no beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, communication
This hotel was beautiful and affordable! It was only a few minutes walk from food and shopping. The only cons were that the listing said it had a gym, it does not…and technically it has beachfront access, but it’s not really a beach. The staff were very friendly and helpful. Would stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Fernando Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, room comfort, communication

Perfect little oasis

Just perfect ! Nice , clean , unique , spacious , great staff ! Fantastic breakfast !
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana A

Liked: Cleanliness, room comfort, communication
Excellent location, friendly staff. Will be coming back in the near future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Vince

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff! They were helpful and kept the property and rooms extremely clean. While this is ocean front property the beach is very small and not really swimable. I would not stay here with kids. But it was great for a couple just wanting to relax on the beach. The location is great. Dozens of dining and shopping options within easy walking distance. We walked everywhere and never felt unsafe.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Original and well designed
Stayed 3 nights in Dec 2024

10/10 Excellent

alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
We stayed here for eight nights and we loved the view of the beach and the staff was very helpful and friendly!One of the days were spent indoors during a small tropical depression, which was a first time experience for us watching how rough the sea can get! Would definitely stay here again!
Stayed 8 nights in Nov 2024

10/10 Excellent

Leicel

Liked: Cleanliness, room comfort, communication

Beachfront boutique hotel

Lovely place and beach, quiet considering location
Stayed 3 nights in Sep 2024

10/10 Excellent

jaime

Liked: Cleanliness, room comfort, communication

Good place

Overall excellent. Defently walking distance to the main strip
Stayed 1 night in Nov 2024

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities, communication
The beech area could be better
Stayed 3 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location although nearby area noisy late at night, however hotel itself was quiet. Car parking problematic, concierge very helpful in this matter. limited beach area due corrosion. good hotel staff & communication. Room cleaning was exceptional. Would use again based on value.
Stayed 2 nights in Jan 2025

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Stayed 4 nights in Oct 2024