Honesty is important. We expect businesses we deal with to be honest about the products and services they sell. That’s how we’re able to make informed decisions. Hotel Maribor is not an honest business and so book there at your own risk. Among the amenities the hotel advertises is air conditioning. They even have modern-looking thermostats in the rooms that APPEAR to be the point from which the A/C is controlled. After a sleepless first night in our ridiculously warm room, we learned that the thermastats have no impact on the room temperature. The hotel maintains complete control over the temperature. If that’s not bad enough, though the hotel keeps its guest for controlling the temperature, it appears that their system for controlling the temperature is faulty. We spoke to the staff multiple times about adjusting the temperature and they claimed they were trying, but couldn’t. Finally, they told us they couldn’t do anything about it. They also told us they couldn’t put us in a different room because “all rooms were having the same issue.” So, we endured a warm room w/no A/C for 3 nights. You might think the hotel would feel that they needed to do something, anything to make up for such an inconvenience? Nope. When we checked out, not only was there no accommodation offered, there was only a lukewarm apology from a truly unpleasant staff member. What’s more…we were also informed that ours was the only room that experienced the A/C issue. So, were they lying then or now??
