Apartment

Grand Apartments Kew Gardens

Apartment connected to a shopping center in Brentford

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Pet-friendly
  • Kitchen
  • Outdoor space
  • Free WiFi

Explore the area

View in a map
Easton House, Heritage Walk, Brentford, Brentford, England, TW8 0EF
  • Place, Thames River
    ‪1 min walk‬
  • Place, Gtech Community Stadium
    ‪1 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Choose your unit

View all photos for Royal Apartment, 2 Bedrooms, Garden View

Living area

Royal Apartment, 2 Bedrooms, Garden View

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom, City View

Room

Business Apartment, 1 Bedroom, City View

  • 43 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Living area

Family Apartment

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Brentford

Located in Brentford, Grand Apartments Kew Gardens is connected to a shopping centre. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Check out an event or a game at Wembley Stadium, and consider making time for Chessington World of Adventures, a top attraction not to be missed.
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What's nearby

  • Thames River - 1 min walk - 0.2 km
  • Gtech Community Stadium - 1 min walk - 0.2 km
  • Thames Path - 5 min walk - 0.4 km
  • Gunnersbury Park - 5 min walk - 0.4 km
  • Royal Botanic Gardens, Kew - 7 min walk - 0.7 km

Getting around

  • Kew Bridge Station - 3 min walk
  • Gunnersbury Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 17 min drive

Restaurants

  • ‪The Orangery - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Express Tavern - ‬3 min walk
  • ‪The Black Dog Beer House - ‬12 min walk
  • ‪One Over the Ait, Kew Bridge - ‬3 min walk

About this property

Grand Apartments Kew Gardens

Apartment connected to a shopping centre in Brentford
This smoke-free apartment building features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a free food/drink shopping service, express check-in and tour/ticket assistance. Each apartment boasts a deep soaking tub and a heated floor, while also featuring comforts such as a memory foam bed and Egyptian cotton sheets. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
Grand Apartments Kew Gardens offers 2 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Memory foam beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and fans.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washer
Dryer
Pet-friendly
Free WiFi
Outdoor space

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of GBP 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming cats only

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per stay.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: GBP 90 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 100 per vehicle (return)
  • Pet fee: GBP 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
  • Rollaway bed fee: GBP 35.0 per stay
  • Service fee: GBP 60 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parking height restrictions apply

Frequently asked questions

Is Grand Apartments Kew Gardens pet-friendly?

Yes, cats are allowed at this property. There's a fee of GBP 200 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Grand Apartments Kew Gardens?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available from 9:00 PM to midnight for a fee of GBP 60.

What time is check-out at Grand Apartments Kew Gardens?

Checkout is at 10:00 AM.

Does Grand Apartments Kew Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 100 per vehicle applies.

Where is Grand Apartments Kew Gardens located?

Located in the heart of Brentford, this luxury apartment building is within a 10-minute walk of Thames River and Royal Botanic Gardens, Kew. Ealing Broadway Shopping Center and Richmond Park are also within 3 miles (5 km). Kew Bridge Station is only a 3-minute walk and Gunnersbury Underground Station is 16 minutes.

Reviews

Grand Apartments Kew Gardens Reviews

8.0

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

5.4/10

Communication
Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Great for families or 2 couples, close to train ans surrounding venues for food etc
Stayed 4 nights in Sep 2024

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect distance from London & other attractions…shopping handy for groceries…accommodated our 2 families beautifully with adjoining apartments…had a fantastic time.
Stayed 6 nights in May 2024

2/10 Terrible

kevin

Disliked: Cleanliness, room comfort, communication

Awful

Awful moved out after 1 night not what is advertised on website
Stayed 4 nights in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gute Verkehrsanbindung, familienfreundliche Umgebung, geräumiges Apartment mit guter Ausstattung.
Stayed 5 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort

Kew visit

The stay had been planned well in advance as we were attending a family wedding. The venue was only 1 mile away, so the apartments seemed a perfect choice to accomodate the 5 of us. Major upset on the journey to recieve a Wots App saying we had been moved to Tooting : so that someone could extend their stay in the rooms...most unacceptable. I phoned Hotels.com/ they checked + I was still booked in/ I phoned the concierge + suggested she moved the other party to where she wanted me to go (40 mins away from the booked apartment)/ when we arrived she said I should have told her I was going to a wedding! What difference should that make? I had a booking/ had payed in advance/ that was my accomodation & in my opinion, she had no right to redirect me. It made me extremely stressed and upset, as a result medication was needed. The 2 staff that I liased with at Hotels.Com were very helpful and supportive. The apartment was a good choice. The location was perfect. A pity there wasnt more time to take in all the sights!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious, Nicely decorated - brand new kitchen
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew

The cover picture on Hotels.com is misleading, comfortable apartment but not worth the money.
Stayed 1 night in Apr 2019

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good!!

Very nice and clean flat and safe area with lots of playgrounds. We travelled with little kids and wanted to stay in a children-friendly area, not too close to busy touristic centre. Excellent customer service, many thanks to Ramona :) We would rent this flat again.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stove was hard to use. The ad said 50.00 cleaning fee but they asked for 70.00 :( Good location shopping, bars, tub lots to do.
Stayed 13 nights in Oct 2018

10/10 Excellent

HeatherA, Atlanta GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Location was nice and quiet not far from the train/tube or bus stops.
Stayed 6 nights in Oct 2018

6/10 Okay

Parambir

Liked: Cleanliness, property conditions & facilities

Great location, Modern apartment, but some issues

This was a good little apartment in a GREAT area, but there were some things that could have made this stay much better than it ended up being. 1 Bedroom not 2 Bedroom: We booked this apartment under the impression that it was a 2 bedroom. However it was a 2 Bed apartment, with one of the beds being a sofa bed in the living room area. Not the worst thing, but people should know that going in. The other thing was that the pictures on the website were NOT the apartment we were given which I found pretty frustrating. AC not working: AC did not work the entire time we were there. This may not be the worst thing but during this heatwave it was noticeable. No WIFI: the owner gave us a MIFI device late on the first day, but it never worked, so we did not have internet the entire time we were here which was very inconvenient. It is crucial to have connectivity to plan our days, buy tickets, and just access to internet for kids, etc. Cleaning Fee: There is a seperate fee for cleaning that needs to be paid in Cash. Had we known the above and possible had the owner resolve some of the issues, we would have had a GREAT stay. With that said, the apartment is VERY clean, and pretty spacious even without the second bedroom. The appliances, bathroom, furniture, etc were all pretty modern and comfortable. I would recommend it given the owner take care of the items listed above. Be sure to communicate with Bogdan prior to your stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Yanet, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutamente recomendable

Impecable alojamiento. Limpieza y trato de Ramona insuperables. Repetiríamos sin dudas!!!Yabet
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Kew Gardens apartments

It was wonderful, the hosts were friendly flexible with check in and check out all the amenities available. More than we could’ve used! I cannot complain everything was trouble free. Area is very nice and building complex even more so.
Stayed 3 nights in Mar 2018

10/10 Excellent

Pedro, Roeselare Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nieuw comfortabel appartement

Zeer goed ontvangen geweest door eigenares, zeer proper appartement in een rustig deel van London. Met de trein in een half uur in waterloo station. Vlakbij Kew Gardens, mooi park maar nu helaas veel restauratiewerken. Voor ons (ouders met 2 volwassen zonen) een heel comfortabele vakantie.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication
Stayed 7 nights in Feb 2025

2/10 Terrible

Daiji

Disliked: Property conditions & facilities, communication
Stayed 10 nights in Sep 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019