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Aparthotel

High Street Kensington Apartments

Aparthotel connected to a shopping center in London

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Photo gallery for High Street Kensington Apartments

Interior
Room
Lobby
Bathroom
Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Free WiFi
CA $181
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
  • Place, Kensington High Street
  • Place, Royal Albert Hall
  • Place, Hyde Park
  • Airport, London (LHR-Heathrow)

Choose your unit

View all photos for Comfort Studio, Private Bathroom, City View

Lounge

Comfort Studio, Private Bathroom, City View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, Private Bathroom, City View

Lounge

Deluxe Apartment, Private Bathroom, City View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Elite Apartment, Private Bathroom, City View

Lounge

Elite Apartment, Private Bathroom, City View

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, Ensuite

Lounge

Superior Apartment, Ensuite

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, Private Bathroom, City View

Lounge

Comfort Apartment, Private Bathroom, City View

  • 409 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, Private Bathroom, City View

Lounge

Apartment, Private Bathroom, City View

  • 646 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for City Apartment, Private Bathroom

Interior

City Apartment, Private Bathroom

  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

London

Located in London City Centre neighbourhood, High Street Kensington Apartments is connected to a railway/underground station. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Lord's Cricket Ground.
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What's nearby

  • Kensington High Street - 3 min walk - 0.3 km
  • Kensington Palace - 6 min walk - 0.5 km
  • Royal Albert Hall - 10 min walk - 0.9 km
  • Hyde Park - 13 min walk - 1.2 km
  • Natural History Museum - 15 min walk - 1.3 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 5 min walk
  • London (LCY-London City) - 63 min drive

Restaurants

  • ‪Min Jiang - ‬2 min walk
  • ‪Goat Tavern - ‬2 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬2 min walk

About this property

High Street Kensington Apartments

Aparthotel connected to a shopping centre in London
This smoke-free aparthotel features free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Housekeeping is available on request.
High Street Kensington Apartments offers 11 accommodations with washers/dryers and espresso makers. Rooms open to furnished patios. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This London aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Flat-screen televisions come with cable channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on request.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number No Registration ID

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Is High Street Kensington Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at High Street Kensington Apartments ?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at High Street Kensington Apartments on Nov 16, 2025 start from CA $347.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at High Street Kensington Apartments ?

This property doesn't offer parking.

What time is check-in at High Street Kensington Apartments ?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at High Street Kensington Apartments ?

Checkout is at 11 AM.

Where is High Street Kensington Apartments located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 15 minutes. High Street Kensington Station is 5 minutes by foot and Gloucester Road Underground Station is 14 minutes.

Reviews

High Street Kensington Apartments Reviews

8.2

Very good

8.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

7.8/10

Communication
Rating 10 - Excellent. 41 out of 83 reviews
Rating 8 - Good. 23 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 6 out of 83 reviews

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities, communication
The communication with the virtual check in was great and any concerns were quickly addressed. Area is walkable close to Kensington station and lots of restaurants and stores within walking distance.
Stayed 6 nights in Jun 2025

4/10 Poor

Kureha

Disliked: Cleanliness, amenities, property conditions & facilities
Location is very good having good restaurants, Whole Foods, Hydepark etc nearby but the facility condition was not good. Service staff were all friendly and supportive but a bit
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Great location, beautiful architecture, authentic London experience. On the negative side we got only one key and since apartment was on a fifth floor someone would have to go down the stairs to open the door and climb back to fifth floor without the elevator. Sofa bed is worn out and should be replaced.
Stayed 4 nights in Jun 2025

2/10 Terrible

Nebil

Disliked: Cleanliness, amenities, property conditions & facilities
BAD BAD BAD. Don’t stay at this dirty place unless you want to get bitten by fleas. By day 3, we were covered in itchy bite marks that ruined our trip. Most things are broken and need to be replaced and they really need to deep clean and fumigate the place. We complained and while they were responsive, they cleaned it again, the problem didn’t go away (even after ‘deep cleaning’ it was still dusty) and when we asked for a refund, only offered a 5% discount, which is not acceptable imo. Location is great, but that’s it. I wouldn’t recommend.
Stayed 9 nights in Jul 2025

4/10 Poor

Sergi

Experiencia negativa. La cocina no estaba equipada, sin olla ni sartén. Con niños pequeños tuve que realizar compra por Ube eats con el sobre coste que implica. Bajos de un edificio ruidoso de los mismos alquileres del inmueble. Próxima reserva de Agosto, no la he realizado con Hotels.com
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Liked: Cleanliness

Maintenance not a priority

This was in a great location convenient to tube and shopping/dining. Because there is a consulate office/residence next door it has police present 24 hours outside. The apartment was spacious (bathrooms small as typical of urban areas in London). Maintenance of the building didn’t seem a priority so don’t necessarily expect the laundry amenities or showers that drain,etc. we ended up having to use a laundromat and it was a bit of a commute since the residences in this neighborhood all have laundry and there aren’t big hotels nearby. I really don’t think I would recommend this specific property just the location. If you do book you may want to mention that you are specifically booking because of laundry or AC amenities. Those were my main requirements other than the area being safe and convenient. We enjoyed our stay in Paris at Hotel Eiffel Turenne and our last night in London at the Standard (very convenient to the Eurostar train station and Londons biggest underground tube station with multiple lines). Don’t be filled by my name, I gave both of those hotels 5 stars 😉
This is a picture of the laundromat we were forced to use. Not a good experience because coin operated and no change machine or attendant in the evenings. Ironically when we got to Paris our hotel was right next to a modern laundromat 🤦‍♀️
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Trevlig lägenhet, fantastiskt lugnt läge. Vi hade några jättebra dagar där. Enda minus - vi trodde att vi hade bokat lägenhet med uteplats, men det fanns ingen uteplats. Klarade oss bra ändå.
Stayed 4 nights in Aug 2025

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Great location. Staff was great, even after we lost a set of keys. Unfortunately the dryer function on the dual washer/dryer unit didn’t work and we had to air dry a load. Also ran out of soap in the bathroom on the last day.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, room comfort, communication

Absolutely Unacceptable – Avoid This Property at A

We booked this property through Hotels.com and had an extremely distressing experience. When we arrived, we found visible vomit on the bed, clearly left by a previous guest. It was disgusting and unacceptable. While the host eventually sent someone to change the sheets, the bare mattress was left uncovered, raising serious concerns about cleanliness and contamination. This was not just unpleasant — it was a health and hygiene issue. I was already feeling unwell, and being expected to stay in such an environment was unsafe and irresponsible. We left the property immediately because it was unfit to occupy. To make matters worse, despite clearly explaining the situation and requesting a refund, our request was denied. The host claimed we “refused help,” which is not true — we simply could not remain in such unsanitary conditions. We are extremely disappointed with both the property and Hotels.com for failing to take accountability and protect guests. I strongly urge others to think twice before booking this listing or trusting that your concerns will be taken seriously. We expected at least the minimum standards of cleanliness, and even that was not met.
Stayed 3 nights in Jul 2025

8/10 Good

Rune

Liked: Cleanliness, communication

Fin og sentral leilighet. Rolig strøk

Flott plassering i et stille og rolig område. Nær t-banen og buss. Enkelt å komme seg rundt. Fin leilighet med god stil. Som alt annet i London, er det ikke stort, men fungerte fint for 4 personer (to voksne og to på 12 og 16). Lite bad, men med alt man trenger. Deilig dusj. Det som trekker ned er at heisen ikke virker (bodde i 4 etasje) og at air condition ikke virker (var 3 vifter i leiligheten istedet, og det er ikke det samme som air condition når det er 28 grader i London). Hjelpsom vert og generelt veldig fint bygg.
Stayed 4 nights in Jul 2025

6/10 Okay

MIchael

Disliked: Room comfort

nice area of town, apartment is limited

Overall the area of London was great and the flat was centrally located. The washing machine didnt dry the clothes and the AC in the unit was very minimal so we had to go purchae fans. Also, they didnt furnish hand towels so we had to go buy them as well. You have to call to have get new towels and they didnt offer a cleanign service so we had to take out trash and clean the unit.
Stayed 8 nights in Jul 2025

8/10 Good

Liviu

Liked: Cleanliness, room comfort, communication

Nice place for visiting Central

Corresponds to the description. Parking it is an issue, in fact is not possible for tourists.
Stayed 1 night in Jul 2025

10/10 Excellent

Xin

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very convenient transportation, the apartment is very roomy, perfect for 4 of us
Stayed 3 nights in Jun 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, room comfort, communication
very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required
Stayed 6 nights in Jun 2025

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort, communication

A Lovely Place to Stay!

We loved this flat so much. It was very comfortable - beds were cozy, and we loved its close proximity to shops, the tube, and lots of restaurants. We restocked any items like toilet roll as needed, but loved having a full kitchen and laundry!
Stayed 9 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!
Stayed 3 nights in Jun 2025

2/10 Terrible

noam

Disliked: Cleanliness, room comfort, communication

DO NOT STAY IN THIS PLACE!

the place had bed-bugs. we had to run away once we found it. the bedrooms are tiny and most bedrooms had a fake window. the apartment is damp, some pictures are probably taken from a different apartment, since it was definitely not what we saw in our apartment. the paint is falling some of the walls. you cant even fit a suitcase in the bedrooms. the "management" of the place did not provide us a full refund, even though we immediately informed them of the problems. very disappointing.
Stayed 4 nights in Jun 2025

6/10 Okay

Connie

Liked: Amenities
Disliked: Cleanliness
I loved the idea of this place! The location is fantastic and the communication and check-in process went very well for us. However, the apartment is in serious need of a thorough cleaning. The living room furniture is filthy, the bathrooms were dirty, there was food under the kitchen table. Some of the cabinets are in need to repair.
Stayed 3 nights in May 2025

2/10 Terrible

Ralph

Disliked: Cleanliness, room comfort, communication
I was unable to stay at this hotel due to a payment issue. The link the hotel sent was unserviceable and the front desk could not accept payment. Very disappointing! I had to find alternate accommodations at the last minute
Stayed 4 nights in May 2025

10/10 Excellent

Ann-Maria

Liked: Cleanliness, room comfort, communication

Anbefaler

Fin beliggenhet. Flott leilighet. Kunne ringe verten 24/7 om det var noe, og de kom raskt.
Stayed 3 nights in May 2025

8/10 Good

Cherry

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice apartment. Reception is nice but service is a bit slow. Requested for more trash bags (5nights) and light repairs in the middle of our stay but was not taking care even before we leave.
Stayed 6 nights in May 2025

8/10 Good

Panzera

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ottima strutture posizione strategica pochi passi da hyde park
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Communication

Strange place.

The check in process was terrible. I was waiting for 30 minutes for someone to arrive and check me in even though i had messaged many times about my check in time.
Stayed 1 night in May 2025

10/10 Excellent

Gurjit

Liked: Cleanliness, room comfort, communication

London Kensington

We stayed in Apartment 8 for two nights over the weekend. The location is great base for a visit to our capital..The apartment is a home from home, you won't be disappointed and surprising quiet considering we are so close to the High St.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great place to stay in the heart of High Street Kensington.
Stayed 4 nights in Oct 2020