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Andaz Family Suites by Hyatt - Palm Jumeirah

Luxury aparthotel on the beach, with outdoor pool

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Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Meeting facility
Bathroom
Lounge
Food and drink
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Kitchen
The current price is CA $254
CA $318 total
includes taxes & fees
May 31 - Jun 1

Explore the area

Map
Palm Jumeirah, Dubai, Dubai
  • Nakheel Mall
    ‪2 min walk‬
  • Aquaventure
    ‪7 min drive‬
  • Marina Beach
    ‪7 min drive‬
  • Dubai (DWC-Al Maktoum Intl.)
    ‪35 min drive‬

Choose your unit

View all photos for Andaz Deluxe Studio

Room

Andaz Deluxe Studio

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Family Suite with Kitchen

Room

One Bedroom Family Suite with Kitchen

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Family Suite with Kitchen

Room

Two Bedroom Family Suite with Kitchen

  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Dubai

Located in Palm Jumeirah, a neighbourhood in Dubai, Andaz Family Suites by Hyatt - Palm Jumeirah is near the airport and on a private beach. Mall of the Emirates and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Looking to enjoy an event or a game while in town? See what's happening at Jebel Ali Race Course or Dubai International Stadium.

What's nearby

  • AURA SKYPOOL Dubai - 1 min walk - 0.2 km
  • The View at The Palm - 1 min walk - 0.2 km
  • Nakheel Mall - 2 min walk - 0.2 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 37 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬8 min walk
  • ‪St. Regis Gardens - ‬8 min walk
  • ‪Depachika Food Hall - ‬20 min walk
  • ‪Joe & The Juice - ‬9 min walk
  • ‪Sushisamba - ‬9 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Luxury aparthotel on the beach, with outdoor pool
Catch some rays on Andaz Family Suites by Hyatt - Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Weekly housekeeping is available.
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 160 for adults and from AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 8:00 PM.

Is Andaz Family Suites by Hyatt - Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Family Suites by Hyatt - Palm Jumeirah?

Self-parking is free at this property.

What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz Family Suites by Hyatt - Palm Jumeirah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 550 per vehicle applies.

Where is Andaz Family Suites by Hyatt - Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah aparthotel is within a 10-minute walk of Palm Islands, Nakheel Mall and The View at The Palm. The Pointe and Dubai College are also within 3 miles (5 km). Al Ittihad Park Station is 11 minutes by foot and Nakheel Mall Station is 12 minutes.

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Communication

Reviews

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities, communication
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sita

Liked: Cleanliness, room comfort, communication

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10 Excellent

Charmaine Kayne

Liked: Cleanliness, room comfort, communication
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10 Excellent

Randa

Liked: Cleanliness, room comfort, communication

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10 Terrible

MOHIT

Disliked: Cleanliness, amenities, communication
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10 Excellent

M

Liked: Cleanliness, room comfort, communication

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10 Excellent

Grant

Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020

10/10 Excellent

Gift

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020