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City Prime Apartments

Apartment with a 24-hour front desk, near Harrods

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Front of property
Exterior
Room
Family dining
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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Dryer
  • Kitchen
  • Free WiFi
CA $288
includes taxes & fees
Nov 16 - Nov 17

Explore the area

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13 Collingham Pl, London, England, SW5 0QE
  • Place, Buckingham Palace
    ‪12 min drive‬
  • Place, Piccadilly Circus
    ‪15 min drive‬
  • Place, Big Ben
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Choose your unit

View all photos for Luxury Apartment, 1 Bedroom, Non Smoking

Room

Luxury Apartment, 1 Bedroom, Non Smoking

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, City View

Room

Deluxe Apartment, 1 Bedroom, City View

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Luxury Apartment, 1 Bedroom, Non Smoking

Room

Luxury Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, No View

Room

Luxury Apartment, 2 Bedrooms, Non Smoking, No View

  • 560 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, No View

Room

Luxury Apartment, 2 Bedrooms, Non Smoking, No View

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 404 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio (Twin bed)

Room

Deluxe Studio (Twin bed)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Room

Standard Studio

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

London

Located in London City Centre, a neighbourhood in London, City Prime Apartments is in the entertainment district and near a boardwalk. The British Museum and O2 Arena are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed.
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What's nearby

  • Kensington High Street - 11 min walk - 0.9 km
  • Harrods - 5 min drive - 2.0 km
  • Buckingham Palace - 12 min drive - 3.6 km
  • Piccadilly Circus - 15 min drive - 5.9 km
  • Big Ben - 15 min drive - 5.2 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Courtfield - ‬4 min walk
  • ‪Paul - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬2 min walk
  • ‪Over Under Coffee - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬3 min walk

About this property

City Prime Apartments

Apartment with a 24-hour front desk, near Harrods
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and slippers. Limited housekeeping is available.
City Prime Apartments offers 29 air-conditioned accommodations with all-in-one washer/dryers and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Dryer
Free WiFi
Air conditioning
24/7 front desk
Housekeeping

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 300 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is City Prime Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Prime Apartments?

This property doesn't offer parking.

What time is check-in at City Prime Apartments?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at City Prime Apartments?

Checkout is at 11:00 AM.

Where is City Prime Apartments located?

Located in London City Centre, this apartment building is 1.2 mi (1.9 km) from Harrods, and within 3 mi (5 km) of Buckingham Palace and Piccadilly Circus. Big Ben and The British Museum are also within 6 mi (10 km). Earl's Court Station is 6 minutes by foot and Gloucester Road Underground Station is 7 minutes.

Reviews

City Prime Apartments Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.6/10

Communication
Rating 10 - Excellent. 111 out of 134 reviews
Rating 8 - Good. 16 out of 134 reviews
Rating 6 - Okay. 4 out of 134 reviews
Rating 4 - Poor. 0 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

Reviews

10/10 Excellent

Con

Liked: Amenities, property conditions & facilities
Great apartment with nice kitchen and bathroom. Close to lots of restaurants and transport. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, central location and friendly, helpful staff who seemed happy to be there too! Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Wonderful stay

Apartments are in a great location. Minutes walk from the underground, shops and bars. Felt very safe as accommodation is manned 24/7. Apartments are spotlessly clean, well equipped and modern. Apartment was cleaned during stay with fresh towels and supplies. Staff are very friendly, welcoming and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Tolulope Olumide

Liked: Cleanliness, room comfort, communication

Just a home away from home.

The Studio Apartment where I stayed was fabulous. It has a Balcony and the amenities were up to date.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and welcoming team, great spacious room product
Stayed 1 night in May 2023

10/10 Excellent

Laila

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will thank all staff , they are helpful and friendly . the flat is clean and the place is quite and near supermarket and caffè and transport and bus staition
Stayed 7 nights in Aug 2024

8/10 Good

sharron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the tube, but still out of the way of heavy crowds.

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
An ideal base for anyone looking to centre themselves for a period of time in this part of London. A quality home-from-home. Heartily recommended.
Stayed 2 nights in May 2023

10/10 Excellent

mirela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment with all required amenities. The apartment was quite spacious, very clean and nicely decorated. The front desk staff were so nice and helpful! The location is perfect- 5 minutes away from the metro station and a short walk to Kensington Palace and gardens. Thank you for a wonderful stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Vardon Deniz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb
Stayed 1 night in Jul 2023

10/10 Excellent

Jan

Liked: Cleanliness, room comfort, communication

Clean, safe, friendly

A pleasant stay here. The little single apartment was small but had everything I needed. It was very clean and in a quiet safe area close to Earls Court or Gloucester Road Tubes. I felt comfortable at nught as a solo female. The gentlemen on reception were very friendly and welcoming. I would very happily stay here again. Thank you.
Stayed 2 nights in Mar 2024

10/10 Excellent

Te-Shun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean apartment with a kitchen including a microwave, a full-size fridge, and a washing/dryer machine. It is located in a decent and safe neighborhood. The Underground station/bus stop within a 5-minute walk offers connections to anywhere in London. There is also a supermarket just right across the street and a nice variety of restaurants within walking distance. Most of all, the front desk staff are all very friendly and helpful. Definitely will stay again and recommend it to anyone who plans to visit London.

6/10 Okay

terry

Liked: Cleanliness
Disliked: Room comfort

Don't trust the sofa beds

apartment only really suitable for 2 people - the sofa beds were as hard as sleeping on the floor and we had to get them made up by the hotel which was inconvenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Billie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great London stay! Wouldn’t hesitate to rebook. Friendly service, nice, clean apartment! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous accommodation, really friendly and helpful staff. Great location - 10/15 mins walk to Earls Court Tube. Would definitely stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Love 24 7 desk. Safe in room. Fridge washer and TV loved it I'm going to book again
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
These apartments are in a great area The tube is 300 mtrs down the road Clean and serviced Will definitely stay there again
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
Newly renovated suite with nice new big bed. Sofa beds were sleepable. Great for a family in a suite in London. Very reasonable for the space!
Stayed 5 nights in Jun 2025

10/10 Excellent

Penni

Liked: Cleanliness, room comfort, communication
The location was perfect. An easy stroll to a local supermarket, train station, great pubs and cafe. The staff were friendly and helpful. The apartment was very clean and well maintained. We hope to stay there again sometime.
Stayed 6 nights in May 2025

10/10 Excellent

Sarafina

Liked: Cleanliness, property conditions & facilities, communication
great place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and quiet
Stayed 7 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities, communication
I am thrilled to contribute to the many positive reviews posted about City Prime Apartments. My wife and I enjoyed an 11-night stay there this month, and we were pleased by the many positive aspects of our time there. Our room was comfortable, quiet, clean, and well-equipped with all the supplies we needed, including kitchen utensils for food preparation and meals. The washer/dryer was a particular plus for our long stay, so we didn't have to pack as many changes of clothing for our trip. The staff were uniformly friendly and helpful, and the fact that the place is staffed 24 hours helped us feel secure. The housekeepers were particularly friendly and accommodating. And the location...amazing! A 2-minute walk to a major supermarket, and a 5-7 minute walk to two different tube stations! Even though we were just around the corner from a major thoroughfare - Cromwell Street - there was little noise or activity outside our hotel. And within easy walking distance were plenty of attractions, shops, and restaurants. One minor quibble was that the dryer did not work well, so we wound up hang-drying many of our clothes; we did not see this as a significant issue, so we never alerted the management about this. So, overall, City Prime Apartments was convenient, clean, friendly, and safe, while meeting all of our needs for this extended stay! We would gladly return here for our next visit to London!
Stayed 11 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very nice and exactly as advertised. It is clean, spacious, quiet, modern. My only concern is that the bathroom is dark and therefore the mirror is difficult to see
Stayed 2 nights in May 2025

10/10 Excellent

PAUL

Liked: Cleanliness, room comfort, communication

Excellent find.

I just needed somewhere to sleep but I wanted clean and comfortable. Such a good deal and although the room was small as expected it was wonderful I could probably stay there a lot longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Very lovely apartment. In a beautiful and quiet area yet close to restaurants and pubs.
Stayed 3 nights in Mar 2025