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Heidelberg Haus Apart Hotel

Aparthotel with free parking, near Costanera Center

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Room
Living room
Room
Front of property
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Dryer
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is CA $168
CA $168 total
Jun 7 - Jun 8

Explore the area

Map
Los Nogales 843, Providencia, Santiago, RM, 7510348
  • Costanera Center
    ‪13 min walk‬
  • Parque Arauco Mall
    ‪4 min drive‬
  • Medical Center Hospital Worker
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

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View all photos for Apartment, 2 Single Beds

Room

Apartment, 2 Single Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Apartment

Living room

Executive Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Santiago

Located in Providencia, a neighbourhood in Santiago, Heidelberg Haus Apart Hotel is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Chilean National Zoo and KidZania Santiago are also worth visiting.

What's nearby

  • Costanera Center - 13 min walk - 1.1 km
  • Parque Arauco Mall - 4 min drive - 4.0 km
  • Medical Center Hospital Worker - 5 min drive - 4.6 km
  • Plaza de Armas - 5 min drive - 5.0 km
  • San Cristobal Hill - 7 min drive - 3.3 km

Getting around

  • Parque Almagro Station - 7 min drive
  • Los Leones Station - 12 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪We Are Four Coffee Roasters - ‬2 min walk
  • ‪Eurotel Las Condes Hotel Santiago - ‬10 min walk
  • ‪Don Bono - ‬3 min walk
  • ‪Bokato - ‬6 min walk
  • ‪Felix Cafe - ‬10 min walk

About this property

Heidelberg Haus Apart Hotel

Aparthotel with free parking, near Costanera Center
A microwave in a common area, concierge services and a 24-hour front desk are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front desk safe. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a sitting area.
Heidelberg Haus Apart Hotel offers 20 accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

This Santiago aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and Netflix. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Amenities

Kitchen
Dryer
Parking included
Free WiFi
Breakfast available
24/7 front desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately USD 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Parking height restrictions apply

Frequently asked questions

Is Heidelberg Haus Apart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heidelberg Haus Apart Hotel?

Self-parking is free at this property.

What time is check-in at Heidelberg Haus Apart Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heidelberg Haus Apart Hotel?

Checkout is at noon.

Where is Heidelberg Haus Apart Hotel located?

Located in Providencia, this aparthotel is within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Sculpture Park are also within 1 mile (2 km). Los Leones Station is 12 minutes by foot and Pedro de Valdivia Station is 15 minutes.

Heidelberg Haus Apart Hotel Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 31 out of 68 reviews
Rating 8 - Good. 24 out of 68 reviews
Rating 6 - Okay. 9 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Communication

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aslam Shaharyar President Source Commodities Co.

I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany. very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no elevator but the staff gladly helped with my bags up to the 4 th floor. No A/C. There is a nice crosswind. Check in very rapid and staff friendly. Good breakfast
Stayed 2 nights in Mar 2019
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Richard, Montreal, QC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret in Santiago

I am not kidding when I state this is the best kept secret in Santiago. The hotel (aparthotel) is located in one of the beautiful residential neighborhoods of the city, safe, close to cultural and commercial areas as well as transportation. The staff is extremely friendly and helpful and go out of their way to accommodate the guests--I noticed this not only in my case but with other clients.The rooms and public areas of the hotel have been appointed with taste. This is a unique place, not being part of any hotel chain but beign related to a renown academic institution, Heilderberg University, hence its name. I am returning to Santiago soon and this will be the place I will choose to stay again!

2/10 Terrible

David

Liked: Communication
Disliked: Room comfort
2 very small rooms. The bathrooms is tiny. For 2 people is hard to get around. The place has been remodeled looks like a while ago. It’s all old and smells. There is no AC, no elevator. The place seems to be cleaned, but because it’s old it seems like dirty and musty. It is bay overpriced for what it is. After We stayed in the hotel for $50 and it was such a big difference, much bigger and nicer, cleaner, with the pleasant smell. I am honestly not sure why there is so many good reviews. We booked because of the reviews were good.
Stayed 2 nights in Jan 2023

6/10 Okay

MARIO

Liked: Cleanliness, communication
Stayed 5 nights in Nov 2022

8/10 Good

John

Stayed 5 nights in Jan 2022

8/10 Good

MARIA VERONICA

Stayed 1 night in Jul 2021

10/10 Excellent

JOSUE

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Nicolas

Liked: Cleanliness, communication
Stayed 2 nights in Feb 2021

10/10 Excellent

marcela

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2021

8/10 Good

CLAUDIO

Liked: Cleanliness, room comfort, communication

Estacionamiento

Estacionamiento sujeto a disponibilidad
Stayed 1 night in Jan 2021

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort, communication

Bien

Bueno bueno
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Recomendado

Excelente atención! 100% recomendado. Limpieza impecable.. 0 detalles!
Stayed 1 night in Dec 2020

8/10 Good

Maribel

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

diego

Liked: Cleanliness
Disliked: Communication
Stayed 1 night in Sep 2020

10/10 Excellent

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Appartement ist gut eingerichtet, das Bett bequem. Abends konnte man noch lange auf der Terrasse sitzen. Das Personal sehr freundlich und hilfsbereit. Das Badezimmer ist sehr klein, bis das warme Wasser aus der Dusche kommt dauert es zu lange. Im Sommer fehlt eine Klimaanlage, bei über 30° und direkter Sonneneinstrahlung heizt sich das Appartement sehr auf. Aber es war trotzdem ein schöner Aufenthalt.
Stayed 4 nights in Jan 2020

10/10 Excellent

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Katie

Liked: Cleanliness, staff & service, room comfort

Nice area

Relatively comfortable, black out blinds and fan helped to keep the room Cool as no air con. The wifi was okay, many different routers, certain ones would work in the bedroom but not in the sitting room so had to keep switching over. The staff were kind especially the lady at breakfast. The area was good, close to huge shopping mall with restaurants and about a 45 minute walk to the city centre or 10 minute walk to the metro.
Stayed 5 nights in Jan 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugestão

poderia ter mais variedades no café da manha
Stayed 5 nights in Dec 2019

8/10 Good

RS, Bayern

Liked: Cleanliness, amenities
Tolle Lage in einer schönen Wohngegend. Schnell an Metro und Stadt. Leider sehr beengt, keine Möglichkeit zum aufhalten, weder im Haus noch in näherer umgebung. Bad sehr klein. Für einige Nächte aber wunderbar
Stayed 1 night in Dec 2019

6/10 Okay

roxana

Liked: Cleanliness, property conditions & facilities, room comfort

Mayor Transparencia,.. Sin sorpresas

El lugar lo encontré bueno, por su ubicación, tranquilidad necesaria para el momento país que vivimos. Mis reparos son dos : 1.- No debe existir la "letra chica" hoy en día, pues de eso se está cansado...lo digo por el estacionamiento, pues uno de los criterios que usé para elegir lugar, fue precisamente, que tuviera estacionamiento y al llegar allá, resulta que no había capacidad. la persona que nos recibió, hizo mención de la letra chica 2.- En el momento de retirarnos, nos cobran el I.V.A., lo que me parece muy extraño, pues en ninguna parte de las muchas veces que nos hospedamos, nos cobran el i.v.a .por separado y al final de la estadía...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. But it does have air conditioning.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast, excellent WiFi, awesome hotel

This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Santiago.

Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.
Stayed 2 nights in Nov 2019