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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

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Photo gallery for Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Indoor pool
Pool
Exterior
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Indoor pool
  • Self-parking included
  • Kitchenette
  • Air conditioning
  • Free WiFi
  • Refrigerator

Explore the area

View in a map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬

Choose your unit

View all photos for Deluxe Studio, Kitchen

Room

Deluxe Studio, Kitchen

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Penthouse

Room

Luxury Penthouse

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Penthouse

Room

Luxury Penthouse

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About this property

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

This smoke-free apartment building features an indoor pool, a fitness centre and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our prices include all fees. No hidden fees.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number EEC170518JC8
Property # 53334603
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

Frequently asked questions

Does Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) on May 12, 2026 start from CA $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) located?

Located in Playa del Carmen Centro, this apartment building is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 33 out of 122 reviews
Rating 6 - Okay. 12 out of 122 reviews
Rating 4 - Poor. 7 out of 122 reviews
Rating 2 - Terrible. 6 out of 122 reviews

8.4/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Check-in

9.0/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

8/10 Good

Jovan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Eva A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes parking was exelent, bathrooms needs mantinence.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities, communication
Location, location, location. Easy walking distance to everything, beach, restaurants, transportation, sites of interest. friendly staff, clean, well lite.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel family friendly.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Grecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Jane

Liked: Communication
Spacious units, fine for a night. No longer quite to the standards in the photos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean. you can walk to downtown only 10 min and free parking.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good place
Stayed 14 nights in Feb 2025
Verified

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, communication
If you are looking for somewhere clean and cheap to lay your head this place is just that. It was very clean, spacious, and newly remodeled, under ground parking and walking distance to quinta Avenida and public beach. Downside was no washer or dryer, ran out of water to shower, pools are cold.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Marta Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is walkable distance to beach and Calle 5. It is a safe area. Everything was great and look forward for another stay here on our next vacation.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Jacqueline

Disliked: Cleanliness, amenities, communication
Nothing worked especially the internet
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, room comfort, communication

Would stay here again

Nice property, fairly close to beach
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 4 nights in May 2025
Verified

8/10 Good

Emilius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, amenities, property conditions & facilities
Smell of urine constant (had to change apartments) Bugs coming out of the ceiling and in the shower. Very loud music at night especially on Friday night from a nearby nightclub. Sound of compressors constant all night long. Beds are old and pillows are lumpy. No blankets and towels were very old.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities, communication
Close to all entertainment in the city
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort, communication

Comfortable and convenient

Spacious and comfortable, was a convenient place to stay for a very good price
Stayed 1 night in Oct 2024
Verified

8/10 Good

Susan

Liked: Communication
The kitchen had the bare necessities. Our suite was different than the pictures, it was a disappointment, we noticed the suite on the web was available, Palo confirmed we could use it. We had a lot of problems with the internet and Palo spent a lot of time fixing them.
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & aimed to please. Rooms were very clean
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and the pivate roof top pool. Washe and dryer
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort, communication

Nice

The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

John

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaniness in the rooms was zero and the rooms smelt awful we had to change hotels after the first night because the smell was unbearable. I don't understand how this hotel is open to rent to the public.
Stayed 6 nights in Aug 2025