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Zenitude Hôtel-Résidences Marseille Saint Charles

Eco-certified aparthotel in Marseille with a 24-hour front desk

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Photo gallery for Zenitude Hôtel-Résidences Marseille Saint Charles

Room
Exterior
Breakfast area
Lobby sitting area
Living area

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is CA $118
CA $136 total
includes taxes & fees
Sep 1 - Sep 2

Explore the area

Map
10 boulevard Charles Nedelec, Marseille, 13001
  • Les Terrasses du Port
    ‪16 min walk‬
  • Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Choose your unit

View all photos for Superior Studio, Balcony

Room

Superior Studio, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Apartment, Balcony

Room

Superior Apartment, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Studio

Room

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Apartment

Room

Basic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the area

Marseille

Located in Belsunce, a neighbourhood in Marseille, Zenitude Hôtel-Résidences Marseille Saint Charles is in a shopping district and near a metro station. Grand Port Maritime de Marseille and Marseille Provence Cruise Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Prado Beach and Calanques National Park. Looking to enjoy an event or a match? See what's going on at Le Dôme or Velodrome Stadium.

What's nearby

  • Les Terrasses du Port - 16 min walk - 1.3 km
  • Grand Port Maritime de Marseille - 2 min drive - 1.4 km
  • Museum of European and Mediterranean Civilisations - 2 min drive - 1.8 km
  • Velodrome Stadium - 5 min drive - 5.2 km
  • Marseille Provence Cruise Terminal - 9 min drive - 7.2 km

Getting around

  • Marseille (XRF-Saint Charles SNCF Train Station) - 4 min walk
  • Jules Guesde Station - 4 min walk
  • Marseille - Provence Airport (MRS) - 26 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Café de France - ‬5 min walk
  • ‪Il Cafe Di Roma - ‬5 min walk
  • ‪Sur le Pouce - ‬5 min walk

About this property

Zenitude Hôtel-Résidences Marseille Saint Charles

Eco-certified aparthotel in Marseille with a 24-hour front desk
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and a coffee/tea maker.
Zenitude Hôtel-Résidences Marseille Saint Charles offers 103 accommodations with a safe and complimentary bottles of water. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath and hairdryers.

This Marseille aparthotel provides complimentary wireless Internet access. 82-cm flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Breakfast available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 4 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Zenitude Hôtel-Résidences Marseille Saint Charles pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 4 kg per pet. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

What time is check-in at Zenitude Hôtel-Résidences Marseille Saint Charles?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Zenitude Hôtel-Résidences Marseille Saint Charles?

Checkout is at 11:00 AM.

Where is Zenitude Hôtel-Résidences Marseille Saint Charles located?

Located in Belsunce, this eco-certified aparthotel is within 1 mi (2 km) of Les Terrasses du Port and Museum of European and Mediterranean Civilisations. Grand Port Maritime de Marseille and Notre-Dame de la Garde are also within 2 mi (3 km). Jules Guesde Station and Marseille (XRF-Saint Charles SNCF Train Station) are within a 5-minute walk.

Zenitude Hôtel-Résidences Marseille Saint Charles Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 81 out of 176 reviews
Rating 8 - Good. 66 out of 176 reviews
Rating 6 - Okay. 15 out of 176 reviews
Rating 4 - Poor. 6 out of 176 reviews
Rating 2 - Terrible. 8 out of 176 reviews

8.4/10

Cleanliness

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

8.6/10

Communication

Reviews

8/10 Good

Denise

Liked: Cleanliness, amenities, communication
Liked the room , clean, bed very comfortable …area around the hotel not the best but very quiet at night to sleep, close to train station and close to the old port
Stayed 2 nights in Apr 2025

10/10 Excellent

Seth R Ueland

Liked: Cleanliness, room comfort, communication

Nice base for business

Great stay for business. Not far from the train station, lots of restaurants in the area. 20 minute walk to the harbor.
Stayed 2 nights in Apr 2025

8/10 Good

Philomène

Liked: Cleanliness, room comfort, communication

Nice trip to Marseille

Nice hotel near the train station, the old port, and many attractions to visit❤️
Stayed 4 nights in Jun 2024

8/10 Good

HANY

Liked: Cleanliness, property conditions & facilities, communication
Location Location is very good Needs to improve room cleaning service
Stayed 4 nights in Aug 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the hotel is very convenient as it is at walking distance from the train station, as well as the old port area. The room was spacious and clean, and the bed comfortable.

6/10 Okay

Andrew

Liked: Amenities, communication
Very clean but the room was very worn out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, communication
Staff were friendly. Some English spoken. Breakfast was too expensive. Room was clean but had previous flood damage to floor and baseboards. Close to train and metro
Stayed 2 nights in Mar 2025

2/10 Terrible

Rouhollah

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and it was near an unsafe area. A good point that It is near main bus station.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lejla

Liked: Cleanliness, property conditions & facilities, communication
I really have enjoyed my stay. I have nothing negative to say obviously you get what you paid for my room which was a studio with balcony was very comfortable and large. It’s had everything inside I needed and as it’s described the stuff were very friendly and very helpful. the area might look dodgy a bit but it’s haven’t bothered me as it’s Marseille at the end of the day if you know you know, but there is nothing to worry about I’ve been many times in Marseille. I love it there I’m definitely going back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

A wonderful central location

Friendly, polite staff always ready to help. Breakfast arrangements were excellent. A variety of choice for all tastes. A very central location, 15 minutes walk from the Old Port. We had a room with a balcony, which on reflection was an excellent choice. Refreshingly cool to sit out, in the shade, at the end of a warm afternoon.
Stayed 4 nights in Sep 2024

8/10 Good

POIRIER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Correct
Stayed 1 night in Oct 2024

8/10 Good

Antonio

Liked: Property conditions & facilities, communication
good in general
Stayed 4 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was surprised to see the doors in the apartment. It was compact and seemed to have everything I need.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shu

Disliked: Cleanliness, room comfort, communication

Not safe area

Surrounding areas are not safe.
Stayed 2 nights in Nov 2024

8/10 Good

ELIZABETH

Liked: Cleanliness, room comfort, communication

Big room for good price

Very big room with essentials plus kitchen and balcony with sunset view. It was very clean but almost felt like a hospital. Easy access to train station and centre ville even if the surrounding area isn’t the nicest part of town. Good value for money overall, especially at the last minute.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, communication
Very basic property with all-white, but large, room - no decoration of any kind. Everything works quite well and the staff is pleasant and supportive. The breakfast is very good for the price: egg boiler; lightest ever croissants, otherwise basic stuff. Best advantage is proximity to the train station. Balcony is nice, but only a tree to see.
Stayed 6 nights in May 2024

2/10 Terrible

Yolanda

The area is pure arabic, dangerous!!! Don't you go there alone being a woman
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Disliked: Cleanliness, property conditions & facilities
Property old and dirty. Photos on expedia does not meet our expectations
Stayed 2 nights in Aug 2024

6/10 Okay

Jenna

Liked: Cleanliness, room comfort, communication

Never again.

The room itself was good. The hotel was in great condition, the breakfast was good, the staff were friendly... the area however was not great. Much of the area had sketchy, loud people hanging around. It was dirty, the "fresh air" stunk so badly I felt nauseous. As much as I liked the hotel, I would not go back.
Stayed 1 night in Sep 2024

2/10 Terrible

Chanel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I needed a room with two twins since I was traveling with my dad and they did nothing to help. I didn’t even stay there and they still charged me. I would never recommend anyone to stay here! NH collection up the street is sooo much better and only slightly more expensive
Stayed 3 nights in Jul 2024

4/10 Poor

Yukiko

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room was disgusting- overall old and not remodeled, dust on top of counter, chair and kitchen area. The dishes in the cabinet had dried bits of food, mildew and mold in bathroom, toilet seat had not been cleaned, the bathroom door didn’t even shut, and it was extremely noisy from the street noise. It was clear that they don’t care about the quality of rooms. Over priced too - stay away from this hotel.
Stayed 1 night in May 2024

6/10 Okay

Peter

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

SEIKI

Liked: Amenities, communication
駅から数分の効率にあり、場所はいいと思います。ホテルではなく、アパートメントタイプですので、休憩する場所ですとか、プールとかはもちろんありません。でも食事をする場所もありますし、部屋の中のリセット屋、電子レンジキッチン7は十分で用意されています。海が望めるテラスのある部屋がおすすめです
Stayed 2 nights in Apr 2025

10/10 Excellent

Lachheb

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Apr 2025

2/10 Terrible

Fatima

Disliked: Cleanliness, room comfort, communication

Un cauchemar

Expérience absolument catastrophique. Une semaine avant mon arrivée, j'avais appelé pour m'assurer que ma chambre disposerait d'un grand lit. La personne au téléphone m'a tout simplement raccroché au nez. Après sept appels sans réponse, j'ai abandonné. Mais le pire restait à venir : en pleine nuit, après minuit, un autre client a ouvert la porte de ma chambre pendant que je dormais. La frayeur a été telle que je n'ai pas pu dormir du reste de la nuit. De plus, la fenêtre de la chambre ne fermait pas — en plein centre de la gare de Marseille, bercé par les klaxons, scooters, ambulances, cris... Une nuit horrible, angoissante, bruyante, sans aucun repos. Le matin, le personnel de nuit, loin de s'excuser ou de reconnaître la gravité de la situation, a à peine réagi, minimisant totalement l'incident. Je demande un dédommagement immédiat pour cette expérience inacceptable. Mettre en danger la sécurité de vos clients est extrêmement grave et indigne d'un établissement hôtelier. Je déconseille fortement cet hôtel. Mon séjour fut un véritable cauchemar.
Stayed 1 night in Apr 2025