Sandcastles on the Broadwater

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Photo gallery for Sandcastles on the Broadwater

A resort with a swimming pool surrounded by palm trees and modern buildings with red-tiled roofs.
A balcony with a view of the sea, a potted plant, and two chairs.
A dining area with a wooden table and white chairs, a ceiling fan, and a staircase.
A hotel with a modern design, featuring a central courtyard with a brick pathway, surrounded by lush greenery and palm trees.
A modern living room with a blue sofa set, a round coffee table, a ceiling fan, and a floor lamp.

Reviews

8.4 out of 10
Very good

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.

Popular amenities

  • Hot tub on site
  • Balcony
  • Swimming pool
  • On-site fitness centre
  • Barbecue grill
  • Babysitting for a fee

Explore the area

View in a map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Choose your unit

3 Bedroom Spa Apartment

  • Water view
  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

2 Bedroom Spa Apartment

  • Water view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Apartment

  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

1 Bedroom Apartment

  • 1054 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Apartment

  • Water view
  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Frequently asked questions

Does Sandcastles on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles on the Broadwater pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandcastles on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sandcastles on the Broadwater?

Check-out is at 10 AM.

Where is Sandcastles on the Broadwater located?

This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Ian Dipple Lagoon and Harbour Town. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 233 out of 546 reviews
Rating 8 - Good. 220 out of 546 reviews
Rating 6 - Okay. 65 out of 546 reviews
Rating 4 - Poor. 21 out of 546 reviews
Rating 2 - Terrible. 7 out of 546 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Check-in

9.4/10

Communication

8.2/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Communication
Location and environment at great setting and nice pool
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Location - superb Staff very helpful and helped with everything we needed. Rooms good size just not clean - bedding and towels all clean and new but everything else dirty particularly kitchen.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and lovely staff.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 15 nights in Mar 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items. Just recommend fixing few items like dishwasher cap and replace single beds. Staff lovely and easy to speak with. Overall good stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Communication
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The unit we stayed in was a good size but very dirty. There is a main road in front which meant constant noise all night. The staff at reception were however very helpful and friendly people but they are the only thing I can praise about this apartment.
Stayed 4 nights in May 2026

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