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Chatrium Niseko

Family ski aparthotel with 4 restaurants

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Exterior
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Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • Laundry
  • Parking included
CA $242
CA $272 total
Dec 1 - Dec 2

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Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪2 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪16 min walk‬
  • Place, Niseko Hanazono Resort
    ‪15 min drive‬

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View all photos for Studio King Bed

Room

Studio King Bed

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

Private kitchen

2 Bedroom Suite

  • 872 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • 840 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • 829 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Suite Annupuri View

View from room

3 Bedroom Suite Annupuri View

  • 1572 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Living area

1 Bedroom Suite Annupuri View King Room

  • 829 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • 1572 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 1 Bedroom Suite Twin Room

Living area

1 Bedroom Suite Twin Room

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Suite - Twin Bed

Room

2 Bedroom Suite - Twin Bed

  • 872 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Room

2 Bedroom Suite Annupuri View - Twin Bed

  • 840 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Room

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 829 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Penthouse Suite

Living room

2 Bedroom Penthouse Suite

  • 958 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Annupuri View

Living room

2 Bedroom Penthouse Annupuri View

  • 1367 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Mt Yotei View

Living room

2 Bedroom Penthouse Mt Yotei View

  • 1270 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Annupuri View

Living room

3 Bedroom Penthouse Annupuri View

  • 1819 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

Living room

3 Bedroom Penthouse Mt Yotei View

  • 1862 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for Studio Twin Bed

Room

Studio Twin Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kutchan

Located in Kutchan, Chatrium Niseko is in the mountains. Niseko Mountain Resort Grand Hirafu and Niseko Hanazono Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shikotsu-Toya National Park and White Isle Niseko Snowmobile Park. Annupuri and Niseko Annupuri Gondola are two other places to visit that come recommended. Enjoy the area's slopes with snowboarding and ski lifts, and don't miss out on the snowshoeing and snowmobiling.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 2 min walk - 0.2 km
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 16 min walk - 1.4 km
  • Niseko Annupuri International Ski Area - 15 min drive - 12.1 km
  • Niseko Annupuri Gondola - 15 min drive - 12.1 km
  • Niseko Hanazono Resort - 15 min drive - 9.1 km

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Airport (CTS) - 132 min drive

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Méli Mélo -Yuki No Koe- - ‬1 min walk
  • ‪Tamashii - ‬1 min walk
  • ‪しゃぶしゃぶ森 - ‬2 min walk
  • ‪Taj Mahal Niseko Hirafu - ‬2 min walk

About this property

Chatrium Niseko

Family ski aparthotel with 4 restaurants
Chatrium Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage and a 24-hour fitness centre. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests can enjoy a heated floor, and other amenities include a kitchen with a stovetop and a microwave. Weekly housekeeping is available.
Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Parking included
Free WiFi
Restaurant
Laundry
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 25 October 2025 to 7 November 2025 (dates subject to change).
The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11760.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night
  • High chair fee: JPY 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Chatrium Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chatrium Niseko?

Self-parking is free at this property.

What time is check-in at Chatrium Niseko?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Chatrium Niseko?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does Chatrium Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of JPY 35000 per vehicle applies.

Where is Chatrium Niseko located?

Conveniently located near the ski slopes, this Kutchan aparthotel is in the mountains, within 2 mi (3 km) of Niseko Mountain Resort Grand Hirafu and Annupuri, and close to winter sports, such as snowshoeing and snowmobiling. Shikotsu-Toya National Park and Niseko Hanazono Resort are also within 6 mi (10 km).

Reviews

Chatrium Niseko Reviews

9.2

Wonderful

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication
Rating 10 - Excellent. 118 out of 165 reviews
Rating 8 - Good. 31 out of 165 reviews
Rating 6 - Okay. 10 out of 165 reviews
Rating 4 - Poor. 1 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

Reviews

10/10 Excellent

Hyun Jun

Liked: Cleanliness, room comfort, communication
comfortable bed and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities, communication
Nice location and good service
Stayed 1 night in Feb 2025

10/10 Excellent

Rand G

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and there were great options for food. Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

MIN HO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location to Hirafu
Stayed 6 nights in Feb 2025

10/10 Excellent

Peter

Good service, good location n
Stayed 6 nights in Jan 2025

10/10 Excellent

Lior

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for walking around town. Not ski in/out but frequent shuttle.
Stayed 5 nights in Feb 2025

10/10 Excellent

Corinta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful hospitality. Room was perfect. Felt like home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super nice accommodation. Very affordable in off season.
Stayed 5 nights in Jul 2023

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place for a family vacation. We like the open kitchen, so we can prepare simple food for ourselves.
Stayed 6 nights in Jan 2023

10/10 Excellent

Brigitt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our little apartment with the kitchen. So convenient and also a great location.
Stayed 6 nights in Jan 2023

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff. They were very kind and helpful. I would definitely stay here again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was so friendly and nice. The upgraded room was very spacious and appreciated.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort, communication
Everyone and everything was perfect!
Stayed 4 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
Nice hotel with kitchen facilities. Very clean and spacious. Very friendly staff - Yvonne.
Stayed 2 nights in Oct 2023

6/10 Okay

Reynold

Liked: Communication
Disliked: Cleanliness
Service was great but there were cockroaches in the room
Stayed 6 nights in Dec 2024

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was outstanding

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accommodating staff. Good service and comfortable and large apartment/ hotel. I particularly like that the windows can be opened, and that we can cook with all appliances provided.
Stayed 1 night in Nov 2023

10/10 Excellent

MIN HO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Emmanuel Mojica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

A lovable Residence hotel to take advantage of now

Comfortable modern residence Hotel for people like me enjoying quiet time in low season. Obstacle exists for tourism however that it offers Limited public transportation and F&B facility, so be creative …
Stayed 1 night in Jun 2024

10/10 Excellent

Seongyeon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Stayed 4 nights in Feb 2024

8/10 Good

Leah

Liked: Cleanliness, room comfort, communication

Great location

The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Stayed 6 nights in Dec 2024