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Kiki Tulum

Condo with free parking, near Tulum National Park

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Photo gallery for Kiki Tulum

Room
Point of interest
Point of interest
Front of property
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
Calle Nak Be, Aldea Zama S/N, Tulum, QROO, 77780
  • Tulum National Park
    ‪2 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪49 min drive‬

Choose your unit

View all photos for Premium Apartment (#3)

Room

Premium Apartment (#3)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Room

Premium Apartment (#1)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#5)

Room

Premium Apartment (#5)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (#2)

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Premium Apartment (#2)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms (#7)

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Premium Apartment, 2 Bedrooms (#7)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#8)

Room

Premium Apartment (#8)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#4)

Room

Premium Apartment (#4)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (#6)

Room

Premium Apartment (#6)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tulum

Zama, a neighbourhood in Tulum, is home to Kiki Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Beach and Playa Paraiso are two other places to visit that come recommended.

What's nearby

  • Tulum National Park - 2 min drive - 1.8 km
  • Tulum Beach - 7 min drive - 7.1 km
  • Tulum Mayan Ruins - 8 min drive - 5.6 km
  • Playa Paraiso - 9 min drive - 6.4 km
  • Playa Ruinas - 12 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Parrillada Tulum - ‬17 min walk
  • ‪Pescaderia Estrada - ‬14 min walk
  • ‪Safari Comedor Zama - ‬7 min walk

About this property

Kiki Tulum

Condo with free parking, near Tulum National Park
An outdoor pool, a rooftop terrace and spa services are available at this smoke-free condo building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site. Each condo provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a TV.
Kiki Tulum offers 8 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star condo has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Tulum condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the condo include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Spa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 495 at checkout

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Kiki Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Kiki Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kiki Tulum?

Self-parking is free at this property.

What time is check-in at Kiki Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kiki Tulum?

Checkout is at noon.

Does Kiki Tulum provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of MXN 2500 per vehicle applies.

Where is Kiki Tulum located?

Located in Zama, this condo building is 1.1 mi (1.8 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Ruinas and Playa Paraiso are also within 6 mi (10 km).

Kiki Tulum Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 40 out of 50 reviews
Rating 8 - Good. 4 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay. Quiet location. Clean apartment.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly hosts. Beautiful area!
Stayed 9 nights in Dec 2024

8/10 Good

Leila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable place close to the main town. Host was quick to respond and was very helpful!
Stayed 2 nights in Dec 2024

10/10 Excellent

Isaul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is good
Stayed 4 nights in Jan 2025

10/10 Excellent

Hitesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice stay with minor issues like nobody to receive us later in the night or lack of front desk support. Besides that, the actual stay was comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

MaryAnn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, and lots of dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

IGNAT

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet
Stayed 4 nights in Sep 2024

10/10 Excellent

Caren M

Liked: Cleanliness, room comfort, communication

Excellent Stay

We really enjoyed our stay in the condo. It was perfect for our two day stay right before our son's wedding. Olivier communicated extremely well and answered questions quickly. It's in a good location and easy distance to a store and restaurants. We would definitely stay again and would recommend it to friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jillian J

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our second stay at the Kiki. We are a small family travelling with a child. We chose to return to the Kiki because of the cleanliness, style, and great communication. We love the humble atmosphere that is also very stylish. The cleanliness of the property and the rooms is of the highest level. We always feel safe in the condo as well. We love being immersed in the local culture and enjoying local restaurants and atmosphere. It’s a great place for families to stay and we will most likely return again sometime in the future.

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danuta

Liked: Cleanliness, property conditions & facilities, communication
Great and comfortable place for the family to stay in especially on a rainy day in Tulum
Stayed 2 nights in Feb 2024

10/10 Excellent

Sascha

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful and just as pictured! We felt safe in the area and the restaurant and shopping are close by. We will definitely be coming.

10/10 Excellent

Martimiano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love my stay here .it was like a home away from home
Stayed 4 nights in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place and neighborhood. Loved the condo and hosts are very accomodating and friendly. Would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Jeanette

Liked: Cleanliness, property conditions & facilities, communication
Recommend it but just make sure to buy raid for the mosquitos
Stayed 4 nights in Jun 2024

10/10 Excellent

rosemary

Liked: Cleanliness, property conditions & facilities, communication
Nice and clean. Host was very attentive. Would highly recommend and would definitely stay here again!

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simply PERFECT! Love the place, it was beautiful, clean, great location.
Stayed 1 night in Jul 2023

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed the large space on the top floor with the direct access to the patio and pool.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice modern look and ever spacious! Loved it
Stayed 6 nights in Jan 2024

10/10 Excellent

Annemarie van den

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space. Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc. Very recommended!
Stayed 4 nights in Oct 2023

10/10 Excellent

Hymanot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was amazing. Especially one of the staff Edgar, was just simply amazing. He made our stay very pleasant and enjoyable. He was always willing to help with whatever we needed at any given time. Mucho Gracias Edgar!
Stayed 4 nights in Mar 2023

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
Stayed 14 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication
There was miscommunication and the host put all blame on the guest
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
In one line...kiki hotel is your home away from home. With the feeling of home and the services of a hotel it is the perfect place to stay. We were there for 5 nights. The hotel has a fully functional kitchen. Clean and well equipped fridge and microwave. The location is at an ideal location. The 7/11 grocery store is a 5 min walk. With several restaurants around the area that have really good food. A bike and ATV rental is also available next to the 7/11. Moreover the host always made sure to send a promt reply. The rooftop pool is also nice however needs regular maintenance and fitering of clean water. The jets were off so there wasn't regular filtering. The concierge Mr Edgar is also a very helpful person. If you get his number and whatsapp him he will get the work done. All in all a wonderful time.