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Aparthotel

Quest On William

Aparthotel with a fitness center, 4-minute walk to Collins Street

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Photo gallery for Quest On William

Front of property - evening/night
Front of property
Room
Lobby sitting area
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Dryer
  • Room service
  • Kitchen
  • Parking available
  • Gym
CA $165
includes taxes & fees
Nov 17 - Nov 18

Explore the area

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  • Place, Melbourne Central
  • Place, Collins Street
  • Place, Crown Casino
  • Airport, Melbourne, VIC (MEL-Tullamarine)

Choose your unit

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Private kitchen

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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Room

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Executive Two Bedroom Apartment

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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Private kitchen

Three Bedroom Apartment

  • 1421 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Private kitchen

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed

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Room

One Bedroom Executive Apartment

  • Sleeps 2

Executive Suite

  • Sleeps 4

Two Bedroom Apartment

  • Sleeps 4

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Room

Two Bedroom Executive Apartment

  • Sleeps 4

View all photos for Studio

Room

Studio

  • Sleeps 2

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About the area

Melbourne

Located in Melbourne Central Business District, a neighbourhood in Melbourne, Quest On William is near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Zoo. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena.
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What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Marvel Stadium - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Doughboys - ‬1 min walk
  • ‪Roll'd - ‬1 min walk
  • ‪Bourke Street Green - ‬2 min walk

About this property

Quest On William

Aparthotel with a fitness centre, 4-minute walk to Collins Street
Along with a fitness centre, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and express check-in are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest On William pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest On William?

Self-parking is available for AUD 50 per night. Limited spots are available.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Quest On William?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest On William located?

Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central and Bourke Street Mall. Queen Victoria Market and Marvel Stadium are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.

Quest On William Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 477 out of 1093 reviews
Rating 8 - Good. 413 out of 1093 reviews
Rating 6 - Okay. 131 out of 1093 reviews
Rating 4 - Poor. 45 out of 1093 reviews
Rating 2 - Terrible. 27 out of 1093 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.2/10

Communication

Reviews

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Close vicinity to all parts of Melbourne
Stayed 5 nights in Jun 2025

10/10 Excellent

Bevan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Stayed 5 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023

8/10 Good

Indiana

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful the room was great and very comfortable
Stayed 2 nights in Aug 2023

10/10 Excellent

denise

Liked: Cleanliness, property conditions & facilities
Great location and nice apartment… the front office notified me that they overcharged me and gave me a refund on the overcharge! Great to deal with honest people…. Will stay again if ever in Melbourne again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yew Hoong

Liked: Cleanliness, property conditions & facilities, communication
Good location. Helpful staff
Stayed 9 nights in Jul 2024

10/10 Excellent

Johanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home. The gym was located in a small space, no windows. The front desk staff was friendly and helpful. I would stay there again.
Stayed 5 nights in Jan 2025

6/10 Okay

null

Large and centrally located

Large unit, centrally located. A bit tired design but as expected with the Quest brand. Value for money considering the costs of accommodation in MEL. Will consider for future stays
Stayed 1 night in Mar 2025

8/10 Good

Kaylene

Liked: Cleanliness, communication

Perfect location inner city

Great location within walking distance from city centre and ease of access to public transport. Clean and comfortable .
Kitchen
Bedroom
Laundry
View
Stayed 2 nights in Mar 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
After arriving after hours the staff were very efficient and communicating that a staff member would shortly arrive to help with check in. Fast and efficient with an upgrade to my advantage! Room was clean and just as described. Will definitely staff at the quest on my next trip to Melbourne! 10/10
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quest on William is located in an ideal spot in Melbourne in a business district, meaning that it’s quiet at night and away from hubs of activity. My suite was very comfortable including the bed, and had everything I needed for my stay. The cleaning service for the room was inconsistent during my stay but the room was spotless on my arrival. This did not take away from the enjoyment of my stay and I would highly recommend it. The front desk staff were very helpful, courteous and professional.
Stayed 6 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff on check-in, big "executive" apartment, location was perfect for our CBD meeting. The bathroom has no room/shelves for toiletries etc. one bare wall could do with a couple of plain shelves. Very large kitchen with all facilities and supplies. The very lowest two couches ever.... impossible to get out of once down...strange. TV a bit hit & miss, lots of static/interference. Very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Melbourne Marvel

Outstanding
Stayed 2 nights in Mar 2024

4/10 Poor

Amelia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
We had a two bedroom executive apartment. It was small and I didn't like that there were so many problems with the getting the daily cleaning done properly, the ammenities that were in the apartment were dated and only 1 lift out of 2 lifts were working on one of the busiest sporting weeks in Melbourne. The only thing that was great was the location
Stayed 5 nights in Mar 2025

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Construction near by was very noisy. Staff were very friendly and professional.
Stayed 3 nights in Feb 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, communication

Trip to concert at Marvel Stadium

The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Stayed 1 night in Nov 2024

10/10 Excellent

MIN

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed on Quest on William for 4 days. It is very quiet, convenient and comfortable. My staying here is just like my own home. The staff are very polite and friend. The smiling service makes us warm and happy. The transport near it is very convenient. We like it very much. The next time when we visit Melbourne, we hope to stay here again. Many thanks Quest on William. Many thanks Expedia's reliable service.
Stayed 3 nights in Jun 2024

8/10 Good

Boon Jun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk is friendly and helpful. Room service comes by every day. Within "free tram zone" hence very accessible to a lot of areas within CBD. The thermostat was a little wonky, not a huge issue with Melbourne's weather. All in all great for business travel
Stayed 4 nights in Feb 2023

6/10 Okay

Darrell

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Good location but room is dated and exhaust fan in bathroom did not work, soap holder in shower needs attention. This writer feels this property is not worth the money you have to pay
Stayed 1 night in Nov 2022

2/10 Terrible

Glenn

Disliked: Cleanliness, room comfort, communication

Terrible service

We arrived at 3.30pm on a Friday afternoon to be told they had plumbing problems and we had to be moved to another hotel.It was much further from the CBD and took us nearly an hour to get there in peak traffic. Nobody rung us, they could not give us directions and the lady behind the counter kept sniffing and had her mask on her chin. Why weren't we notified earlier? They had our phone number. It would have been much easier if they simply rung us and gave us the new address. After the concert it cost us an extra $20 for an Uber to get back to where we were staying.
Stayed 1 night in Dec 2022

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Stayed 4 nights in Jul 2025

8/10 Good

Abdullateef

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms did not match photos, weird layout, old furniture and stains on couch.
Stayed 3 nights in Jul 2025