Aparthotel

Hotel Castle Suites

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Photo gallery for Hotel Castle Suites

A pool area with a reflection of a building, palm trees, and a clear sky.
A spacious lobby with a high wooden ceiling, a reception desk, and a seating area with wicker furniture.
An outdoor dining area with wicker chairs and tables, wooden beams, and hanging lights.
A bar area with a counter, bar stools, and a seating area with sofas and tables.
A billiards room with a pool table, multiple chairs, and hanging chandeliers.

Reviews

7.8 out of 10
Good

Highlights

  • Arcade/game room
    A rare find - fun for all ages with on-site arcade/game room.
  • Discover nearby landmarks
    Close to Platanias Square

Popular amenities

  • Spa services on site
  • Bar and lounge
  • Family restaurant
  • Room service
  • Kid's pool
  • Toys

Explore the area

View in a map
Platanias, Platanias, Crete, 730 14
  • Place, Platanias Beach
    ‪3 min walk‬
  • Place, Platanias Square
    ‪10 min walk‬
  • Place, Agia Marina Beach
    ‪2 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪32 min drive‬

Choose your unit

View all photos for Studio

A hotel room with a bed, a bedside table with a lamp, a mirror, and a wall-mounted air conditioner.

Studio

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a bed, a desk with a chair, a TV, and a view of the pool area.

Triple Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment

A dining area with a table, chairs, a bench, and a wall-mounted mirror.

Standard Apartment

  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Apartment

A hotel room with two beds, a painting on the wall, and two bedside tables with lamps.

Traditional Apartment

  • Garden view
  • 441 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment

A hotel room with a bed, a desk, a wardrobe, and a TV.

Family Apartment

  • Garden view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

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About this property

Hotel Castle Suites

A restaurant, 3 poolside bars and a fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Room service and a safe are among the other amenities available to guests.
Hotel Castle Suites offers 50 air-conditioned accommodations, with a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Platanias aparthotel provides complimentary wireless Internet access.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our prices include all fees. No hidden fees.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and return the keys

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Property Registration Number Castle Suites Hotel
Property # 57750728
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Does Hotel Castle Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Castle Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Castle Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Castle Suites?

Check-out is at 11:00 AM.

Where is Hotel Castle Suites located?

This family-friendly Platanias aparthotel is located near the beach, within 1 mi (2 km) of Platanias Beach and Agia Marina Beach. Kalamaki Beach and Agioi Apostoloi Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hotel Castle Suites Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

9.2/10

Check-in

8.4/10

Communication

8.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice hotel, good location.

The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
Stayed 7 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with potential…

Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Castle Suites

The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it. The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet. The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.
Stayed 14 nights in Jul 2023
Verified review

8/10 Good

Liked: Communication
Stort, pent anlegg med mange bassenger å velge mellom. Store rom og store balkonger (på rommet vi fikk i hvert fall). Nært både strand, restauranter og shopping. Liten dobbeltseng på soverommet og veldig trangt bad med enda mindre dusj. Hadde kun kaldt vann i dusjen flere dager. Men fornøyd med oppholdet totalt sett.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Room comfort, communication
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Stayed 10 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022