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Aparthotel

DUNA by DW

Luxury aparthotel with spa services and an outdoor pool

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Photo gallery for DUNA by DW

Garden view
Terrace/patio
Exterior
Room
Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Laundry
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
  • Place, Carolina Beach
  • Place, Casino del Mar at La Concha Resort
  • Place, Condado Beach
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)

Choose your unit

View all photos for Deluxe Studio Suite, 1 Queen Bed, Garden View

Garden view

Deluxe Studio Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Garden View

Bathroom

Luxury Suite, 1 King Bed with Sofa bed, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, 1 Queen Bed, Garden View

Terrace/patio

Comfort Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Suite, 1 Queen Bed, Garden View

Room

Design Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Gallery Suite, 1 Queen Bed, Garden View

Room

Gallery Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed

Room

Romantic Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed with Sofa bed, City View

Room

Panoramic Suite, 1 King Bed with Sofa bed, City View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Juan

Located near the beach, DUNA by DW is in Santurce, a neighbourhood in San Juan. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.
View more Aparthotels in San JuanOpens in a new window

What's nearby

  • Carolina Beach - 2 min drive - 2.4 km
  • Casino del Mar at La Concha Resort - 3 min drive - 3.2 km
  • Jose Miguel Agrelot Coliseum - 4 min drive - 3.3 km
  • Condado Beach - 5 min drive - 5.2 km
  • Puerto Rico Convention Center - 6 min drive - 5.2 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 26 min drive

Restaurants

  • ‪Kasalta - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Barista Mafia - ‬6 min walk
  • ‪New Chinatown Rest. - ‬7 min walk
  • ‪Randy's BBQ - ‬8 min walk

About this property

DUNA by DW

Luxury aparthotel with spa services and outdoor pool
This smoke-free aparthotel features an outdoor pool, spa services and dry cleaning. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a memory foam bed. Additional amenities include a Smart TV, in-room massages and a hairdryer. Housekeeping is available on request.
DUNA by DW offers 7 accommodations, which are accessible via exterior corridors and feature a hairdryer. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. This San Juan aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Guests can make use of the in-room microwaves and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
Our prices include all fees. No hidden fees.

Amenities

Pool
Pet-friendly
Free WiFi
Air conditioning
Laundry
Spa

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DUNA by DW have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at DUNA by DW?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at DUNA by DW on Nov 3, 2025 start from CA $349.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DUNA by DW pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at DUNA by DW?

There is free parking nearby.

What time is check-in at DUNA by DW?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 55 (subject to availability).

What time is check-out at DUNA by DW?

Checkout is at 11:00 AM. Late checkout is available for USD 55 (subject to availability).

Where is DUNA by DW located?

Located in Santurce, this luxury aparthotel is within 1 mile (2 km) of Barbosa Park and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 miles (5 km). Sacred Heart Station is 27 minutes by foot.

Reviews

DUNA by DW Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.8/10

Communication
Rating 10 - Excellent. 49 out of 57 reviews
Rating 8 - Good. 4 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay everything is close!
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort, communication
Will definitely stay there again, loved every moment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nallely

Liked: Cleanliness, property conditions & facilities, communication
I absolutely loved this place
Stayed 4 nights in Jan 2025

10/10 Excellent

Mariah Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous! First time i traveled solo and this property made me feel very safe
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommend this location for those interested in exploring northern area of Puerto Rico
Stayed 4 nights in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort, communication

My rustic experience

I recently had the pleasure of staying at Duna Hotel, and I was truly impressed. The hotel's tranquil ambiance and rustic aesthetic created a serene environment that felt like a retreat from the hustle and bustle of daily life. The staff were incredibly accommodating, allowing me to drop off my belongings before check-in time, which added to the stress-free experience. Overall, my stay was delightful, and I felt well taken care of throughout my visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at this hotel was an unforgettable experience. From the moment I arrived, I was surrounded by warmth, care, and impeccable service. Every detail — from the beautifully designed rooms to the thoughtful touches throughout the property — made me feel incredibly special and truly at home. The atmosphere was simply magical: peaceful, elegant, and full of charm. The team went above and beyond to ensure that every moment of my stay was perfect. I am deeply grateful for such an amazing experience and can’t wait to return to this beautiful place. Highly, highly recommend to anyone looking for a place that feels both luxurious and full of heart!
Stayed 3 nights in Apr 2025

10/10 Excellent

Delissa D

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall the place was amazing from the start we were greeted and brought up to our room an hour early. Place was super clean, spacious and provided everything we needed if we wanted to cook at home. Location was safe and there was street parking if you want to rent a car. Two blocks away from the beach and walking distance to brunch spots and liquor stores. Would stay there again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will definitely book here again and recommend Duna by DW to everyone I know. The balcony was a lil bit too open in the Poet but I still enjoyed it.
Stayed 3 nights in Oct 2023

8/10 Good

alicia

Not much to do right around the area. The room was nice and well appointed the staff was very responsive. Only complaint is that the bed was very low and hard for me to get in and out of. Also the tv service was very spotty and we could not watch outs from the bed. It faces the living area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
we loved our room! the detail and design were on point. safe street. we were worried about finding parking but there was actually plenty. my daughter loved the pool!!! made lasting memories here, thank you <3
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
The place was close to the beach and the room was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Sebastian

Liked: Amenities, communication
Amazing stay and I will definitely be staying here anytime I’m in San Juan
Stayed 4 nights in Mar 2025

6/10 Okay

Larson

Liked: Cleanliness, property conditions & facilities, communication
The area and the property was amazing. The only feedback was the space was smaller than advertised and I wish there was someone onsite to answer any questions or issues. In all, a good experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tristan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.
Stayed 2 nights in Jan 2025

6/10 Okay

april

Liked: Cleanliness, amenities, communication
Everything about this property was amazing except for the cockroaches.
Stayed 2 nights in Nov 2024

10/10 Excellent

Junior

Liked: Property conditions & facilities, communication
Amazing me and my finance loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities, communication
Love the place and the vibes. Very clean!! I definitely come back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place for couples, clean and quiet. We definitely are going to stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marquita

Liked: Cleanliness, property conditions & facilities, communication
The best property I have stayed at visually and the space you get is incredible!
Stayed 5 nights in Aug 2024

10/10 Excellent

Shana

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love DW ❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quite neighborhood area with good communications from the staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Dayana

Liked: Cleanliness, property conditions & facilities, communication
Loved it!
Stayed 3 nights in May 2024

10/10 Excellent

Khaila

Liked: Cleanliness, property conditions & facilities, communication
It was calm and relaxing.
Stayed 3 nights in Apr 2024