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DUNA by DW

Luxury aparthotel with spa services and outdoor pool

Choose dates to view prices

Photo gallery for DUNA by DW

Private kitchen
Terrace/patio
Bathroom
Terrace/patio
Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Laundry
  • Air conditioning
  • Outdoor space
The current price is CA $311
CA $442 total
includes taxes & fees
Jun 5 - Jun 6

Explore the area

Map
2068 Calle Buenos Aires, #5, San Juan, San Juan, 00911
  • Carolina Beach
    ‪2 min drive‬
  • Casino del Mar at La Concha Resort
    ‪3 min drive‬
  • Condado Beach
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Gallery Suite, 1 Queen Bed, Garden View

Room

Gallery Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed

Room

Romantic Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed, Garden View

Room

Design Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, 1 Queen Bed, Garden View

Terrace/patio

Comfort Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed, Garden View

Garden view

Deluxe Studio Suite, 1 Queen Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Garden View

Bathroom

Luxury Suite, 1 King Bed with Sofa bed, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Suite, 1 King Bed with Sofa bed, City View

Room

Panoramic Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Juan

Located near the beach, DUNA by DW is in Santurce, a neighbourhood in San Juan. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Ruben Rodriguez Coliseum.

What's nearby

  • Carolina Beach - 2 min drive - 2.4 km
  • Casino del Mar at La Concha Resort - 3 min drive - 3.2 km
  • Isla Verde Beach - 4 min drive - 4.1 km
  • Jose Miguel Agrelot Coliseum - 4 min drive - 3.3 km
  • Condado Beach - 5 min drive - 5.2 km

Getting around

  • Sacred Heart Station - 4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 26 min drive

Restaurants

  • ‪Kasalta - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lelas - ‬9 min walk
  • ‪Bk - ‬8 min walk
  • ‪Raíces Urbano, Calle Loíza - ‬7 min walk

About this property

DUNA by DW

Luxury aparthotel with spa services and outdoor pool
This smoke-free aparthotel features an outdoor pool, spa services and dry cleaning. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a memory foam bed. Additional amenities include a Smart TV, in-room massages and a hairdryer. Housekeeping is available on request.
DUNA by DW offers 7 accommodations, which are accessible via exterior corridors and feature a hairdryer. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. This San Juan aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Guests can make use of the in-room microwaves and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.

Amenities

Pool
Pet-friendly
Free WiFi
Air conditioning
Laundry
Spa

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DUNA by DW have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is DUNA by DW pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at DUNA by DW?

There is free parking nearby.

What time is check-in at DUNA by DW?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 55 (subject to availability).

What time is check-out at DUNA by DW?

Checkout is at 11:00 AM. Late checkout is available for USD 55 (subject to availability).

Where is DUNA by DW located?

Located in Santurce, this luxury aparthotel is within 1 mile (2 km) of Barbosa Park and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 miles (5 km). Sacred Heart Station is 27 minutes by foot.

DUNA by DW Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 43 out of 51 reviews
Rating 8 - Good. 4 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.6/10

Communication

Reviews

4/10 Poor

Deshun

Liked: Cleanliness, communication
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

2/10 Terrible

Tristan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nallely

Liked: Cleanliness, property conditions & facilities, communication
I absolutely loved this place
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay everything is close!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Nov 2024

6/10 Okay

april

Liked: Cleanliness, amenities, communication
Everything about this property was amazing except for the cockroaches.
Stayed 2 nights in Nov 2024

8/10 Good

Steven Alfredo

Liked: Communication
Stayed 1 night in Nov 2024

10/10 Excellent

Rossanny

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Junior

Liked: Property conditions & facilities, communication
Amazing me and my finance loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities, communication
Love the place and the vibes. Very clean!! I definitely come back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place for couples, clean and quiet. We definitely are going to stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne Marie M

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Aug 2024

10/10 Excellent

Marquita

Liked: Cleanliness, property conditions & facilities, communication
The best property I have stayed at visually and the space you get is incredible!
Stayed 5 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort, communication
Will definitely stay there again, loved every moment.
Stayed 2 nights in Jul 2024

10/10 Excellent

danson

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jun 2024

10/10 Excellent

Shana

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love DW ❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quite neighborhood area with good communications from the staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Dayana

Liked: Cleanliness, property conditions & facilities, communication
Loved it!
Stayed 3 nights in May 2024

10/10 Excellent

Akimi

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Apr 2024

10/10 Excellent

Khaila

Liked: Cleanliness, property conditions & facilities, communication
It was calm and relaxing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort, communication

Great charming spot

We loved this place and would definitely stay again. It was comfortable and clean, had nice amenities, and was within walking distance to a few restaurants and Ocean Beach. It’s a bit further from some of the nicer restaurants but Ubers were cheap so it was a good spot for our first visit to Puerto Rico.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maleah Marilyn

Stayed 6 nights in Feb 2024