Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

A modern kitchen with marble countertops, pendant lighting, and a central island with food items.
A modern lobby with marble walls, elevators, a water feature with rocks, and a geometric patterned wall.
A modern hotel room with a bed, a flat-screen TV, a sofa, a coffee table, and a view of the city.
A rooftop infinity pool with modern wicker furniture and a cityscape view.
A hotel room with two beds, a desk, a chair, a window with a city view, and a lamp.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Cue up the fun
    One of the few properties with an onsite pool table.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Berjaya Times Square

Popular amenities

  • Full-service spa
  • Kid's pool
  • Kitchenette
  • Free cribs/infant beds
  • On-site fitness centre
  • Extra beds
The current price is CA $243
CA $266 total
includes taxes & fees
Mar 4 - Mar 5, 2027

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Lot 10 Shopping Centre
    ‪2 min walk‬
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Choose your unit

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a view of the city skyline.

Suite, 2 Bedrooms

  • City view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a nightstand, and a view of the city skyline through large windows.

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city.

Premier Suite, 2 Bedrooms

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table with a lamp, a potted plant, and a large window with curtains.

Suite, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

A modern hotel room with a large bed, a desk, and a view of the city.

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

A walk-in closet with wooden shelving, a vanity with a mirror, and a robe hanging on the right.

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a bed, a flat-screen TV, a sofa, a coffee table, and a view of the city.

Executive Suite, 1 Bedroom

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Pan Pacific Serviced Suites Kuala Lumpur

Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
Our prices include all fees. No hidden fees.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self-parking fee: MYR 6.6 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 87367899
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on Mar 4, 2027 start from CA $243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 6.6 per day. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-out is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 5-minute walk of Lot 10 Shopping Centre and Berjaya Times Square. Jalan Alor and Pavilion Kuala Lumpur are also within 10 minutes. Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 208 out of 278 reviews
Rating 8 - Good. 49 out of 278 reviews
Rating 6 - Okay. 12 out of 278 reviews
Rating 4 - Poor. 1 out of 278 reviews
Rating 2 - Terrible. 8 out of 278 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Overall an amazing and pleasant stay for all…. Having able to do the laundry is a plus for us….
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location,friendly staff,good breakfast and excellent room service
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Convinent location, spacious apartment, good facilities, the washing /drying machine was a plus, shane no drying racks otherwise would make it perfect. Liked the afternoon lounge area with light snacks with tea and coffee on offer. Breakfast was also very good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Always good and comfortable to stay in, clean and new in a superior location to all main shopping and eating area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location, large room. The washer and dryer worked great
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was a perfect location to stay with the kids. The staff were friendly and extremely helpful, the hotel was clean and easily accessible. Highly recommend
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ms. Farah was very helpful and friendly. Her personal touches and accommodating nature upgraded the stay. She even remembered the day we were checking out and offered to help.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Service was impeccable. Everyone was so friendly. Great location and many shops nearby.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location with helpful and friendly staff
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Location was convenient but very touristy. Hairdryer was broken so we needed to request a new one shortly after check-in. Would be nice if they had a smart TV with YouTube and Netflix apps like many other hotels now.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spacious and clean. Breakfast buffet was excellent. Location is great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, great suites.
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Check-in
Disliked: Cleanliness, communication
It stank heavily of smoke from the previous guest. Raised the issue twice with the staff - someone turned up with some air freshener but it was locked into the walls and curtains. They can't police non-smoking and didn't take our complaint seriously. I would avoid this hotel at all costs
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room, friendly staff, convenient amenities.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Huge appartment. Washing machine. Clean & comfortable. Nice pool on the top. Chairs are availables. Close to attractions.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great and walkable to shopping centres/restaurants
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Huge room with kitchenette and laundry washing machine.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and exceeded our expectations! Our stay at this hotel added to our desire to want to return to KL again!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price, room is spacious, very clean and quiet at night. Nice for vacation.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Loved our stay highly recommend ❤️ Staff were very helpful & friendly would stay here again absolutely loved it 💕close to shops .The room was immaculate..
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024