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Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Breakfast area
Front of property - evening/night
Bathroom
Private kitchenette
Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • KLCC Park
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Choose your unit

View all photos for Premier Suite, 2 Bedrooms

Room

Premier Suite, 2 Bedrooms

  • City view
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Room

Executive Suite, 1 Bedroom

  • City view
  • 624 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 624 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • City view
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Room

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

Near a metro station, Pan Pacific Serviced Suites Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and National Zoo are also worth visiting.

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • KLCC Park - 17 min walk - 1.5 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night.
Free cots are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self-parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self-parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Checkout is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 1 mile (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 128 out of 172 reviews
Rating 8 - Good. 33 out of 172 reviews
Rating 6 - Okay. 5 out of 172 reviews
Rating 4 - Poor. 0 out of 172 reviews
Rating 2 - Terrible. 6 out of 172 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous place to stay. We stayed 3 nights. Lovely staff. Great bed, closet area is massive, so nice to have laundry machine as well. Perfect location right beside a fantastic mall. Great food options in the area too. Absolutely recommend.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Family visit to Kuala Lumpur

Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel itself is very luxurious and is worthy of a 5star rating. The accommodation space is very clean and comes with a lot of quality amenities such as a lounge and roof pool. The property itself was very clean, but certain areas around were very questionable, there were some nearby neighborhoods outside the vicinity of the hotel you certainly wouldn't fancy going to at night. But I suppose that's an issue with the city itself and not that of the hotel, as the hotel property itself was well kept and clean. Definitely recommend this hotel in you're looking for an aparthotel stay in Kuala Lumpur.
Stayed 3 nights in Sep 2024

10/10 Excellent

joseph

Great place and great buffet breakfast and all day espresso coffee
Stayed 4 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were very happy with the size of the suite, cleanliness, amenities and service from friendly staff. Would absolutely recommend this place and will likely stay here again on our next visit to KL
Stayed 7 nights in Jul 2023

10/10 Excellent

SAYAKA

Liked: Cleanliness, amenities, property conditions & facilities, communication
フロントのスタッフの方がみなさん笑顔で丁寧な接客をしてくださいました！部屋も広くて清潔でクリーニングが行き届いていました！クアラルンプール行く際はまた利用したいです！
Stayed 3 nights in Feb 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2025

10/10 Excellent

Luna

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Richie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a short 3 day stay in KL in a 2 br suite in Jan. Found the room to be great, the facilities convenient and the location easy walking distance to Bukit Bintang / Chankat / Pavillion / Time Square and the air conditioned foot bridges that take you to KLCC. Service from front desk staff was particularly outstanding. Perfect for our needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

thu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Battulga

Liked: Cleanliness, amenities, property conditions & facilities, communication
The customer service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

NANA

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities, communication
As good as ever
Stayed 2 nights in Jan 2025

8/10 Good

Eilert

Liked: Cleanliness, room comfort, communication

Living in a spacious fridge

Gute Lage, geräumige komfortable zimmer. Nette reception. Sylveszer wurde der Rooftop-Poolbereich um 22:00 geschlossen- sorry - wie blöd ist das denn? Die Raumtemperatur betrug bei unserer Ankunft 18 Grad und die Technik benötigte 2 Tage, bis wir 23 hatten
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Wing Yin Jane

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, room comfort, communication
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
Stayed 1 night in Dec 2024