Diamond Westlake Suites

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Photo gallery for Diamond Westlake Suites

A round table with chairs and two drinks on a terrace overlooking a body of water with a city skyline in the background.
A modern living room with a dining area, a sofa, a coffee table, and a TV.
An aerial view of a residential area with multiple buildings, a swimming pool, and a bridge connecting to a body of water.
A poolside area with lounge chairs and umbrellas, surrounded by a building with multiple windows and palm trees.
A modern living room with a dining area, large windows, and a view of the cityscape.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Mini golf onsite
    A rare find — putt around without leaving the property.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Poolside bar
  • 2 restaurants
  • Room service
  • Kid's pool
  • Tennis court
  • Playground on site

Explore the area

View in a map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪15 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Choose your unit

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 1378 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free wired internet

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 979 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

Similar properties

Frequently asked questions

Does Diamond Westlake Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Diamond Westlake Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Diamond Westlake Suites?

Check-in begins at 2 PM.

What time is check-out at Diamond Westlake Suites?

Check-out is at noon.

Does Diamond Westlake Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 800000 per vehicle applies.

Where is Diamond Westlake Suites located?

This family-friendly Hanoi aparthotel is located on a lake, within 3 mi (5 km) of West Lake, Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Diamond Westlake Suites Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 352 out of 542 reviews
Rating 8 - Good. 133 out of 542 reviews
Rating 6 - Okay. 41 out of 542 reviews
Rating 4 - Poor. 11 out of 542 reviews
Rating 2 - Terrible. 5 out of 542 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Check-in

9.2/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
everything was good for family trip
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very lovely clean rooms, great staff, and amazing breakfast choice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice hotel, wonderful service with good food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was lovely. The room was huge, quiet, with comfortable beds and well furnished. The breakfast was really lovely, as was the restaurant food. We loved the swimming pool and the snooker table. We enjoyed being away from the busy old quarter but within easy reach of it to visit for the day. I would highly recommend this hotel, everything was great.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was good stay with peaceful moment. The breakfast is also very good, too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
very good and kids friendly environment. close to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
very good suit. classic room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, great staff and a convinience store in the property
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Service was fantastic
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent experience stayed, very cleaned and roomy, would return next time in town visit. Nice and helpful staffs. Earned 5 starts from me.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed the area, there were plenty of different food options and wasn’t as busy as Hanoi old quarter Only thing that let it down for us was the bed was extremely firm but besides that perfect
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Felt like a home away from home. Our apartment was perfect for our small family. Kitchen, bathrooms, bedrooms & living areas lovely & clean upon arrival. Staff were always friendly & helpful. Facilities, such as gym, swimming pool also always clean. Cleaning staff were attentive, friendly & completed thier cleans to a high standard. Breakfast daily provided a good variety of foods, local & western options to choose from. Quality of the food also pleasing. Restaurant staff went above & beyond on one occassion during our stay. The location is great, with good cafes, restaurants, mini marts & other shops, enterainment options right outside the complex & all within walking distance. Loved our time at Diamond WestLake Suites & would definitely come back.
Stayed 13 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious clean apartment, although slightly old fixtures
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Stayed 2 nights in Nov 2025