Aparthotel

UTOPIC Polanco by ULIV

Luxury aparthotel with a fitness center and a rooftop terrace

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Photo gallery for UTOPIC Polanco by ULIV

Room
Balcony
Front of property
Room
Dining room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Place, U.S. Embassy
    ‪19 min walk‬
  • Place, Auditorio Nacional
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Choose your unit

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio

8.4 out of 10
Very good
(5 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite with Spectacular Balcony

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Suite with Balcony

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Suite with Balcony

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Located in Mexico City, UTOPIC Polanco by ULIV is in the business district. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.

What's nearby

  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • U.S. Embassy - 19 min walk - 1.6 km
  • Auditorio Nacional - 6 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Cafe Tamayo - ‬3 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪Tandoor - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Barracruda - ‬2 min walk

About this property

UTOPIC Polanco by ULIV

Luxury aparthotel with fitness centre and rooftop terrace
This aparthotel features a fitness centre, a rooftop terrace and valet parking. WiFi in public areas is free. Additionally, spa services, a business centre and concierge services are on-site. Each apartment features thoughtful touches, such as an espresso maker and bathrobes, along with free WiFi and a Smart TV with digital channels. Added amenities include a TV, premium bedding and a rainfall shower. Change of towels is available on request.
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our prices include all fees. No hidden fees.

Amenities

Pet-friendly
Free WiFi
Air conditioning
Laundry
Spa
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is UTOPIC Polanco by ULIV pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 800 per pet, per stay. Service animals are exempt from fees.

How much is parking at UTOPIC Polanco by ULIV?

Valet parking is available for MXN 170 per day. Limited spots are available.

What time is check-in at UTOPIC Polanco by ULIV?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at UTOPIC Polanco by ULIV?

Checkout is at 11:00 AM.

Where is UTOPIC Polanco by ULIV located?

Located in Miguel Hidalgo, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 15 minutes by foot and Polanco Station is 17 minutes.

Reviews

UTOPIC Polanco by ULIV Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.0/10

Communication
Rating 10 - Excellent. 483 out of 682 reviews
Rating 8 - Good. 126 out of 682 reviews
Rating 6 - Okay. 33 out of 682 reviews
Rating 4 - Poor. 17 out of 682 reviews
Rating 2 - Terrible. 23 out of 682 reviews

Reviews

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Ximena

Liked: Cleanliness, amenities, property conditions & facilities, communication
An excellent place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, room comfort, communication
Nice place, great location
Stayed 1 night in May 2025

10/10 Excellent

yvette

Liked: Cleanliness, amenities, property conditions & facilities, communication
My daughter and I truly enjoyed our overnight stay here. Staff was exemplary and very welcoming, even after check out I accidentally forgot my necklace in the hotel room and Christopher the hotel manager helped me to retrieve it immediately, jewelry was still in the room. I am so greatful for the staff there.I will definitely be staying there in my future trip to Mexico City. Location is perfect, short walk to famous museums, zoo and park. Thank you for the wonderful stay there
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean place. The customer service was excellent. Very safe with security all night in the lobby.
Stayed 4 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will come back again
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, communication
It was honestly the perfect day that’s all
Stayed 5 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Yerlin

Liked: Cleanliness, property conditions & facilities, communication
Good location
Stayed 3 nights in Oct 2024

10/10 Excellent

greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
everything was great. the only thing we wish there was more insulation and privacy between units
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great property - our room didn’t have windows, which was a novelty for us and let us sleep perfectly with no noise! (But worth a caution if they would make you uncomfortable)
Stayed 4 nights in Jun 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and easy acesss to Polanco
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, communication
Gina at check in was awesome! Thanks Gina :)
Stayed 1 night in Oct 2024

10/10 Excellent

Monica Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Beautiful, modern and almost new property. The staff was very friendly, attentive and always ready to answer any questions. I’m definitely coming back!
Stayed 4 nights in Oct 2024

8/10 Good

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel's decoration, especially all its art pieces, very modern and industrial. The staff is incredibly friendly and supportive. The room was comfortable, silent (I wasn't disturbed by next-door neighbors. However, I was not very pleased with my room not having windows. I also would have loved to have the bottles of water replaced daily, even if it is with a charge. I would also suggest lowering the temperature in the fitness room and having a water fountain.
Stayed 3 nights in Jun 2025

8/10 Good

Ana Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked it, would return
Stayed 1 night in Oct 2024

8/10 Good

Edmundo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is modern and functional, with clean spacious rooms, centrally located next to Polanco. The only downside I found is that the rooms lack heating, and can be cold.
Stayed 3 nights in Oct 2024

2/10 Terrible

Aida

Disliked: Amenities, communication
I reserved at Uliv Polanco and they sent us to Roma North, in a building with a very tiny bed, without elevators and very far of our daily activities in Polanco, so I have to spend a lot of time traveling and pay a lot of money for transportation. I feel very upset and disappointed, besides the area is very close to a very dangerous colonia
Stayed 4 nights in Nov 2024

6/10 Okay

Susana

Liked: Room comfort
Disliked: Amenities
I know it's an aparthotel but they only provided me with a bath towel and no hand towel. I had to beg for one, and then when the cleaning lady would come (every 3 days), she would take it away and I had to go down and beg for a hand towel. And every time, I was reminded they were an aparthotel. It was the same with an iron. On top of this, the floors in the bathroom were very slippery, and without a bath rug, worse. As a matter of fact, I slipped and got quite bruised.
Stayed 7 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Se agradece la limpieza diaria, las fotos coinciden con el cuarto. Disfrute mucho la estancia!
Stayed 1 night in Aug 2025

8/10 Good

Heriberto

Liked: Cleanliness, room comfort, communication

Las solicitudes en la página de hoteles no las hac

Pues en general buena, en la aplicación de hoteles realice una solicitud especial, al llegar al hotel y solicitarla no se pudo y la recepcionista muy cuadrada, mala experiencia, la página de hoteles no envía las solicitudes y causa confusión
Stayed 1 night in Aug 2025

10/10 Excellent

marissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente opcion de hospedaje, todo muy agusto, la cama confortable,buena ubicacion, sin duda volveriamos a elegirlo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jair Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Limpio y ágil el check in y el checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Great!
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cómoda y moderna
Stayed 1 night in Aug 2025