Smart Apart Living – Wien Hauptbahnhof - self check-in

Choose dates to view prices

Photo gallery for Smart Apart Living – Wien Hauptbahnhof - self check-in

A modern building with a glass staircase connecting multiple floors, surrounded by greenery.
A modern hotel interior with a large world map mural, a glass door entrance, and a visible elevator.
A staircase with a view of a cityscape through the glass doors.
An indoor staircase with metal railings and a glass ceiling, leading to a corridor with a green door labeled "10A".
A room with a green sofa, two skylights, and a view of a cityscape.

Reviews

7.8 out of 10
Good

Highlights

  • Private garden
    A rare find — relax in the peaceful, private garden space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Belvedere

Popular amenities

  • Kitchenette
  • Continental breakfast for a fee
  • Free WiFi in public areas
  • Refrigerator
  • Separate bedrooms
  • Non smoking
The current price is CA $82
CA $96 total
Total includes taxes & fees
Jul 1 - Jul 2, 2027

Explore the area

View in a map
Waldgasse 19, Vienna, Vienna, 1100
  • Place, Amalienbad
    ‪3 min walk‬
  • Place, Swiss Garden
    ‪14 min walk‬
  • Place, Belvedere
    ‪18 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Choose your unit

View all photos for Superior Apartment, 1 Bedroom

A modern, well-lit room with a bed, a green sofa, and a white desk.

Superior Apartment, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Balcony

A modern hotel room with a bed, a green sofa, a kitchenette, and a walk-in closet.

Deluxe Apartment, Balcony

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

A modern bedroom with a bed, a green sofa, a desk, and skylights.

Standard Apartment

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Budget Double Room

A compact kitchen with a built-in oven, a sink, and a microwave. There is a mustard-colored sofa in the foreground.

Budget Double Room

  • Garden view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior
Top location, sunny apartment with 2 bathrooms
Margareten
  • Hot tub
  • Kitchen
  • Washer
9.8 out of 10, Exceptional, 164 reviews
The price is CA $475
CA $2,226 total
Total includes taxes & fees
Jul 5 - Jul 9, 2027
Top location, sunny apartment with 2 bathrooms

Frequently asked questions

Is Smart Apart Living – Wien Hauptbahnhof - self check-in pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smart Apart Living – Wien Hauptbahnhof - self check-in?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Smart Apart Living – Wien Hauptbahnhof - self check-in on Jul 1, 2027 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Smart Apart Living – Wien Hauptbahnhof - self check-in?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Smart Apart Living – Wien Hauptbahnhof - self check-in?

Check-out is at 11 AM.

Where is Smart Apart Living – Wien Hauptbahnhof - self check-in located?

Located in Favoriten, this apartment building is 1.1 mi (1.7 km) from Belvedere and within 3 mi (5 km) of Vienna State Opera and St. Stephen's Cathedral. Vienna Christmas Market and Hofburg Imperial Palace are also within 3 mi (5 km). Gellertplatz Tram Stop and Reumannplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Smart Apart Living – Wien Hauptbahnhof - self check-in Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 95 out of 253 reviews
Rating 8 - Good. 82 out of 253 reviews
Rating 6 - Okay. 37 out of 253 reviews
Rating 4 - Poor. 18 out of 253 reviews
Rating 2 - Terrible. 21 out of 253 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Check-in

6.4/10

Communication

8.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Close to the nearby tram station which connects with the metro. Self check in which is annoying but a security guard helped with check-in.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
The confirmation code provided by Expedia didn’t match the confirmation code for check-in, and the staff had to manually assign one after looking up the reservation. I believe this error was on Expedia‘s part. The hotel staff were excellent and very helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Nice place to stay. Good facilities area was quite cosmopolitan which we liked. Good Parking is available locally for 10euro 24hrs. Good place to stay
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
The room was disgusting, there was a foul odour upon arrival, the toilet was dirty and there was cobwebs all over the room. NOT TO MENTION THE BEDBUGS. It was as if the room had been left uncleared for ages before we were set to stay. We stayed in the room for as long as it took us to find a new place to stay... around 20 minutes after it took us almost 30 minutes to get checked in at the self service check-in since the email they sent with a check-in code was sent straight to my spam mail box... you can't make it up. NEVER stay here it is disgusting.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Room had all we need, easy access to apartment. Clean room with towels. Just a couple of stops on the subway which made the access to the centre very easy. Neighbourhood may appear a bit intimidating but we didn’t have any issues. Would stay there again
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication
The property is a mile from the train station. Two metro stops. Check in is a pos terminal with an agent who speaks poor English.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Comfortable and easy to get to

Convenient location and a comfortable base. The small kitchenette was fine for drinks/breakfast, and the living area means there is somewhere to relax rather than just sitting on the bed. The check in process is very easy, and the property was easy to find. There are shops and an underground station not far away. The only downside is that there are no curtains or blinds in the property, so you feel very exposed when changing as the property over the road can probably see in.
Stayed 4 nights in Jun 2022
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, room comfort
We are very dissapointed with the hotel. We found the floor in the room unclean and the sheets had some stains on them. In addition, the ventilation seemed to be out of order, since when we had taken a shower there was a LOT of condense water at the entrance door and windows. Also, our upper windows lacked curtains so the lights from the outdoor lamps were shining right into our room and bed. This low standard was not what we expected when we booked the room.
Condense water on the front door
Dirt in the drawer
Stains on the sheet
Dirty sofa
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not go there …if you are there leave now Place full of bed bug as soune as you close de light the bath was disgusting all dirty … The manager never came back to me afther I hask for a other room .. we had to leave the place in the midle of the night because it’s they was so much bed … from big bug to very small one … I do not recommande this place !
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Room comfort, communication

Confirmation number to check in NOT reliable

Confirmation number on email to check in was wrong. Had to call. FYI, rooms with number and letter can only be accessed thru glass doors on first floor. No need to use elevator.
Stayed 4 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication
We booked on hotels and did not receive the code required to enter the structure. We had to call. The room was not overly clean and there was hair in the bed. The entire outdoor area and elevator reeked of marijuana. The hear is not controlled and there was no light other than the super bright overhead lights. There was only feather bedding and I’m allergic. Because there was no one on site, most of these things are unavoidable. The structure itself is quite nice but I felt things could be better run.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
This property does not have a person to check in with, a code emailed to you prior. The code I received was incorrect. The situation was stressful. There is a telephone number to ring if you experience problems however traveling with just an eSIM doesn’t allow this type of contact. I was fortunate that another guest phoned on my behalf and a correct code was issued. The screen check in process was all in German. Difficult. The room was comfortable and spacious, fresh clean linen and towels. I didn’t like only having one key card for entry and no onsite staff.
Stayed 6 nights in Jun 2025
Verified review

2/10 Terrible

The room was not cleaned properly, and long hairs were coming out everywhere. It seemed that the previous guest had been smoking, so it smelled of cigarettes, and the smoke detector was covered. I emailed them about it, but they didn't change the room and there was no response. We had breakfast at a nearby contract restaurant, but they refused because they said they didn't have a reservation. I emailed them about this too, but there was no response. Also, a suspicious person was sleeping in the lounge from night until morning. I called the hotel but no one answered. There are no employees on-site at the hotel, so they can't respond if something happens.
Stayed 7 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, check-in, listing accuracy
Der Aufenthalt im SmartApart-Living Wien Hauptbahnhof war nicht schlecht. Leider wurde das Zimmer nicht wie versprochen einmal pro Woche gereinigt, obwohl ich nach vier Tagen darum bat. Der Mitarbeiter schien mich nicht wirklich zu verstehen. Ausserdem war leider für sechs von neun Tagen der Aufzug ausser Betrieb. Eigentlicjh erine gute, preiswerte Unterkunft, mit kleinen Mängeln im Detail. Sauber, und ruhig.
Stayed 9 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
Beliggenhed er god og hotelfaciliteter rimelige, men adgangsforholdene er ubeskriveligt dårlige, da hotellet er uden reception, og nøglekortet skal udstedes via en automat. Ved ankomsten brugte vi 2 1/2 time, inden det med andre beboeres hjælp lykkedes at trække et nøglekort. Dagen forinden havde de selv brugt timer, før de fik et nøglekort. Dagligt stødte vi på gæster, der panisk stod og kæmpede med automaten. Det opslåede telefonnummer, gæster kunne ringe til ved problemer, fungerede ikke i de 5 dage, vi opholdt os på stedet. Opkald til Hotel.com’s kundeservice var også nyttesløs, da de ikke forstod problemet, og der var store, engelske sprogproblemer mellem parterne. Så desværre, kun 1 stjerne til hotellet for bøvlet ved indtjekning, og Hotel.com’s kundeservice, på grund af manglende engelskkundskbar.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ich bin mit meinem Aufenhalt, nur insofern zufrieden, weil nicht alles funktioniert hat, wie es sein sollte für den Preis. - Im Badezimmer fehlen Haken, damit man seine Tücher hängen kann. Das Gleiche im Zimmer für Jacken & Pullis - Der Aufzug war defekt mehr als eine Woche lang. Keine Kommunikation, keine weitere Infos. Bei so einem Mangel, wenn man in den oberen Stöcke wohnt, ist es einfach nicht akzeptabel. Das Gute an dem Ort war - Das Hotel ist tatsächlich unweit vom Hbf und lässt sich sehr gut mit den ÖV erreichen. - Es gibt sehr viele Läden unweit, wie Billa, Lidl, DM & zahlreiche Restaurants.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
L’appartement était propre. Le café à côté pour le petit déjeuner sentait très mauvais et le service était exécrable.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Siamo stati a Vienna per qualche giorno e abbiamo soggiornato qui. Semplice il check-in e il check-out, un po' lontana dal centro ma situato vicino alla metro, che è ben collegata con il centro (raggiungibile in pochi minuti, appunto con la metro). Stanze pulite, piccole, hanno tutto quello che serve! A noi è piaciuto tanto!
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Difficile de savoir par où commencé quand il y a tant de chose à dire. Les responsables de l'hôtel (si on peu appeler ça ainsi) sont de veritable fantome qui apres avoir oublié de vous fournir le code préfère vous laisser dehors à 3h du matin dehors vous obligeant à payer une chambre a prix fort.
Insecte vivant
État de la Douche
Unique poubelle du logement
État des draps a notre arrivée
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
hospedagem perfeia
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Zimmer ohne fenster ! is no go !
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Disliked: Room comfort

Économique

Économique, ce qui fait que la chambre est étroite pour 2 personnes. Chambre au rez-de-chaussée.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Communication
Absolut schlechter Check-In. Personal ist nicht vor Ort und das merkt man. Als man beim Check-In nicht weiterkam, wurde gesagt, dass man nichts weiter machen könne. Irgendwann haben wir es dann ins Zimmer geschafft haben (ohne jegliche Hilfe). Die Zimmer sind klein aber praktisch.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Disliked: Amenities
Ottimo
Stayed 4 nights in Jun 2024