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Crystal Creek Rainforest Retreat

Adults-only cottage with 6 outdoor pools and 11 hot tubs

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Fireplace

Explore the area

Map
201 Booka Road, Upper Crystal Creek, NSW, 2484
  • Lamington National Park
    ‪34 min drive‬
  • Springbrook National Park
    ‪48 min drive‬
  • Purling Brook Falls
    ‪55 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪46 min drive‬

Choose your unit

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Room

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

  • 1076 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

  • Mountain view
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Room

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

  • 1022 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Room

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

  • 1883 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Room

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

  • 969 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

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About the area

Upper Crystal Creek

Located in Upper Crystal Creek, Crystal Creek Rainforest Retreat is in the mountains and in a national park. Tweed Regional Gallery & Margaret Olley Art Centre and Gold Coast War Museum are cultural highlights, and some of the area's activities can be experienced at Uki Mountain Bike Park and Boomerang Farm Golf Course. Travelling with kids? Consider Crystal Creek Miniatures and ISKCON New Govardhana. Take the opportunity to explore the area for outdoor excitement like mountain climbing.

What's nearby

  • Lamington National Park - 34 min drive - 22.5 km
  • Springbrook National Park - 48 min drive - 40.5 km
  • Purling Brook Falls - 55 min drive - 52.8 km
  • Robina Town Centre - 58 min drive - 52.4 km
  • Canyon Lookout - 59 min drive - 56.3 km

Getting around

  • Varsity Lakes Station - 53 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • ‪Springbrook Shop & Cafe - ‬56 min drive
  • ‪Fudge Shop - ‬56 min drive
  • ‪Crystal Creek Estate Cafe and Nursery - ‬14 min drive
  • ‪Dancing Waters Cafe - ‬58 min drive
  • ‪The Yellow Truck - ‬46 min drive

About this property

Crystal Creek Rainforest Retreat

Adults-only cottage with 6 outdoor pools and 11 hot tubs
Along with 6 outdoor pools, this cottage has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, free use of bicycles and concierge services. All 13 accommodations boast fireplaces and jetted baths, plus kitchens and TVs with digital channels. Other amenities available to guests include free WiFi, iPod docking stations and DVD players. Housekeeping is available on request.
Crystal Creek Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodation at this 5-star cottage has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Upper Crystal Creek cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include MP3 docking stations and espresso makers. Housekeeping is offered on request and in-room massages can be requested.

6 outdoor swimming pools and 11 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Amenities

Pool
Hot tub
Kitchen
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (return, maximum occupancy 2)
  • Cleaning/housekeeping/linen fee: AUD 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Property Registration Number PID-STRA-70015

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crystal Creek Rainforest Retreat have a pool?

Yes, this property has 6 outdoor pools.

Is Crystal Creek Rainforest Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Creek Rainforest Retreat?

Self-parking is free at this property.

What time is check-in at Crystal Creek Rainforest Retreat?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Creek Rainforest Retreat?

Checkout is at 10:00 AM.

Does Crystal Creek Rainforest Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 480 per vehicle applies.

Where is Crystal Creek Rainforest Retreat located?

This family-friendly Upper Crystal Creek cottage is located in a national park, steps from Gondwana Rainforests of Australia and within 6 mi (10 km) of Crystal Creek Miniatures and Numinbah Nature Reserve. Jack Connolly & Johnny Brims Park and Chillingham Hall are also within 9 miles (15 km).

Crystal Creek Rainforest Retreat Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 33 out of 34 reviews
Rating 8 - Good. 1 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently appointed with high spec fit out. Beautiful, peaceful location with very nice view.
Stayed 2 nights in Jun 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic couples retreat

We stayed at the Cedar lodge which was very private and spacious. Communication and check in process very easy and staff very accommodating. The pool was lovely and warm, cooking on the BBQ was easy and the food was absolutely excellent with generous portions. We did the boundary walk, enjoyed the swimming holes and hammocks and seeing the glow worms is a must! Overall a lovely private getaway and would recommend
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for a romantic getaway
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and Quite

This beautiful property was quite and relaxing exactly what we hoped for. The food was great and the service was excellent. Loved our room with canopy view! We did the look out rainforest walk and it was fabulous! We will definitely be going back.
Stayed 2 nights in Jul 2018

10/10 Excellent

JAEYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View all What a lovely & beautiful place! Romantic and cozy place I’ve ever experienced!!
Stayed 4 nights in May 2018

10/10 Excellent

Cissi, umeå

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt på alla sätt och vis!!

Bästa hotell upplevelsen! Fantastiskt vacker miljö, att få vakna upp mitt i regnskogen varje morgon var magiskt. Lyxigt med egnen pool som låg helt avskilt och dåld för andra gäster så man va helt ensam. Perfekt för par som vill komma bort från allt och bara rå om varandra. Finns ändå mycke aktiviteter att göra på området. Tex bada i creeken. Fantastisk vistelse!
Stayed 2 nights in Feb 2018

10/10 Excellent

5805julie, Alstonville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure luxury, very private and romantic

We stayed in the Numinbah, just so very comfortable, very private and oh so romantic. The lodge is very spacious, well laid out and certainly a home away from home. The amenities in the bathroom were a beautiful range. We particularly enjoyed the plunge pool and the expansive outdoor BBQ and sun lounge area given the very warm temperatures over the weekend. The air conditioning inside made the lodge very comfy. The delicious meals were provided in our fridge each day, all we had to worry about was when we wanted to cook and eat, there was always more than enough food, we would never go hungry. We enjoyed our walk up along the creek to the water falls and the hammocks where we relaxed in the hammocks for a while but couldn't wait to go back to our lodge. The staff are amazing, particularly Katherine, thank you for making our stay so enjoyable. This was a very special occasion for us, our 43rd wedding anniversary and my husband's 65th birthday. What a special treat!!!!
Stayed 2 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect for couples anniversary retreat

Perfect scenery and secluded
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect romantic getaway

Was an excellent experience, staff go above and beyond to accommodate for your needs,unfortunately did take many photo. Because as soon as I got there switched it off to disconnected from it all. Surprised the partner with the place and she wants to go back already.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Shannon, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful

Absolutely beautiful cabin in a gorgeous rainforest setting. The cabin was so thoughtfully appointed for a relaxing stay - we can't wait to go back
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a very nice relaxing place to stay.

Was a beautiful place to get away and relax with some good options for some good hikes!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kate, Brisbane, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimoon in Mountain View Lodge

We had a lovely stay in our Mountain View Lodge 'Numimbah'. Such a stunning property and lovely touches from the Crystal Creek Retreat team, a rose petal path to the bed, and a nice bottle of wine - thank you! High-quality furniture and appliances Lovely view! Great selection of DVD's to borrow Only downside was the bath, though gorgeous, it took almost 30mins to half-fill, we filled with hot water only as the bath was marble and the temperature dropping as soon as it hit.... only lasted 5mins in the tub as the water got too cold too quickly.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Wesley, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star +++ Accomodation

We choose Crystal Creek Rainforest Retreat for our Honeymoon and what a great decision that was. Our mountain view lodge was superb. Extremely comfortable with relaxing touch.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Awesome escape / getaway for couples.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Terry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rainforest retreat perfect for proposals

Everything about the place is magical, this is where I proposed to my girlfriend and it couldn't of been a better choice of location. The place is incredibly romantic and is perfect for young couples. The staff are absolutely lovely and made sure that the room was set up in a romantic way (rose petals on the ground leading up to the bedroom). The food is fantastic and since the cabins are fully serviced you can heat the food up at your leisure. The rainforest and walking tracks are absolutely beautiful and the creek is lovely to swim in.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karlie, SE QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rainforest bliss

Beautiful 5-star self contained cabin, only 200m away from a crystal clear creek with hammocks and swimming holes. The cabin was emaculate and had everything we needed to create yummy food. Relaxing in the sofa was lovely but the best feature in the cabin was the massive spa bath surrounded by glass windows, showing off the rainforest engulfing the cabin
This review was submitted before 2018 and has not been verified.

10/10 Excellent

XIAOJING, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jessica, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Shannen, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Would definitely recommend this to friends / family, will be returning soon!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mark, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding, Late check-out was lovely; Cleanliness: Beautiful;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Linus

Liked: Cleanliness, property conditions & facilities
Value: Unique experience;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tamara, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Amazing; Service: Go the extra mile; Cleanliness: Pristine;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

mark, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities