Jewell Heights - Hoffman Heights vacation rentals

The stay was pleasant, very clean, lots of towels, all kitchen appliances available, laundry supplies and so forth. It was disappointing that when we arrived we were not able to get into the home and had to wait about 30 min for owner to come and let us in. She was to have someone come and put batteries in door code so we would not have to worry about carrying keys around. Guessing it was dead batteries that code would not work. Unfortunately no one came to do that. When we checked out we had to leave door unlocked as no way of locking it. This was her instructions. The backyard was not usable like the pictures show.. No lawn, it was all rock and landscape cloth. TV has no cable no nothing. We don't have stick or netflix. Would be nice to know that ahead of time. The site also says that bedroom 1 has a queen bed and a sofa/futon but there was none so we were actually short a bed.