Hidden Forest holiday lettings

The photos are out of date, pots in kitchen dirty had to put them in dishwasher before we used them, closet doors off their hinges in 2 bedrooms, the toilet moved wasn’t fastened to the floor properly, the back yard was dirty and dangerous, electric cables sticky up from ground, paving stones loose, uneven and dirty, screws sticking up from decking, the biggest issue was the amount of dog dirt in the back yard, the outside chair cushions were filthy so couldn’t sit outside. The person who was in the garage had a TV on loud we could hear it in the kitchen. We told the host within 24 hours of arriving he said he would sort it but he DID NOT we asked for partial refund but no joy there either.IGNORED ALL correspondence since