Holiday rentals near Queen Cable Car Ocean Terminal

Good: 1. The entire area was beautiful, well maintained. 2. Facilities like the pool and gym were excellent. 3. Staff were very friendly. 4. Villa was fantastic, so spacious. Could improve: 1. Cleanliness of the villa. Not a huge issue but the sofa had some stains and there were used cigarettes on my bedroom balcony which my 3 year old daughter pointed out to me. 2. Music playlist at the pool repeated the same 3 or 4 songs on repeat. Please add some variety. 3. Biggest issue was the restaurant. We ate there twice not including breakfast. First lunch on the day of arrival. It was *fairly* busy but nothing extraordinary and we were told the food would take 40 minutes. Bigger problem was dinner the 2nd night - it took ages. There was only one other table when we arrived. Another table did come and got their food before us. It came about 1 hour after we ordered. To be fair, the staff were apologetic and the manager gave us some juice and cookies the next day to apologise. Maybe order ahead of going there as I think a lot of villas order room service, which seemed to cause the delay.

What a great hotel. Huge rooms. Fantastic value for money and Chow our host couldn't have done more to make our stay perfect. He even booked us a return transfer to Hanoi at a really good price and can arrange cruises as a superb price. I left a dress and he went to the trouble of getting it back to me. What a star