4/10 Poor
Hannah S.
15 Mar 2018
Great Location, Okay Apartment, Horrible Landlady
I lived here with 2 other girls for 4 months, and there were constant problems with the landlady, Marie. To start, the location is amazing and the place is livable for 4 months. However, when we first arrived in Sept. the apt was disgusting. There was dust covering everything and our feet were black from the floors. The beds, which are COUCHES that are extremely hard (something we weren’t told before arriving) were covered in thick dust. The windows and blinds were also extremely dusty. The bed in the loft area is a mattress but the ceiling is so low we couldn't use that space and the light was broken. Marie made us pay her in CASH every month. The fridge is really hard to open and we didn’t try to use the dishwasher because it looked so dirty. There is NO OVEN here which we also didn’t know before arriving. The cleaning lady comes once a week and Marie said would be one price but it ended up being more (not a huge deal), but Marie’s response to our questioning this was “The lease agreement changes sometimes”. Marie had a constant attitude with us and when our WiFi stopped working within the first week she said that she could not do anything about it. The WiFi was unusable because it was so slow and was shared with the neighbors. Anytime we had an issue Marie would blame us and she constantly lied about previous things she had said. Our lease ended in JANUARY but we let her end it in December because 2 of us decided to leave early. I was staying until 12/31 but Marie told me I had to leave on 12/27. I only came back to Madrid from a vacation on 12/27 and told her I needed to leave on 12/28. She argued with me and my parents for a week but finally agreed. She said the reason I had to leave was because of renovations, however, as I was leaving on the 28th the cleaning lady came in and began setting up the apartment for new people. Marie lied to us and had actually booked the place for new tenants! She agreed to pay for a new place for me for 3 nights but she would only pay for the cheapest one in a horrible area. When I told her I needed to leave at 2pm on the 28th because my check in at the new place wasn’t until 3, she threatened to turn off all the lights and electricity so that I would leave sooner. Overall, I recommend this place for its location but if you’re trying to avoid a bad experience with a landlady DO NOT STAY HERE.
Hannah S.
Stayed 115 nights in Sep 2017
