Customs House

10 bedrooms5 bathroomsSleeps 20300 sq m

Popular amenities

Pet-friendly

Kitchen

Barbecue grill

Washer

Dryer

Outdoor space

Check out the area

Faversham, Kent

Shepherd Neame Brewery7 min walk
Shrine of St Jude15 min walk
Whitstable Beach17 min drive
London (LGW-Gatwick)76 min drive

Rooms & beds

10 bedrooms (sleeps 20)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

2 Single Beds

Bedroom 5

1 King Bed

Bedroom 6

1 Double Sofa Bed

Bedroom 7

1 King Bed

Bedroom 8

1 King Bed

Bedroom 9

2 Single Beds

Bedroom 10

1 King Bed

5 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Bathroom 5

Toilet · Shower only

Spaces

Kitchen

Garden

About this property

Customs House - Large house for family groups of up to 20

Customs House: sleeps 18+2 in 10 bedrooms and 5 shower rooms. There is ample free parking in front of the house.

Lower Ground Floor

Bedroom Nine: (sleeps 2), Twin beds or Superking bed dressing table, hanging rail

Bedroom Ten/ sitting room (sleeps 2) Double sofa bed, side tables.

Stairs up to:

Ground Floor

Sitting room: sofas, Smart TV and gas woodburner

Dining Room: split level dining room with gas woodburner, two dining tables and chairs seating 20 guests

Kitchen: double oven and range hob, microwave/grill, large fridge/freezer, dishwasher

Shower room: shower cubicle, WC and basin

Utility area: washing machine and tumble dryer.

First Floor

Bedroom One: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Two: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Three: (sleeps 2), King Size bed dressing table, hanging rail

Bedroom Four: (sleeps 2), King Size bed, dressing table, hanging rail

Shower room One: shower cubicle, WC and basin

Shower room Two: shower cubicle, WC and basin

Second Floor

Bedroom Five: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Six: (sleeps 2), King Size bed, dressing table, hanging rail

Bedroom Seven: (sleeps 2), Twin beds or Superking bed dressing table, hanging rail

Bedroom Eight: (sleeps 2), Twin beds or Superking bed, dressing table, hanging rail

Shower room one: shower cubicle, WC and basin

Shower room two: shower cubicle, WC and basin

Hen and Stag parties are strictly not permitted due to neighbouring properties.
Pets welcome - up to three dogs. Please note dogs are not permitted upstairs or on furniture. Please note pet fees are £30 per pet per week.
Unlimited free parking in front of the house
A security deposit of £900 is required at this property.
Please note that this property is situated in a quiet neighbourhood area, as a result, please no noise after 10pm and all exterior doors/windows must be closed.

Property manager

Bloom Stays Holiday Letting Agency

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Find out more

Amenities

Kitchen

Washer

Dryer

Pet-friendly

Outdoor space

Barbecue grill

Kitchen

Washer

Pet-friendly

Outdoor space

House Rules

Check in after 3:00 PM

Minimum age to rent: 21

Check out before 10:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

Pets allowed

Smoking

Smoking is not permitted

Damage and incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

About the area

Faversham

This apartment is located in Faversham. Arden Theatre and Chart Gunpowder Mill are cultural highlights, and some of the area's activities can be experienced at Shepherd Neame Brewery and Boughton Golf Club. The Hawking Centre and Whitstable Museum and Gallery are also worth visiting.

Faversham, Kent

What's nearby

Shepherd Neame Brewery - 7 min walk
Shrine of St Jude - 15 min walk
Mount Ephraim Gardens - 6 min drive
Whitstable Harbour - 14 min drive
Whitstable Beach - 17 min drive

Getting around

Faversham Station - 17 min walk
London (SEN-Southend) - 85 min drive

Restaurants

The Creeker’s Tap - 14 min walk
Market Inn - 9 min walk
Leading Light - 12 min walk
Furlongs Ale House - 11 min walk
Papa Bianco - 1 min walk

Frequently asked questions

Is Customs House - Large house for family groups of up to 20 pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Customs House - Large house for family groups of up to 20?

Check-in begins at 3:00 PM.

What time is check-out at Customs House - Large house for family groups of up to 20?

Checkout is at 10:00 AM.

Where is Customs House - Large house for family groups of up to 20 located?

Situated in Faversham, this apartment building is within a 10-minute walk of Church of St Mary of Charity and Shepherd Neame Brewery. Arden Theatre and Shrine of St Jude are also within 15 minutes. Faversham Station is 17 minutes by foot.

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

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9.0/10

Cleanliness

9.0/10

Check-in

9.6/10

Communication

9.6/10

Location

7.6/10

Listing accuracy

10/10 Excellent

Jan A.

29 Oct 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

We’ll equipped, comfortable, extremely clean and spacious property. The garden is great for young children with plenty of seating for adults. The area is lovely and interesting to explore. Nearby Whitstable is also great.

Stayed 7 nights in Oct 2023

4/10 Poor

Unity H.

27 Sept 2021

Liked: Communication, location

Mixed!

The property was broadly as described although with less of the soft furnishings than in the pictures. It is a decent sized house, but slightly let down by the fact that there is nowhere to gather and sit beyond the dining room table. It is nice and the dining room is open plan. There is a room with a TV but no way you can fit all those staying into that room comfortably. You must adhere to the no noise after 10pm rule. We forgot to do this on the first night and had a text from the property manager which we promptly responded to. However, the property manager then turned up at the house the next morning to remind us even though we had been in communication over the phone. This was fine but it felt like a slight invasion of privacy. Some things to be aware of: - It is really limited on some key items. The towels are tiny and I would advise bringing your own. - We had no bin bags when we arrived. Some were dropped off but not enough and we could not throw all the rubbish away (more on this below). - There was only one tea towel, so it is impossible to do all the washing up and putting away required over the weekend. - There are no touches you would expect e.g. shower gel, some milk etc. There were two broken chairs when we arrived which we were then charged for even though we were not responsible for breaking them, so if there is anything broken or out of place when you arrive you should send pictures to the property manager to avoid being taken advantage of. It isn't made clear to you that you have to leave the house in the exact state you found it, this is hidden in the small print terms and conditions. We were charged an additional cleaning fee and the pictures they sent as proof were items that were washed up but not put away and extra rubbish we couldn't throw away because not enough bin bags were provided. We were tidying throughout the weekend but with a check out of 10am and those other things like not enough bin bags or tea towels it was impossible to leave it in the exact same way we found it and therefore got charged. Overall, this is a nice place and good for gatehrins but the hidden extras we were charged for, the fact that this was expensive compared to the market anyway and the lack of acknowledgement of the mitigating circumstances, I would not stay here again.

Stayed 2 nights in Sep 2021

10/10 Excellent

Steve A.

23 Aug 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely House for large group

This is a really nicely finished property, ideal for a large family gathering or for larger group trips away. Standard Quay is a fantastic location too.

Stayed 4 nights in Aug 2021

8/10 Good

Georga R.

8 Aug 2021

Liked: Cleanliness, check-in, communication, location

Lovely family stay in Aug 2021

Overall it was a lovely experience staying here at this property. It was a large family stay to celebrate my Mums 50th birthday. The house was lovely and clean and location was fantastic. Town is walking distance and a small pub, tea rooms, and a pizza place is a stones throw away. Bedrooms were all nice sizes and bathrooms all very clean. Some of the rooms were not quite as pictured ie missing some soft furnishings such as scatter cushions etc. Very small living room area with sofas which aren’t very comfortable and without a TV which makes family time watching a movie etc quire difficult. The garden space and size is lovely with the sun on the garden almost all day. However would highly recommend the property purchasing some nicer/comfier garden furniture so that it can be enjoyed that bit more. Limited wrought iron seating is available whereas a comfier seating suite would mean being able to enjoy outdoor bbqs that bit more. We had a small toilet leak during our stay, as well as missing some linen for the sofa bed but Bloomstays were extremely responsive and had both resolved within the day! Overall a lovely experience with some minor details which, if resolved would make this a 5 star experience. Highly recommend Posilippo Italian.

Stayed 7 nights in Aug 2021

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10/10 Excellent

18 Sept 2023

Group Stay

The Custom House was all I had hoped for, there were 16 of us staying on a Pilgrimage from Rochester to Ramsgate. It provided a welcome and comfortable place to stay after long walks.....very well equipped, clean and quiet at night.