The image of the roof garden overlooking the harbour and apartments name " Valletta Dream Suites" set a level of expectation in our minds of the standard we would find upon arrival. Suffice to say we were disappointed. We recorded twenty five points we might have raised with the owners that caused us concern during our stay. The apartment was self catering, for many years now we have rented villas all over the Mediterranean but this apartment was by far the worse. Following booking confirmation we were then advised of a tourist tax and the recommendation to take out Accidental Damage Insurance, The owners then warned us that their web site had been hacked, we received a number of false emails with requests for payments and confirmations. We did ask if by arriving in Valletta at around noon we could get into the apartment a little earlier, this was consistently denied for reasons never explained. Email response was generally slow and lack of empathy. The overall impression of items in the apartment was "penny pinching" , lighting was poor and in the UK would be deemed unsafe, showering was unsafe with water spilling over on to a tiled floor with no drainage, access to the roof garden unsafe. (no handrail when exiting) Only one set of keys . Three mugs, one breakfast bowl all of poor quality. Privacy is compromised with other apartments facing directly in. Traffic and tourist numbers in and around Valletta were horrendous. There were good points namely location and hot water.