6/10 Okay
Verified traveller
16 Sept 2024
Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in, location
Nice apartment
The apartment was nice, but we had a couple of issues. First, we arrived a little early, so contacted the host to see if early check in was available. They checked with the cleaners and said ok. We got there leas than 1 hour early, and it hadn’t been cleaned from the last guests yet. I contacted the manager, and they said that the cleaners were on their way. They showed up at the time we were scheduled to check in. We had to sit and wait 2 hours after we arrived to wait for the cleaners to finish, so we could leave our stuff there safely. We also experienced a power outage in just our apartment late in our last night. We contacted the manager and they asked us to send a picture of the circuit box. We did, and it was fine. They called the electric company and said it would be about 30 minutes before they would arrive, and said they would have us give them access to the building. About 50 minutes later, we were still waiting with no word. We asked the management for an updated eta. They called the electric company again and said there was no eta, but it could be about another 3 hours. They said they would call me to tell me to let the electric company tech in, when they arrived. We started this process a little before 11pm, and finally got back into the apartment with electricity just before 3am. We had to leave the next day for the airport and felt that the management company should have met with the electrician, not asked us to stay up and meet with him (who didn’t speak eng
Verified traveller
Stayed 2 nights in Sep 2024