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Condo

Summer Deals!! 6th Floor! Family Ready! Free Activities!

Photo gallery for Summer Deals!! 6th Floor! Family Ready! Free Activities!

Gulf View Living Area with Sleeper Sofa
Primary Bedroom with King Size Bed
Primary Bedroom with King Size Bed
Bedroom 2 with Queen Size Bed
Bedroom 2 with Queen Size Bed

Reviews

7.6 out of 10
Good
2 bedrooms3 bathroomsSleeps 81131 sq ft

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning

Rooms & beds

2 bedrooms (sleeps 8)

Bedroom 2

1 Queen Bed

Common Space

1 Double Sofa Bed

Primary Bedroom

1 King Bed

3 bathrooms

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Primary Bathroom

Bathtub or shower · Toilet

Spaces

Kitchen
Balcony
Dining area

About this property

Summer Deals!! 6th Floor! Family Ready! Free Activities!

Tidewater 614

This low-level condo invites you to enjoy the best beach views you can get! This spacious condo offers you the comfort of home and the luxury of the beach. Just minutes from Pier Park shopping and dining, Tidewater is the place to be. Enjoy the stunning views today. This lovely condo will accommodate up to 8 guests, so bring your friends!

{{FREE ACTIVITIES FOR OUR GUEST!}} For guest stays up to 14 days, take advantage of our FREE activities provided to 1 individual per stay to each attraction. Partners: Shipwreck Island Water Park, Gulf World, Grand Mere Shell Island/Dolphin Cruise, Cobra Adventure Park, Emerald Falls Miniature Golf, Sky Wheel, Dave & Buster's, Just Jump Trampoline Park and WonderWorks. Valued at over $100.00! Attractions vary per season. Spring: Gulf World, Grand Mere Shell Island/Dolphin Cruise, Cobra Adventure Park, Emerald Falls Miniature Golf. Summer: Shipwreck Island Water Park, Grand Mere Shell Island/Dolphin Cruise, Cobra Adventure Park, Emerald Falls Miniature Golf. Fall: Gulf World, Grand Mere Shell Island/Dolphin Cruise, WonderWorks, Sky Wheel. Winter: Sky Wheel, Dave & Buster's, Just Jump Trampoline Park, WonderWorks. Attractions may vary based on availability.

Condo Features:

• Furnished Gulf Front Balcony
• Gulf Front Living Area with Sleeper Sofa and Flat Screen TV
• Elegant Dining Area with Bar Seating
• Full Size Kitchen, Granite Countertops, Cookware and All Appliances
• Master Bedroom with Gulf View, King Size Bed and Flat Screen TV
• Master Bathroom with Tub/Shower Combo
• Bedroom 2 with Queen Size Bed and Flat Screen TV
• Bathroom 2 with Tub/Shower Combo
• Stackable Washer/Dryer Combo
• Bunk Area with Twin Size Bunk Bed
• Bathroom 3 with Walk-In Shower
• Free WIFI

Tidewater Beach Resort sits on over 600 feet of the World’s Most Beautiful Beaches and offers an impressive list of amenities. At Tidewater, guests enjoy a calm beach with an extravagant upscale atmosphere. This resort has everything you could ask for featuring; 2 large lagoon pools, an indoor heated pool, fitness center with health bar, a movie theater, convention center and more. Tidewater Beach Resort is within walking distance of Pier Park, the Russell-Fields Pier, and the beach’s best restaurants and nightlife.

Resort Amenities:

• Beach Access
• 2 Large Lagoon Style Swimming Pools
• Heated Indoor Pool
• 2 Hot Tubs
• Poolside Tiki Bars
• Outdoor Grilling Areas
• Large Fitness Center with Health Bar
• Movie Theater
• Game Room
• Kids Club
• DVD Rentals

Host Fee Includes (if applicable):

• Cleaning Fee
• LDW
• Reservation Fee
• Registration Fee

*This property requires the PRIMARY RENTER to be at least 25 years of age.
*All amenities and activities are subject to seasonal operation and may require additional fees.
*Prices subject to change based on availability and may vary for holidays and special events.
**Please NOTE there will be a $500.00 Spring Break deposit for those reservations taking place between 03/07-04/15. This amount is not considered as part of your total, but due prior to arrival. This amount will be refunded once unit has been cleared of any damage.
**A Pack-N-Play (not a crib) and/or High Chair can be placed within your property as long as advised at least 48-hours prior to arrival and based on payment of a rental fee (Pack-N-Play $20.00, High Chair- $15.00).
Our prices include all fees. No hidden fees.

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Air conditioning

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
Property Registration Number 1624
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Panama City Beach

Located in Panama City Beach, this condo is near theme parks and on the beach. Pier Park and Thomas Drive are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Frank Brown Park and Shipwreck Island Waterpark. Travelling with kids? Consider SkyWheel, or check out an event or a game at Publix Sports Park. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
Map
Panama City Beach, FL

What's nearby

  • Panama City Beaches - 13 min walk - 1.1 km
  • Russell-Fields Pier - 14 min walk - 1.2 km
  • Pier Park - 16 min walk - 1.4 km
  • Frank Brown Park - 17 min walk - 1.5 km
  • Museum of Man in the Sea - 19 min walk - 1.7 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 16 min drive

Restaurants

  • ‪Dave & Buster's - ‬19 min walk
  • ‪Marble Slab Creamery - ‬18 min walk
  • ‪Margaritaville - ‬13 min walk
  • ‪Ford’s Garage - ‬19 min walk
  • ‪Taco Bell - ‬19 min walk

Frequently asked questions

Does Summer Deals!! 6th Floor! Family Ready! Free Activities! have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at Summer Deals!! 6th Floor! Family Ready! Free Activities!?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Summer Deals!! 6th Floor! Family Ready! Free Activities! on 11 May 2026 start from £201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Summer Deals!! 6th Floor! Family Ready! Free Activities! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Summer Deals!! 6th Floor! Family Ready! Free Activities!?

On-site parking is available at the property.

What time is check-in at Summer Deals!! 6th Floor! Family Ready! Free Activities!?

Check-in begins at 4:00 PM.

What time is check-out at Summer Deals!! 6th Floor! Family Ready! Free Activities!?

Checkout is at 10:00 AM.

Where is Summer Deals!! 6th Floor! Family Ready! Free Activities! located?

Nestled on the beach, this Panama City Beach condo building is within a 15-minute walk of Panama City Beaches and Pier Park. Frank Brown Park and Russell-Fields Pier are also within 1 mile (2 km).

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

8.6/10

Cleanliness

8.4/10

Check-in

8.4/10

Communication

9.0/10

Location

8.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Sandy W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The view was beautiful. We had a wonderful time staying here.
Stayed 4 nights in Oct 2025
Response from VrboOwner on 6 Nov 2025
We’re so happy to hear you enjoyed the beautiful view and had a wonderful stay. Thank you for sharing your experience, and we hope to welcome you back soon!
Verified

10/10 Excellent

Brandi S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great
Stayed 3 nights in Nov 2025
Response from VrboOwner on 24 Nov 2025
Thank you for sharing your feedback. We are glad to know you had a great stay and appreciate you choosing us. We hope to welcome you back on your next visit.
Verified

8/10 Good

Vicky M.

Liked: Cleanliness, check-in, location
Disliked: Listing accuracy
The location was excellent. Had great views of the gulf. The balcony door was hard to open because prior guest had tore the lock off somehow & scratched the frame so it would hang up some. My biggest complaint was the description of the master bedroom said king size bed with view of the gulf. It did have a king size bed but the room was by the hall way. Only view of gulf was kitchen/living room.
Stayed 5 nights in Aug 2025
Response from VrboOwner on 19 Sept 2025
We’re glad you enjoyed the excellent location and beautiful gulf views. Thank you for pointing out the issues with the balcony door and the listing description of the master bedroom, we’ll be sure to address those so expectations are clearer for future guests. We appreciate your feedback and are glad you had a positive stay overall.
Verified

10/10 Excellent

Toma J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family fun

Place was prfect location and family friendly.
Stayed 4 nights in Sep 2024
Response from VrboOwner on 2 Oct 2024
Thank you, Toma! We're happy to hear the location was perfect and that you found the place to be family-friendly. We hope to welcome you and your family back for more fun in the future!
Verified

10/10 Excellent

Christy B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome condo ..plenty of room and very nice .. will be back

Overall awesome place ..will stay again
Stayed 5 nights in May 2023
Response from VrboOwner on 21 Aug 2023
Thank you so much for your review. We're glad you enjoyed your time with us and we were able to exceed your expectations. We hope you will book with us again next time. Please call our office when you're ready to plan your next vacation.
From a partner site

10/10 Excellent

Wendy W.

Great Stay!!

We really enjoyed our stay!! Our condo was beautiful, and we had a really beautiful view of the ocean!!
Verified

10/10 Excellent

abby g.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Everything was Great!

Great stay fro family vacation
Stayed 4 nights in Sep 2022
Response from VrboOwner on 21 Aug 2023
Thank you so much for the nice review, Abby! We are very pleased to hear that your stay was great and we hope to see you again soon.
Verified

6/10 Okay

brandon h.

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in

Good room decent price

Overall we enjoyed it
Stayed 9 nights in Sep 2020
Response from VrboOwner on 21 Aug 2023
So happy to hear you enjoyed your stay, Brandon.
Verified

6/10 Okay

Haley Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Place!

We had a wonderful time, a few hiccups, but it all worked out. Just be prepared to wait on the elevators… and the patio door is a little hard to open, but it was overall a wonderful stay!
Stayed 7 nights in Jul 2024
Response from VrboOwner on 9 Aug 2024
Thank you for your review, Haley. We're glad you had a wonderful time and enjoyed the place despite a few hiccups. We appreciate your patience with the elevators and the patio door, and we'll work on improving these aspects. We hope to welcome you back for an even smoother stay in the future.
Verified

10/10 Excellent

Ashleigh J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very comfortable

The property was clean and comfortable for our family! We loved that it is in walking distance to Pier Park! The view of the sunset over the Gulf was amazing! We would love to stay here again!
Stayed 5 nights in Dec 2023
Response from VrboOwner on 12 Jan 2024
Thank you so much for your wonderful review! We're thrilled to hear that the property was clean and comfortable for your family, and that you enjoyed the proximity to Pier Park. The stunning sunset over the Gulf is indeed a special touch. We look forward to welcoming you back for another fantastic stay!
Verified

10/10 Excellent

Walter W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Tidewater Vacay 2023

Very clean & organized
Stayed 3 nights in Aug 2023
Response from VrboOwner on 21 Aug 2023
Thank you so much Walter for your 5-star review! We appreciate your business.
From a partner site

10/10 Excellent

Patty W.

5

Great place with good service
Verified

6/10 Okay

Mariah H.

Liked: Cleanliness, check-in, communication, location

Nice but had some flaws

Overall it was pretty good. We did have a hard time getting the balcony doors open they were super heavy. And the ceiling had mold spots above the kitchen table. But staff at the resort was very friendly and helpful. We enjoyed our stay!
Stayed 5 nights in Aug 2024
Response from VrboOwner on 20 Aug 2024
Thank you, Mariah, for your feedback. We're glad to hear that you had an overall good stay and appreciated the friendly and helpful staff. We apologize for the issues with the balcony doors and the mold spots on the ceiling. We'll make sure to address these concerns to improve our guests' experience. We hope to have the opportunity to host you again in the future!
From a partner site

8/10 Good

charlie s.

June 2019 Stay

Great overall experience. Room was very clean and staff was friendly. Only complaint I’d add is suggesting some updated appliances (washer/dryer/oven/fridge) and the elevators take a while.
Stayed 6 nights in Jun 2019
Response from VrboOwner on 21 Aug 2023
Hi Charlie! Thank you so much for being our guest at Tidewater Unit 614. We will definitely sent your feedback to the Owner for their review. We offer loyal guest discounts on future stays with Book That Condo, so we hope you will think of us the next time you visit Panama City Beach!
Verified

10/10 Excellent

Nicole L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay

We had a great time at Tide Water Resort . The arcade was disappointing to our little ones as most games didn’t work properly . The elevator wait was hectic at times but expected for such a large facility but otherwise we had everything we needed and wanted !
Stayed 4 nights in Oct 2023
Response from VrboOwner on 16 Oct 2023
Thank you Nicole for your 5-star review! We apologize for the games not working properly. Thank you so much for your understanding when it comes to the wait times for the elevator. We appreciate your business and look forward to hosting you again in the future.
Verified

10/10 Excellent

Allison G.

Liked: Cleanliness, communication, location, listing accuracy

Review

The condo was a great size and wonderful location. The elevators are very busy. So waiting for elevators was the only bad thing about our stay.
Stayed 5 nights in Jul 2022
Response from VrboOwner on 21 Aug 2023
Thank you, Allison, for sharing your experience. We are so happy to hear you loved the condo! We understand the elevators can be a bit cumbersome during the peak season. We will be sure to relay your feedback to the HOA in hopes they will address them in the off-season.
Verified

8/10 Good

Kayla H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We loved this place! Wished it would have went slightly different or we would 100% be back again.Pros: close to pier park, very comfortable mattresses, ceiling fans in each bedroom and livingroom, starbucks on the property, free movie theater showing kid friendly movies, 2 swimming pools, everything in the room and the building itself was very clean, further down the beach so its not as much traffic and road noise.Cons: not as much seating in the livingroom. We were a group of 3 so we were comfortable, but only a couch and single chair..Worst con: The woman who owns the beach chair service in front of tidewater makes the beach unbearable. We went with 2 small beach chairs, no umbrellas or tents. We were approached by security once to move because we were too close to the water, a 2nd time to move because we were 6 inches to far back, then a 3rd time to tell us our chair backs were to tall. We could see the owner of the chair service yelling at security, taking pictures of what she didnt see was within rules and harassing most everyone on the beach. Even a group that had rented chairs from her said they were told to close their umbrella (that was also rented) because it wasnt within the time limit she seen fit to have her umbrellas opened. The following day we stayed at the pool to not deal with the her and apparently everyone else did too. There was minimal people on the beach for a condo so large. If the chair company changes owners we would love to be back!
Stayed 4 nights in Sep 2025
Response from VrboOwner on 19 Sept 2025
We’re glad to hear you enjoyed the condo’s comfort, cleanliness, and convenient location near Pier Park, along with the great on-site amenities like the pools, movie theater, and Starbucks. We’re very sorry to hear about your experience with the beach chair service and how it affected your time by the water. While that service is operated separately from us, we understand your frustration and appreciate you sharing this feedback. We’re happy the rest of your stay was enjoyable, and we hope to welcome you back in the future under better beach conditions.
Verified

8/10 Good

Rebecca K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice stay

Nice location although we were under the impression there would be more walkable options for eating/bars. Without sidewalks it was difficult to walk as the road was busy. Also, some bench seating out front would be nice to be able to sit while waiting for Uber/Lyft. We enjoyed the condo though and thought the 6th floor balcony was perfect. The pool area was nice and the chairs there new and clean. We would stay here again if we come back to the area.
Stayed 7 nights in Apr 2024
Response from VrboOwner on 21 May 2024
Thank you for your feedback and for choosing to stay with Book That Condo. We're glad you enjoyed the condo, especially the 6th-floor balcony and the pool area. We appreciate your suggestions regarding walkable dining options and adding bench seating out front, and will consider these improvements. We look forward to welcoming you back in the future.
Verified

8/10 Good

Aleisha T.

Liked: Communication, location, listing accuracy
Disliked: Check-in

I would recommend

Overall a good place to stay. When we got there I saw a dirty cleaning rag left on the table and the floors need a little more cleaning, when we walked around barefoot our feet would be black but otherwise it looked good. I did not like the fact after driving 12 hours that I had to stop somewhere else to check in and there was other people in there so that took awhile.
Stayed 5 nights in Mar 2024
Response from VrboOwner on 19 Apr 2024
Thank you for your review and recommendation. We apologize for the cleanliness issues you encountered upon arrival and the inconvenience during check-in. We are addressing these points to improve our process and ensure a smoother, more welcoming experience for all our guests. We appreciate your feedback and hope to host you again with improvements that enhance your next stay.
Verified

8/10 Good

vickie r.

Liked: Cleanliness, check-in, location, listing accuracy

Nice condo but had issue with back door. Would not open. Needs attention!

Elevator were a inconvenience. Had to take stairs several times! Waiting sometimes 10 to 15 minutes going up or down. The elevators were hot and small.
Stayed 2 nights in May 2024
Response from VrboOwner on 28 May 2024
Thank you, Vickie, for your review. We're glad to hear that you found the condo nice. We apologize for the inconvenience with the back door and the elevators. We will have our maintenance team address the issue with the door promptly. We understand that the elevator situation can be frustrating, and we appreciate your patience. Your feedback is important to us, and we will look into ways to improve this aspect of our property. Thank you for staying with us, and we hope to have the opportunity to provide you with a smoother experience in the future.
Verified

6/10 Okay

vickie b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Condo

Just the basics.. clean . BUT THE ELEVATORS !!!!! We are in our 60s. If we were older we wouldn’t have made it! We were on the 6th floor so had access to walking up and down the stairs. We decided to pack up the night before at 7:30. Got a cart waiting 1 hour and 25 minutes before the elevator came to 6 th floor!!!! I went down and asked for help …no help We finally got back to our room at 9:15. BIG X on TIDEWATER!!!
Stayed 3 nights in Jun 2024
Response from VrboOwner on 9 Jul 2024
Thank you for your feedback. We're glad you found the place clean but sorry to hear about the elevator issues. We understand how frustrating this must have been, especially given your circumstances. We will address this with the building management to improve the experience for future guests.
Verified

4/10 Poor

Beth S.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Not what it should have been.

Floors made feet black on first night, dryer was broken so clothes were in washer for 1.5 days while washing for repairs, no parts, found out a new unit was going to be added after we left. The elevators are broken or overcrowded. The pools are the same. Just not relaxing and the Tidewater staff. Not good. A few folks were nice and when fire alarm went off everyone walked or ran to exits and the staff didn't say it was a false alarm, as it was. They just say there and didn't do anything. Never again
Stayed 6 nights in Jul 2024
Response from VrboOwner on 9 Aug 2024
Thank you for your candid feedback. We're sorry to hear about the issues you encountered during your stay, including the cleanliness, the broken dryer, and the overcrowded elevators and pools. We apologize for the inconvenience and frustration this caused. Your comments about the Tidewater staff's response to the fire alarm are concerning and will be addressed with urgency. We appreciate your input and regret that your stay did not meet expectations. Thank you for bringing these matters to our attention.
Verified

8/10 Good

Allie W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice but needs some upgrades

Overall the room is nice and very spacious. However, all of the beds are extremely uncomfortable and sunken in. You can feel the springs in the beds and it feels like you are sleeping at a motel. Cookware is very very outdated and questionable to use. Fridge water dispenser was all rusted out and looks like it needs a replacement. This was 2nd time staying at the Tidewater resort and the resort really disappointed us this time around. Pools were filthy, 1 of the hot tubs did not work and was cold, 1 pool was full of sand and debris. The only hot tub that worked was constantly filled with debris and never cleaned for multiple days even after asking someone if they could come clean the pools, it was never done.
Stayed 5 nights in May 2024
Response from VrboOwner on 31 May 2024
Thank you, Allie, for sharing your feedback. We're glad to hear that you found the room spacious and nice, but we're sorry to learn about the issues you encountered during your stay. We apologize for the discomfort caused by the beds and the outdated cookware. Your comments regarding the fridge, pool, and hot tub cleanliness are very concerning, and we appreciate you bringing these to our attention. We'll address these issues with the Tidewater resort management to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.
Verified

2/10 Terrible

Jeffrey R.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Condo was not what appeared on internet

Carpet was filthy. Bar stools were not attached to bottom. Outside chairs were ALL busted. Light barely hanging on to fixture in family area. Comforters we’re all stained and dirty. Couch was stained. Recliner was broke, handle and chair. TV’s did not work. Furniture in bedrooms were not even dusted. Kitchen and Master Bathroom sinks were leaking. Ice maker did not work. Refrigerator shelf was broken. It was absolutely filthy. Customer Service was horrible. I highly recommend no one stay here.
Stayed 6 nights in Jun 2022
Response from VrboOwner on 21 Aug 2023
Hello Jeffrey. Thank you for your feedback. We're sorry that your experience was less than satisfactory. Our goal is to provide a positive, stress-free vacation experience for our guests, and we're sorry if that didn't happen. Rest assured that your concerns are acknowledged, and we will continue to work harder to make sure this does not happen again.
From a partner site

2/10 Terrible

Lisa T.

July 2020 Stay

Awful! This condo and property was definitely not what I expected for the price. The kitchen was not well stocked with utensils, pots/pans, etc. and what dinnerware and cookware they provided was not good quality. The furnishings were old and worn. The remotes did not work properly and some were even missing the battery cover. The carpet was stained in multiple places. The appliances and washer and dryer were outdated and the dryer took forever to dry the clothes. Towels and wash cloths were of decent quality. The property itself was very inconvenient. At least one elevator was broke at all times and you had long wait times for the ones that were working. Parking garage is across the street, which wouldn’t be a problem if you were able to unload your luggage and groceries at the door like you can do at the Wyndham, but you literally had to walk over to the condo from the garage, get a cart, go back to the garage, etc. Horrible experience. Will not rent here again.
Stayed 5 nights in Jul 2020
Response from VrboOwner on 21 Aug 2023
Hi Lisa, I'm so sorry that your experience was less than satisfactory. Our goal is to provide a positive, stress-free vacation experience for our guests, and we're sorry if that didn't happen. Rest assured that your concerns are acknowledged, and we had those coordinated as we continue to grow and learn. We have learned from this experience and will work harder to make sure that this does not happen again.

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