Fran made us feel welcome from first to last and even went above and beyond to get a kettle for half the family who love their English tea! So kind and considerate. The beds were comfy, the apartment clean and the spa tub . . . a perfect temp ! The most convenient place to stay if you are planning to ski at Snowbasin, our favorite resort (we recommend eating in the sit-down restaurant & bar in Earl's Lodge instead of the buffet, delicious and hearty portions). Thank you Fran for a lovely stay.