Amazing Sunset Bay Views, Movie Theater Game Room, Sports Pool, Kayaks & SUP

A week before checking in these guests had part of their group back out and asked for a discount. Their week at the house consisted of daily complaints that began minutes after checking in, followed by continual requests for a discount. I made multiple visits to try to appease them, but it was clear all they wanted was money back since their whole group couldn't come. There were a few mold spots on two air vents which often happens over time due to humidity, they were properly cleaned and I purchased 2 HEPA air purifiers to go above and beyond for them in the 2 rooms where the vent had a mold spot. Ants are always a problem in Sandbridge in the summer, especially when food is left out. When I visited the house there were open bags of food and food all over the counters. There is a pest contract on the house, the house is treated weekly and kid safe ant spray is at the house to use as needed. They turned down having Terminix come out to treat the house mid-week and chose rather to continue to complain and ask for a discount. Terminix would not "gas" the house, rather they would spray family safe ant control. It became clear by mid week that all they wanted was money rather than solutions so I offered for them to just leave and I'd refund them their remaining days. After that they quit complaining but left the house a mess on checking out.