4/10 Poor
Marie C.
19 Apr 2025
Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
My first experience in the Poconos
We had an awesome time but there was a lot of stuff that we didn't get to use at our legion. First of all when we pulled up the people was still there cleaning so we had to stand outside for thirty minutes and the place still wasn't that clean!!! We had to clean when we got in and the pool couldn't be used due to renovation. The jacuzzi was not working I had to call the host to call the maintenance guy to fix it!! Then there was a hole in one of the rooms upstairs!! The fireplace in one of the rooms on the first floor was not working!! The bookshelf in that same room was broken!! The hot water really sucked!! It was cold 80 percent of the time which really pissed us off cause we had to take cold showers!!! The back porch where the gate was by the patio was hanging due to a bear that kept coming around and the stairs where the pool and bonfire is was very wobbly and coming unhinged and my cousin almost fell and twist her ankle!!! As a matter of fact there had been a couple of falls due to the steps including myself!!! I will say this that the host Eugene was very nice and most of these things I let him know about and he answer me back immediately Everytime!! He was sympathetic and understanding and he had solutions for everything that I told him about!! Other than that it was a great experience and I wouldn't mind going there again once those things are taking care of!!!
Marie C.
Stayed 4 nights in Apr 2025
