Great layout/location, major amenity failures-We booked this 3-night multi-family trip for the pool and layout. While the location is great, parking is plentiful, and the space accommodated our group well, the experience fell far below expectations for a premium rental.The pool—our main reason for booking—was beyond frustrating. Within 10 minutes of check-in, we reported severe cloudiness (couldn't see the bottom). We were told it was safe, but guests experienced severe eye burning-“there’s jalapeños in my eyes!” Additionally, we had no hot water in the majority of the main house for our entire stay, the ice maker was broken, the fridge had mold under the glass shelves, and air vents were caked in dust.Photos were inaccurate: the built-in grill was replaced by a small standalone unit (difficult for large groups), and the pool umbrella was missing.Management was responsive and sent workers daily(including removing a wasp nest at check-in). However, constant worker visits disrupted our privacy without fixing the main issues. Issues seemed known beforehand, as we received a text right before check-in about shower maintenance and comments were made about pool trouble.Instead of enjoying our 11 AM checkout, our group left by 9 AM because everyone was ready to go. We were disappointed by the lack of ownership and minimal financial adjustment for a vacation spent managing house problems. We hope management updates photos and fixes the pool and plumbing.