Verified review
8/10 Good
Rebecca M.
28 Jul 2026
Liked: Location, listing accuracy
Disliked: Check-in, communication
Check in instructions did not let us know until we contact the property manager that we had to collect the keys 2-5pm the day of arrival . The property was really lovely and everything we hoped it would be, from excellent location to the size and facilities.However, because we had to collect keys in town and then enjoyed an afternoon walk around the town and marina; it was gone 5pm by the time we got to the property.In the two toilets we searched for toilet roll and there was a pile of empty rolls on a window sill and one roll that had approximately 3 sheets attached if that. Not acceptable basic level of provision for a 3 night stay for 2 people.Handwashing soap between two bathrooms was 3 squirts of watered down liquid in total.Some items of crockery such as coffee mugs had to be cleaned prior to use because they had unknown debris inside.We went to use the washing machine over the weekend and found a pair of brown trousers inside belonging to a previous visitor that had been there so long that mould was covering the entire thing. Really unpleasant.Unfortunately whilst we did message the property manager, they were closed until the day of our departure and responded via email as we got home. To be fair, they were apologetic and told us the property owners had stayed the week before us and cleaned. Both had missed the issues we had been left with and it was too late to rectify. It absolutely did impact our trip .
Stayed 3 nights in Jul 2026
