Do Not Stay Here.
I rented this flat Oct 2023. I arrived to a broken elevator, broken washing machine, broken light fixture, broken hair dryer, broken kitchen knife, malfunctioning fridge and strong smell of sewer gas in the shower. The place had been cleaned, but not really.
Reporting this to the property manager, a company called GuestReadyFrance, began what would become a month-long frustration. More on that later.
Of greater concern: Twice I returned to the apt to see that someone had come in while I was gone—strictly illegal, and utterly distressing to me!
I reported these trespasses & GRF apologized but did not change the lock or do anything to secure the premises.
Dealing with GRF was a nightmare because there was no ONE person assigned to deal with these issues. Rather,
unidentified “team members” would reply to my emails with messages that conflicted with reality &/or were completely contrary to what was said in a previous or subsequent email. It was an exercise in hair-pulling.
GuestReadyFrance is a poorly-run enterprise, inefficient and ineffective. To the skeptics reading this, I have more than thirty emails and text messages as proof.
Prior to this I stayed in many short-term rentals and never left a bad review. This, however, was beyond the pale. From the very beginning to the end, GRF displayed nothing but incompetence. I could go into great detail but you’ve heard enough. Spare yourself the aggravation.
Do Not Stay Here.