Spacious, Relaxing, 4 Bd 3.5 Ba Home In Petworth!

Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations, especially during a family holiday visit. Several of the items you mentioned, including kitchen supplies, linens, and housekeeping standards, are not representative of how the home is normally prepared for guests. We have since reviewed these concerns with our cleaning and inventory teams to reinforce pre-arrival checks and restocking procedures. Regarding the home itself, it is a historic property, which can include features common to older DC homes. That said, the home is regularly inspected and maintained, and any comfort or pest-related concerns are addressed promptly when reported. We always encourage guests to reach out during their stay so we can resolve issues in real time. We appreciate you taking the time to provide feedback, as it helps us continue improving for future guests.

Thank you for your kind words! I’m glad you enjoyed the home and appreciated our communication. You’re welcome back anytime!

Thank you for the great review! We're happy to hear you enjoyed your stay and appreciated our dog-friendly accommodations. We’d love to welcome you and your furry friend back anytime!

Thank you so much for your feedback! Looking forward to your next visit! Have a safe trip!

Thank you for the great review! We're happy you enjoyed the space, amenities, and convenient location near the Metro. We’d love to host you again anytime!

Thank you for the wonderful review! We're glad you found the home charming, comfortable, and conveniently located. We’d love to host you again anytime!

Thank you for your kind words and helpful suggestions! We're glad you enjoyed the spaciousness and parking. We appreciate the feedback about the kitchen tools and will be updating the pans, adding hotpads, and hand towels to improve the experience for future guests. We hope to welcome you back soon!

Thank you so much for your kind words! We're delighted to hear you loved the house and enjoyed the neighborhood. We appreciate your note about the ceiling and will make sure it’s properly repaired soon. We hope to welcome you back anytime—whether by car or exploring the city!

We apologize for the wifi, RCN came out as soon as they could. Please remember to feel free to contact us if there are any issues during your stay.

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your stay did not meet expectations, especially during the holidays. Several of the items you mentioned were addressed as soon as they were brought to our attention, including the hot water and heating. Our home uses a central system, and temperature recovery can take time during extreme cold snaps, which occurred that week. That said, we did follow up with our vendors after your stay to recheck the HVAC and plumbing, including the upstairs bathroom fixtures. Regarding cleanliness and supplies, this is not the standard we aim to provide. We’ve since reviewed this with our cleaning team and made adjustments to ensure better pre-arrival checks, restocking of basic kitchen items, and exterior inspections. The alley and surrounding areas are city-maintained, but we understand how that impacts first impressions and have added additional monitoring of the immediate entry points. We appreciate your feedback, as it helps us continue improving the experience for future guests. Miles

Dear Craig, Thank you for taking the time to share your experience with us. We are thrilled to hear that our property met your needs and provided ample space for your group. It's fantastic to know that the house layout and amenities contributed to a positive experience during your stay. We appreciate your highlighting the convenience of the property's proximity to public transportation, and we're delighted it added to the overall positive impression. If there's anything specific you enjoyed or any suggestions you have for further improvement, please feel free to share. We value your feedback and look forward to the opportunity to host you again in the future. Best regards, Miles Capital Vacation Rentals

Thank you for sharing your feedback. We’re glad you enjoyed the neighborhood, layout, and space for your family gathering. We take guest comfort seriously and have already taken steps to ensure the property is in the best condition for future stays. We appreciate you choosing our home for your holiday and hope to host you again.

Thank you for your feedback! We’re glad the house was comfortable and spacious for your family. We appreciate your note about the location and the carpet on the second floor—we’ll be sure to address that soon. We’re happy you had a nice experience overall and hope to welcome you back in the future!

Thank you for your feedback. We’re glad you enjoyed the convenient location and some of the amenities like the barbecue and laundry. We apologize if the sleeping arrangements felt different than expected and appreciate your input—we’ll review our listing to ensure clarity for future guests. We’re also happy we could address maintenance issues promptly during your stay. Thanks again for choosing our property, and we hope to host you again.

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced upon arrival and for the delay in our response. Ensuring a seamless check-in process is a priority for us, and we are taking steps to ensure clearer instructions and faster communication for future guests. We’re also sorry to hear about the issues with bugs and the lighting. We’ve already scheduled a pest control service and will evaluate how to enhance the lighting in the unit. Additionally, we will make sure that future guests have an ample supply of towels and washcloths to avoid such inconveniences. Your feedback helps us improve, and we truly regret that your experience didn’t meet your expectations. We hope to have the chance to provide you with a much better stay in the future.

Thank you for your detailed feedback. We're glad you found the home roomy, comfortable, and well-located for your needs. We take guest comfort seriously and are actively addressing maintenance to ensure the best possible experience for future guests. We appreciate you choosing our property and hope to host you again.

Thank you for taking the time to leave such detailed feedback. We appreciate you also noting the home’s size, layout, location, and neighborhood, as those are important to many guests. We’re genuinely sorry that aspects of the home and its preparation impacted your stay. Several of the items you mentioned, particularly related to cleanliness, supplies, and appliance functionality, are not consistent with the standards we aim to maintain. These concerns were reviewed internally after your departure, and corrective steps were taken with our cleaning, maintenance, and inventory teams to prevent a repeat. The home is an older property, and while it is regularly maintained, wear and tear can occur. That said, issues affecting comfort or usability should always be addressed promptly. We do encourage guests to contact us during their stay so we can resolve concerns in real time whenever possible. We appreciate your feedback and the time you spent sharing it. It helps us improve and set clearer expectations for future guests.

Thanks for taking the time to share your feedback. We're really sorry to hear that your stay wasn’t what you expected. That’s never the experience we want for our guests. Just to touch on a few things you mentioned: TVs: We totally get the frustration with the app setup. Unfortunately, remotes tend to go missing or break often, and batteries are easily misplaced. That’s why we switched to the app-based system. That said, we’re always here to help if you’re having trouble—just let us know. Leak in the Living Room: This was caused by a small issue in the bathroom above and has since been sealed up with caulking. We wish we had known about it during your stay so we could have handled it right away. Cleanliness & Supplies: We’re addressing the cleaning and supply issues with our team. There absolutely should have been more towels, dish soap, and better kitchen prep. We’ve already followed up with housekeeping about that. Outdoor Area: The back porch should always be clean before check-in—we’re making sure that’s reinforced moving forward. We really do appreciate the honest feedback. If you ever stay with us again, please don’t hesitate to reach out while you're there—we’re always happy to help make things right in real-time.

Dear Jeremy, Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your stay. Your experience does not align with the standards we strive to maintain, and we deeply regret any inconvenience caused. We are actively addressing the issues you've highlighted, and immediate steps have been taken to rectify them. Our team is working on resolving the maintenance and cleanliness issues to ensure that future guests do not face similar concerns. Regarding the concerns about pricing and communication, we take those seriously as well. We understand the importance of clear communication and fair pricing, and we are committed to improving in these areas. Please accept our sincere apologies for the negative impact on your trip. We value your feedback, and your comments will serve as valuable insights to enhance our service. If you have any additional details or if there's anything specific you would like us to address, please feel free to reach out directly at [contact information]. Again, we apologize for falling short of your expectations, and we hope to have the opportunity to regain your trust in the future. Best regards, Miles Capital Vacation Rentals

Thank you for your detailed feedback. I'm truly sorry to hear that your stay did not meet expectations, and I appreciate you taking the time to bring these concerns to our attention. To clarify a couple of points: the wires in the backyard are not electrical and do not pose a safety risk, and the stairs do have proper railings in place, though we understand that ceiling height and design may still feel tight for some guests. Regarding the beds and pillows, we’ve found that some guests prefer the firmer support they offer, but we absolutely understand that comfort is subjective and will be evaluating our options to better accommodate a range of preferences. That said, your feedback about cleanliness, maintenance, and communication has been taken very seriously. We are addressing each item—including the showerheads, blinds, smoke detectors, and more—with our cleaning and maintenance teams to ensure these issues are resolved promptly. We appreciate you bringing these matters to our attention, and while we regret that your experience fell short, we are committed to using your feedback to improve.

Thank you for sharing your detailed feedback with us. I'm truly sorry that your stay did not meet your expectations and for the inconveniences you experienced. I apologize for the issues with the tiny ants in the kitchen, the mattresses, and the toilets. Your comfort is our top priority, and it's disappointing to hear that these aspects of your stay were less than satisfactory. We will be addressing the ant issue immediately with pest control and evaluating the mattresses to ensure they provide a more comfortable experience for our future guests. Regarding the maintenance concerns, such as the skylight, broken chair, and running toilet, I appreciate you bringing these to our attention. I will have our maintenance team address these issues promptly to ensure everything is in proper working order. Additionally, I’ll make sure that the microwaves are correctly set up and that there are sufficient towels and kitchen supplies available for larger groups. I also apologize for the confusion regarding the nearest metro line and the lack of app communication. We will update our listing to clarify these details and encourage future guests to use the VRBO app for easier communication. I'm glad to hear that the neighborhood was quiet and that the temperature and amenities like the deck and bedding met your needs. However, I understand that your overall experience was not what you expected, and for that, I’m truly sorry. Your feedback is invaluable as it helps us improve the experience for our future guests. I would love the opportunity to make it right for you, so please feel free to reach out directly if you decide to give us another chance.

We are truly sorry to hear about the challenges you faced during your stay. Guest safety and comfort are our highest priorities, and we take these concerns very seriously. Upon learning about these issues, we immediately investigated and have taken steps to ensure the property meets all safety codes and standards. We regret that communication and check-in did not go smoothly and understand how frustrating this must have been for you and your group. We have worked closely with VRBO to address the situation and prevent similar issues in the future. Thank you for bringing these matters to our attention. We are committed to improving and hope to have the opportunity to provide a much better experience in the future.

Thank you for taking the time to share your detailed feedback. I appreciate you highlighting both the positive aspects of your stay and the areas where we can improve. I'm glad to hear that the space was comfortable for your group and that the AC units, fans, and overall layout worked well for you. It’s also great to know that the neighborhood and its quiet charm added to your experience. I’m sorry to hear that some aspects of the property did not meet your expectations. We strive to provide a well-maintained and fully functional space, and it’s clear that there were some oversights during your stay. I will be addressing the non-functioning basement kitchen, the remote, and the issues with the light and outdated bathroom fixtures right away. Additionally, we will ensure that the property is better stocked with kitchen appliances and essentials moving forward. Regarding the rat sightings near the trash bins, I understand how concerning that can be, even in an urban setting like D.C. I will work with our pest control service to address this immediately to ensure it does not affect future guests. Thank you again for your valuable feedback. We are committed to making improvements based on your insights and hope that you might consider staying with us again in the future, where we aim to provide a better experience.

Kyle, we regret that you had issues when renting our property. The house at the time was rented as a 3-bedroom not including the basement. With regards to the water, our system works perfectly. This was the first we had heard of the issue and as mentioned the city was doing work, unbeknownst to us, and impacted the water system. We can't change your experience but hope that in the future you will let us consider creating a new one for you and your family. Please remember to feel free to contact us if there are any issues during your stay.

Dear Athel, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your big family enjoyed their stay at our property. It's fantastic that the communication with our host was easy and clear, contributing to a smooth experience. We're delighted to know that there was ample room for everyone, allowing for both group activities and private moments. Additionally, we appreciate your highlighting the convenient location close to the main sites. Your recommendation means a lot to us, and we would be honored to host you and your family again in the future. If there's anything specific you loved about the property or any suggestions you have for improvement, feel free to share. Best regards, Miles Capital Vacation Rentals