8/10 Good
Howard B.
15 Apr 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Fantastic location on Hilton Head Island
We were a party of 8 mature golfers (60+) over from the UK for a weeks golf and visit to The Masters at Augusta.
Overall, we all enjoyed the size and open areas of the house and its location in terms of beach, golf and amenities was perfect.
Our only criticism was that the kitchen and all en-suites were very tired and whilst all worked fine, they do need updating particularly comparing to our own homes and normal British standards for 5 star accommodation. The pool area, BBQ and outside furniture were dirty and constantly covered with garden leaves and debris. The pool suffered from getting covered with leaves and was not attractive in terms of swimming. The pool needs to have properly functioning skimmer pumps. Jay our host was normally very responsive and quickly arranged for a new Wi-Fi router which had failed when we arrived and hadn’t been checked by the cleaners before our arrival.
We all felt that the house could really benefit from a welcome pack including instructions on how to use the various appliances, TV cable, and when to put the rubbish out etc.
Overall, we all had an excellent holiday in a lovely house with a fantastic location. We just feel it is time to invest in the house to bring the kitchen and bathrooms up to the highest standard it deserves.
Howard B.
Stayed 12 nights in Mar 2023
