Reno Gulch ★Nature Stay with Views Like No Where Else★

This home is magazine worthy and one of a kind! Modernly furnished to an excellent standard. It is the ideal retreat for a secluded & nature-bound stay. You can open the windows and let the sounds of the creek make you feel like you are in paradise. It is Conveniently located near Mount Rushmore, Crazy Horse, Custer State Park, and other major tourist destinations. It's less than 5 minutes to Hill City! We believe it is the ultimate location to immerse yourself in the beauty of the Black Hills.

Nature Stay | Large Patio | Creekside Getaway | 1916 sq. ft

This beautifully updated home has an open floor plan with a spacious, fully furnished, modern kitchen, large dining room, and cozy living room with a large outdoor patio with stunning views. Our home is family friendly with 3 bedrooms, two bathrooms, and washer/dryer. Ideal for groups of family and friends interested in a quiet getaway. The quiet surroundings make for a relaxing stay, ready for those looking to embark on their newfound adventure. Comfortable, calm, and convenient.

Bedroom 1: Queen Bed
Bedroom 2: Queen Bed
Bedroom 3: Queen bed, 1 Full Bed and 1 Twin Bed Family Room with 50" TV
Additional Sleeping: Pack 'n Play

OUTDOOR LIVING: Enjoy the large deck with outdoor furniture, beautiful views, and abundant wild life, or relax beside the stream. Cook a favorite meal on the gas grill, or watch the stars come out and roast marshmallows at the outside fire pit.

INDOOR LIVING: Enjoy the two large family rooms, one equipped with a 50" TV, a 6-person dining table upstairs and a 4-person dining table downstairs, a game room, and a large selection of board games. Full bathroom with bathtub, shower and toilet.

KITCHEN: Fully equipped, cooking oil & basic spices, coffee maker, cups, bowls, plates, mugs, and silverware are all provided as well as pots, pans, and every cooking utensil you’d need (including barbecue tools).

GENERAL: All of our sheets are premium, crisp 100% cotton, bath towels are thick, soft, and luxurious. Washer/dryer, complimentary toiletries, hair dryer, air conditioning, portable fans and heating.

PARKING: Free parking on premises

In between every guest we mop all floors, vacuum all carpets, scrub all surfaces in the kitchen and bathroom, replace the shower liner, wash all bedding (including quilts/shams), bleach all sheets and towels, wash all couch covers, and make sure everything is back in it's place before our new guests arrive.

Our team will be available 24/7 during your stay! We want to make sure that all of your needs are met while you're in the home, so you'll be able to call or text us ANY time of the day or night.

Feel free to message us at any time if you have any questions, and we'd be happy to assist you! We're so excited to have you here and to experience Custer and the surrounding area!

Reminder: Maintenance aside from emergencies will only be able to be tended to during business hours 8am-5pm.

Cancellation policy:
We offer free cancellation or 100% refund amount of payable if you cancel 30 days before check-in date. If canceling, we will charge a 20% processing fee (to cover credit card processing and administrative fees).
Welcome to the Black Hills and to Reno Gulch Retreat! We hope you have a wonderful time enjoying all that Hill City, Custer, and all of the Black Hills have to offer!

This book contains information about the cabin and to help you enjoy your stay. You should find everything that you need, but if you have a question that isn’t covered in here, please don’t hesitate to reach out.

Lastly, this is our home away from home and we treasure it. We are happy to share it with you and hope you truly enjoy your time here as we do whenever we are able. We just kindly ask that you treat it with respect so that our family and amazing guests like you can enjoy it for years to come!

Sincerely,

Joe & Amanda and family (owners)

IMPORTANT NOTE: All guests are REQUIRED to SIGN the Renter's Agreement before checking in. This document comprehensively outlines the rules, policies, and terms governing your stay with us. By signing, you acknowledge and commit to adhering to these regulations throughout your tenure at our property.

Additional rules

1. If issues arise during your stay, you'll have to communicate promptly with us. Good communication between us (the host) and the guest is important for successful stays. You should respond to us (the hosts) within 24 hours when we are reaching out to resolve an issue.

2. It is a "must" to read the entire listing description and the house rules of our property. If, in this case, you DO NOT read over our listing description or house rules and are not comfortable with something that is clearly stated, we will uphold our cancellation policies.

3. No unregistered guests/visitors unless preapproved

4. Follow state laws when using fire pit

5. Please keep noise to a minimum after 10PM and always be respectful of the neighbors.

6. No parties or events unless previously organized in writing with the host. If there’s evidence of a party or event, there’ll be an additional charge of $200.

7. For noise complaints

7.1 If we receive any noise complaints from neighbors a security guard will be called out to the property at a cost of $85 to guests for the first call out.
7.2. If security is called a second time during your stay, you will be charged a $250 fee and be removed from the premises with no refund of your stay.

8. No smoking anywhere in this house. If we find evidence of smoking anywhere in the house you will be charged $300 for extra cleaning.

Follow all check-out procedures:
1. Take out all trash
2. Wash dishes

Note:

* A $200 extra cleaning fee may be charged if home is left unreasonably dirty and requires more work than usual to clean (for example: mud on the carpet). All damages will also be charged to guest.

* Check out time is scheduled for 10:00 am on the day of departure unless previously agreed with the host. If the guest is more than 90 minutes late checking out guest will be charged $200.

*Any costs incurred by the host as a result of a late check out will be passed on to you.

Wildlife – There is plenty of wildlife in the area. Please be sure not to leave any food items or trash outside the cabin that might attract unwanted visitors. Any trash items should be placed in the trash bin outside.

Water & Septic – You’ll find our water to be some of the best tasting water in the Hills! We have our own well and septic system. Please note that water pressure will decrease when using multiple sources, e.g. washing machine, toilet flushing, showering. We also have a limited septic system, so please limit your laundry use to 1 load per day and showers short.

Trash – Please place all trash in bags in the trash bin outside of the cabin. If you are at the cabin Thursday, please put the trash bin down by the road before you leave or before 6am on Friday. The trash bin can be brought back up to the cabin when it is empty.

Heating the Cabin: The cabin is heated by propane heaters and electric baseboard heat. Please keep all heating sources clear of any clothing, blankets, pillows, luggage, furniture, or other items that could start a fire.

For the Upper Level there are thermostats in each room for the electric baseboard heaters. We recommend turning them to ‘Comfort’ to begin with and then adjust as needed. If you choose to open windows in any room, please turn the thermostat to ‘Off’.

The Upper Level also has a gas fireplace stove. This heats up the space quickly, so if you want the ambiance, turn off the electric baseboard heat in this area. The gas fireplace stove thermostat is on the wall by the stairs. Slide the switch on the thermostat to ‘Heat’ and adjust the up or down arrow as needed. We find keeping the temperature at 68ºF is quite comfortable. If the stove does not ignite, check to make sure the switches on the back are switched to ‘On’ on the left and ‘Remote’ on the right. PLEASE NEVER TURN THE RIGHT SWITCH TO ON. Also make sure the gas fireplace stove is plugged in to the wall so the fan will blow.

For the Lower Level Great Room, we prefer you utilize the propane wall heater and not the baseboard heaters. The thermostat is on the wall by the stairs. Slide the switch on the thermostat to ‘Heat’ and adjust the up or down arrow as needed. We find keeping the temperature at 68ºF is quite comfortable.

For the Lower Level Bathroom and Bedroom we recommend turning the thermostats to ‘Comfort’.

When you leave, please turn the propane wall heater thermostat down to 50ºF (or ‘Off‘ in the summer) and turn all electric baseboard thermostats to ‘Off’.

Cooling the Cabin:

There are wall mounted air conditioning units throughout the cabin that can be used as a fan to circulate air as well as for cooling. These are controlled by the white remotes. You can turn the fan operation on by pressing the red circle ‘Power’ button. Press the ‘Mode’ button to select from a variety of cooling options.

Kitchen Items: The kitchen is fully stocked with most everything you should need for preparing meals. Feel free to use anything that you find in the kitchen. Please just wash, dry and put away when finished.

Games - Please feel free to use and enjoy any of the games in the game room. We just ask that you please pick up the pieces and return them to the game that they belong to in order to keep them organized for the next guest.


TVs: The TVs are smart TVs with wifi.


Washer and Dryer: The washer and dryer are standard units with standard operation. Due to the limits on our septic system, we ask you to limit your loads to one per day.

Grill and Outdoor Heater: Feel free to use the outdoor grill or propane heater on the deck. There is a propane tank connected to the grill that can also be used for the heater. There is a lighter in the drawer to the left of the kitchen sink. Please clean the grill when done using it.