This was our second time booking through KBM Resorts at Honua Kai, and we absolutely love them\! The resort is fantastic, and we specifically chose a ground\-floor unit, which was perfect for our family\.
We did run into a few maintenance issues this time around, including a broken freezer motor, some washer and dryer problems, and uneven air conditioning between the rooms\. KBM was quick to respond and help, although a few things didn't work quite right afterward\.
What really stands out is how wonderful KBM is to work with. They brought us ice every day, surprised us with little treats, and were always so friendly and accommodating whenever we needed anything\. Their customer service really is top\-notch\!
Overall, we had an amazing vacation\! We had a few more hiccups with the unit compared to last year, but nothing that can't be fixed\. We would absolutely book with KBM again and again, and honestly, we'd probably stay in this unit again too\. We love Honua Kai and can't wait to come back\!