4/10 Poor
Kimberley M.
21 Jul 2022
Liked: Communication, location, listing accuracy
Disliked: Cleanliness, check-in
Very disappointed
The checking-in was an issue because they were unaware that there was a shared entrance door with the neighboring unit; trying to figure out the code for that first door was a challenge, to say the least, and took a far longer than it could have.
The room itself had a great view of the water - which was the only reason we didn't just leave after seeing the room - because the room was filthy!
The floors were dirty and covered in sand.
The bathroom and garden tub had mold spots all over them, the fossette in the tub didn't work, and the sink plunger didn't function properly; draining the water was a slow process.
The microwave and fridge were in need of bleaching before they could be used, and still didn't really come clear afterwards.
By far the worst part of the experience was the bed! It was so uncomfortable to try to lay on, the mattress was absolutely appalling. So much so that we spent a lot of money on this room only to sleep on the balcony! And even though we were grateful that we found an air mattress stuffed inside the hallway closet that we could utilize whilst sleeping on the balcony, it too was filthy dirty.
Very disappointing!
Kimberley M.
Stayed 3 nights in Jul 2022