Verified review
10/10 Excellent
Samra
23 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I truly had nothing but great experience with this rental. It is as presented in the pictures (sometimes the pictures are great but when you get there you want to run). The host was very responsive. We had one little issue and he took care of it right away , there was no issues communicating. But what really showed his excellent customer service is the fact that he actually worked with me when I had to cancel unexpectedly. I was there for a procedure that was canceled therefore there was no reason for me to stay the 10 days I booked for. I sent a message to inform that we are leaving and what the reason was. I didn’t really expect the refund but I asked anyway (can’t loose anything by asking right?) and he actually refunded us the money minus the cleaning and other fees of course. I was really blown away because usually people do not want to do that. The one thing I would like to mention for people that would write a bad review for it (don’t book and then complain and bring the ratings down) the place is by the main road which I found super convenient, and you can hear cars driving by when in the living room. It didn’t bother us one bit but I have seen people complain about it and reduce star rating for that. It is really a great little house, close to everything, renovated, with everything new inside. I always get worried when I rent places about bathroom but this one was super clean (as everything else in the house) and brand new. I really have nothing bad to say about it.
Stayed 10 nights in Jan 2023