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2/10 Terrible
Pamela S.
8 Jun 2024
Dissatisfactory Experience at The Summit, Beach Room Rentals LLC
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arriving to the location and entering our first assigned unit, we were utterly shocked at the state of the condo. There was dirt, sand, mold, chipped paint, numerous damages, a foul moldy/mildew odor throughout the entire unit and rusted appliances/areas. The furniture was outdated, uncomfortable and completely different from the pictures featured on the website. There was sand in the sheets of the beds and over the floor of each room. We were hesitant to use any appliances or look too closely into cabinets out of fear of what they may have contained. Considering that two of my family members have a history of asthma, we felt it was unsafe to remain in the unit and asked to move to another unit. After making a phone call and being left without a clear answer or solution for an hour, we attempted to call again. During this time we spoke to an employee of the Summitt who helped us as best he could despite not having any connection to the rooming process. Once being granted a new condo unit, we entered it to find a minimally improved state compared to the previous. We found cigarette holes in various furniture pieces, despite being assured that all units are "smoke free". The cabinets and bunk bed appeared as if they were unfinished as the wood boarding was exposed. On the balcony there was a loose tile that was connected to the patio simply with what appeared as electrical tape. The shower and bathtub were not in proper condition, with chipped and damaged areas, while the other bathroom's lighting was connected to an obnoxiously loud fan. Many of the dishes in the cabinets were dirty and appeared to not have been washed as directed to the last tenants. The washer unit seemed it didn't work, and began working only after being repeatedly moved back and forth. The pool that is posted as open until 11pm was found to be off-limits past 7pm due to "lighting issues" which is hard to believe as there were lights on in the pool. Only 2 working elevators for 16 floors.
