2/10 Terrible
Allyson L.
19 Feb 2024
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Renter Beware - broken washing machine and TVs did not work during our stay
My wife and I rented this home for a family ski trip with two children, ages 6 and 8, and my parents. Upon arrival, the washing machine was broken with a sign on the laundry door saying, 'Laundromat in Town.' We had to wash our clothing in the kitchen sink. Washing machine needs to be removed from the home amenities listing until it’s operational.
Additionally, the TVs in the house did not work without bringing your own firestick, which is not as described on VRBO. We booked this home for Super Bowl weekend to have a family ski trip with an evening watching the game and were not able to do that because the TVs were not functional. We asked Eddie to fix the TV during our stay, as he lives less than 100 yards away, but he ghosted us for 1.5 hours after saying he would come immediately with a firestick. When he did finally show up, he was irrational and smelled of alcohol. We asked him what happened he stormed off and was not seen again during the remainder of our trip. Four days after we left, he texted us stating the TVs work, which we do not believe to be true.
This home cost more than booking two hotel rooms, which would have had these basic amenities. Eddie was not willing to resolve these issues while we were there, either through fixing the TV/washing machine or adjusting the price.
We want to let other potential renters know these challenges we encountered when renting this home.
Allyson L.
Stayed 3 nights in Feb 2024