Spectacular 9 BR Ocean View, private Pool, large group, luxury villa, Pedregal

Hello Ross, We can provide transportation and concierge services, but at an extra charge! These kinds of services are NOT for free. The prices listed are for staying in the villa only. These are explained in detail on the page. You’re lucky because you found this link belongs to owner. Since you book directly with the owner, the price you pay is the lowest with best services. I'm glad you had a great stay. Thank you for booking with us. It was great to host you guys. Ashley

Hello, thank you for your comment. After reading it, I felt a bit confused. We provided you with the full and detailed villa address, including the coordinators both three days before your arrival. In addition, there is a welcome booklet placed in the living room that contains detailed information about the villa, including room details, emergency contacts, and our contact information. The booklet clearly states that guests are welcome to contact us anytime should any issues arise. However, during your entire stay, we did not receive any feedback or requests from you. Regarding the TV, it was fully functional during your stay, and the internet speed was very fast. If there were any difficulties with the settings, our local maintenance team would have been able to assist immediately. Unfortunately, we were not informed of any TV-related issues during your stay. As for recommendations on places to visit or activities to do, these services are not included in the villa rental and are typically considered additional services. To avoid any misunderstanding, we usually recommend that guests research and choose providers independently. That said, you are always welcome to reach out to me in the future if you have any questions. I will be happy to assist whenever possible.